NBK Tools

NBK Tools

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Loan Calculator

Term Deposit Calculator

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Notifications

  • Important Notice

    On the occasion of the Holy Month of Ramadan, we are pleased to offer our customers having NBK Personal and / or Housing Loans the opportunity to postpone the monthly installment for May or June 2019 without fees. To apply for the loan installment postponement, please visit NBK Main Branch. Terms and conditions apply.

Submitting Complaints

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The customer complaints Unit will solve your problem as efficiently and quickly as possible, just submit your complaint using the following methods:

  1. Visit our Main Branch located in Mecca Street and place your complaint in the customer complaint Box
  2. Contact us on our free landline number: 080022640 from a landline inside Jordan or on landline number: (+962) 65800450 from a landline or mobile inside and/or outside Jordan within the Bank’s official working hours (from 8 am till 3:30 pm). If a call is received after Bank’s official working hours, customer Complaint Unit will contact you the next working day to obtain your complaint.  
  3. Mail your complaint to P.O.Box 941297 Amman 11194 Jordan.
  4. Email us at: JorCustomercomplaint@nbk.com