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NBK Geo Alerts

About

Enjoy the new NBK Geo Alerts service on the NBK Mobile Banking App. Download or update the App to activate the service and start receiving notifications about discounts, offers and NBK Rewards Points on your phone while shopping.

Who is it For?

This service is available for all NBK Customers who download and use the NBK Mobile Banking App.

What Do I Get?

With NBK Geo Alerts, you will be able to:

  • Receive notifications about offers and discounts available at specific locations close to you while shopping
  • You can receive notifications while you are in the airport T1 or T4
  • Enjoy tailor-made offers​

How Do I Get It?

You need to download or update the App to activate the service.

How Can I Access It?

To active the service :

  • Once you update the NBK Mobile Banking App, a notification message will appear, tap on "Accept" to activate NBK Geo Alerts
  • If you have previously declined this service, you can still manage it by going to NBK Mobile Banking App settings and selecting "NBK Geo Alerts"
  • The first time you log in after updating the NBK Mobile Banking App, a pop-up message will be displayed promoting "NBK Geo Alerts" asking you to allow the App to access the location. Tap on "Accept"
  • A pop-up message will ask your permission to use your device’s Bluetooth. Tap on "Accept"
  • A pop-up message will be displayed asking for access to your location after subscribing to this service even when you are not using the App. Tap on "Always Allow"
  • In order to get the notifications, make sure you enable Bluetooth and WiFi

For more information, please watch the tutorial video

FAQs

  1. Where will this service be available?

    NBK Geo Alerts is available in the following locations:

     

    The Avenues, shopping malls, auto showrooms and Kuwait International Airport T1, T4.

  2. How can I deactivate this service?

    • Log in to the NBK Mobile Banking App
    • Tap on "Settings" from the slide menu 
    • Tap on "NBK Geo Alerts"
    • Uncheck the tick on "Enable NBK Geo Alerts"
    • Service will be disabled