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Call Center


NBK Call Center offers you all the conveniences you need to access your accounts, credit cards, loans and investment services from the comfort of your home, office or on the move, all in your preferred language. Our call center service offers you free of charge inquiries about your accounts as well as foreign exchange rates and many other services.

What can I do?

  • Inquire about your NBK accounts, packages, credit cards and loan information
  • Pay your credit card payments
  • Transfer between accounts
  • Fax statements for accounts, interest and foreign exchange rates
  • Customer support to report lost/stolen cards or other queries and suggestions
  • Issue new debit cards
  • Apply for NBK credit cards and loans
  • Inquire about NBK Online Banking and Mobile Banking
  • You can speak to one of our agents that will help to direct and assist you with any of your queries

How can I access it?

  • Simply dial 17155555 to reach our NBK Call Centre
  • Keep your NBK Card and PIN handy to help you throughout the process