"Service is our first priority"
Dear customer, Your feedback is highly valued, so kindly take a few moments to fill in the survey below on the level of service you experience in our branches. Kindly note all information will be treated with the highest level of confidentiality. Best Regards      Service Quality Unit

Personal Information: Your name: [Optional] Your email adrress: [Optional] Your contact number: [Optional]  Your Visit: Date of visit: Day: --- 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 Month:* --- 1 2 3 4 5 6 7 8 9 10 11 12 Year:2008 Approximate Time of visit* --- 8AM 9AM 10AM 11AM 12Noon 1PM 2PM 3PM 4PM 5PM 6PM 7PM Type of Transaction / Inquiry * ---------- Open Account Close Account Credit Cards Funds Account Transactions Loan Telex Transfer Deposit Cheque Watani Online Exchange Foreign Currency Safety Deposit Box ATM Card/Cheque Book others-please specify Branch Name* Select Branch... Abdulla Salem Ahmad Jaber Ahmadi Al Qurain Ardiya Bayan Dahyt A.Salem Daiya Dasma/Safir Doha Fahad Salem Fahaheel Faiha Farwaniya Fintas Ghazalli Hamra Hawalli Head Office Jabriya Jahra Jleeb AlShyoukh Kaifan Kheitan Ministries Complex Mishrif Nuzha Othman Qadsiya Qurtoba Ras Salmiya Rawdah Riqqa Rumaithiya Sabahiya Sabah Salem Sabhan Salmiya Shamiya Souq Sharq Shuwaikh Sour Transport Watiya Yarmouk ================= Overseas Branches ================= Lebanon - HeadOffice Lebanon - Achrafieh Lebanon - Chiah Lebanon - Dora Lebanon - Hamra Lebanon - Mazraa Lebanon - Jounieh Lebanon - Bhamdoun Lebanon - Broumana United Kingdom - London Staff Name: Staff Position: Teller Head Teller Service Officer Relationship Officer Personal Banking Officer Private Banking Officer Manager Branch Manger Other Waiting time was: Excellent  Good  Average  Bad  Unacceptable Branch atmosphere: * Excellent  Good  Average  Bad  Unacceptable Staff apearance:* Excellent  Good  Average  Bad  Unacceptable Overall friendiness of staff: * Excellent  Good  Average  Bad  Unacceptable Staff offering available or new Product: * Excellent  Good  Average  Bad  Unacceptable Was the product properly explained? * Excellent  Good  Average  Bad  Unacceptable Helpful/Ability to solve your problem: * Excellent  Good  Average  Bad  Unacceptable Would you like to be contacted by the Service Quality Unit? Yes No Please provide us with your own words about your experience with this branch. *Please fill all the mandatory fields above before you submit.