Important Announcement

1. Aiming to answer your banking needs, we welcome you at our operating branches as follows:

• The residential branches from 8:30 AM to 3 PM
• The Avenues and Al-Salam Mall branches from 10 AM to 1:30 PM & from 5 PM to 8 PM
• The commercial branches from 9 AM to 1 PM & from 5 PM to 7 PM
• Kuwait International Airport branches in T1 and T4 operating 24/7

 
For Individual Customers:
NBK Headquarters, Ministries Complex, Kuwait International Airport T4, KOC, Rawda, Daiya, Dahiyat Abdulla Al-Salem, Shamiya, Kaifan, Surra, Bayan, South Surra, Salwa, Mishref, Jabriya, Sabah Al-Nasser, Ardiya, Al-Andalus, Hadiya, Rihab, Sabahiya, Riqqa, Mubarak Al-Kabeer, Sabah Al-Salem, Jahra, Jahra Commercial, Dasma, Faiha, Qurtoba, Nuzha, Public Institution for Social Security (PIFSS), Yarmouk, Rumaithiya, Fahaheel Al-Sahely, Ali Sabah Al-Salem, Qurain, Saad Al-Abdullah, Qadisiya, Al-Hamra Tower, Doha, Zain Head Office, Kuwait International Airport, KNPC, and Boursa Kuwait Building.
 
For Individual and Corporate Customers:
Ahmed Al-Jaber, Sharq, Ghazali, Cinema Salmiya, Al-Salam Mall-Salmiya, Ahmadi, Fintas, Grand Avenue, Shuwaikh, Fahed Al-Salem, Fahaheel, The Avenues, Khaitan, Ras Al-Salmiya, Jleeb Al-Sheyoukh, Farwaniya, and Hawalli.
 
For Individual, Corporate and Al Amil Customers:
Sabhan

NBK's ITM Service at the Avenues & T4 Airport Branches will also be available from 10 AM to 10 PM, in addition to its electronic channels 24/7: NBK Mobile Banking, NBK Online Banking, nbk.com, NBK’s social media channels, and NBK Contact Center & NBK WhatsApp on 1801801.
Thank you for your cooperation.
 

2. In our aim to deliver your NBK Credit or Debit Card to your home while taking precautionary measures to ensure your safety, our courier service provider follows strict standards of hygiene and safety, from wearing a medical mask and gloves, to leaving a safe distance with you when delivering the envelope. To further protect yourself, we recommend you follow these steps:
 - Wear gloves when receiving the envelope
 - Use your own pen when asked to sign any documents at delivery
 - Open the envelope and then sterilize the card
 - Wash your hands

 Afterwards, call NBK Contact Center at 1801801 to activate your new card.

3. In light of the current circumstances in Kuwait, please note that NBK will postpone the installments of consumer loans and credit cards for six months for all NBK Customers. All interests, and fees arising from this postponement will be waived.

4. KNET is waiving fees on the following channels for the next 3 months:
 - POS Machines
 - Online payments for debit cards
 - ATM/CDM Transactions

5. Transactions You Can Do From Your Home Through NBK Online or Mobile Banking:
 - Transfer Money Locally and Internationally
 - Open New Account
 - View Account Statement
 - Pay Your Bills
 - Open NBK Deposits
 - View Exchange Rates
 - Live Chat