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  • Important Announcement

    Dear Customer, please note that NBK - Egypt will never contact you to request any personal or confidential information regarding your accounts or cards. In case this happens, please call the Call Center immediately at 19336.

NBK E-Wallet


Now with NBK e-Wallet application, you can transfer funds directly from your mobile and pay bills in a convenient, fast and secure way.

What Can I Do?

You can use NBK e-Wallet application to do the following:

  • Load your e-Wallet with ease through your NBK-Egypt Account
  • Inquire and pay your different types of bills including telecom, internet, utilities, donations, subscriptions, insurance premium, tickets and traffic fees and a wide range of other services
  • Send money in-between mobile wallet holders in Egypt
  • Create “Favorite List” for your bills or friends
  • Change your application Mobile-PIN (M-PIN) anytime 
  • Change the application language to English or Arabic
  • Cash in/ out facility through banks ATMs and service provider outlets availed for wallet service
  • ATM Cash in / out for NBK e-Wallet
  • Make purchases by scanning the QR code using NBK e-Wallet
  • Cancel your registration in the NBK e-Wallet directly
  • Submit a complaint
  • Rate the service
  • Check services fees
  • Issue e-Wallet Transaction Statement

How Do I Get It?

You should have a valid Egyptian Mobile number not connected to any other bank or operator wallet

How Do I Sign Up?

  • Visit your nearest branch
  • Fill in the application form
  • Download NBK e-Wallet application through the URL received via SMS on the second business day
  • Enter your registered mobile number and national ID
  • Enter the activation code received by SMS
  • Read and accept the terms and conditions
  • Create Mobile PIN (M-PIN that consists of 6 digits with no repeated or sequential numbers)
  • Load your NBK e-Wallet balance through “Load Wallet” function

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