Telebanking Survey
801801
Dear customer,
Your feedback is highly valued, so kindly take a few moments to fill in the survey below on the level of service you experience with our 801801 staff.
Kindly note all information will be treated with the highest level of confidentiality.
Best Regards
Service Quality Unit
Personal Information:
Your name:
[Optional]
Your email adrress:
[Optional]
Your contact number:
[Optional]
Service:
1. My Call to 801801 went through easily:
*
Yes
No
2. Staff identified him/herself:
*
Yes
No
3. Staff overall. friendly/courteous:
*
Yes
No
4. Staff knowledge about product:
*
v.high
high
Average
low
v.low
5. Staff being helpful / able to solve problem:
*
Yes
No
Would you like to be contacted by the Service Quality Unit?
*
Yes
No
Please provide us with your own words about your
experience with this branch:
*
*Please fill all the mandatory fields above before you submit.