Find Us
1801801
Kuwait
About
Now you can continue to use your NBK Credit and eligible Prepaid Card without any disruptions after renewal or replacement. Billing Updater will update your card information with participating merchants for automated and card-on-file payments, so you can pay bills on time.
Who is it for?
This service is available only for NBK Mastercard and Visa Credit and eligible Prepaid Cardholders. It is only applicable to merchants who have enrolled into the service.
What Can I Do?
With Billing Updater, you can:
- Enjoy making automatic or card-on-file payments easily
- Ensure on-time bill payments
- Prevent late fees and service disruptions
What Makes It Special?
This service is offered free of charge.
How Do I Get It?
As an NBK Credit or eligible Prepaid Cardholder, you are automatically enrolled in the service.
Tell Me More
Updated card information will be shared with Visa/Mastercard. In turn, Visa/Mastercard make this information available to acquiring card-on-file merchants who elect to participate in this service.
FAQs
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Will all my credit or prepaid card payment information be automatically updated?
No, Billing Updater is only available to participating merchants, and they can choose the frequency at which they check for updated payment information. To avoid late payments and penalties, you must take steps to ensure your credit or eligible prepaid card information is updated.
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Can I choose to opt out of Billing Updater?
Yes, you can. To opt out, please submit your request 2 months before card expiration date by calling 1801801.
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What are card-on-file transactions and automated payments?
Card-on-file transactions are payments processed using a card number you’ve stored with a merchant, service provider or website by creating an account and saving your credit card information, like:
- Transportation services (ex. Uber or Careem)
- Online retailers (Amazon)
- Movies, music, and eBook download services
- Online payment services (PayPal)
Automated payments are recurring payments you set up with a merchant or service provider, like:
- Telecom services
- Cable or television services
- Utilities
- Music subscriptions
- Gym membership
- Anti-virus software
- Insurance fees
