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  • Important Announcement

    Dear Customers, On the occasion of Holy Prophet’s Birthday, National Bank of Kuwait will be closed on Thursday 28 September 2023. Duty will resume on Sunday 1 October 2023. NBK will continue providing its banking services at its branches in Kuwait International Airport, The Avenues, Grand Plaza-The Avenues, Khairan Outlet Mall & The Warehouse Mall, in addition to the ITM service, and NBK self-service branches. You can also contact us via our electronic channels NBK Call Center or NBK WhatsApp on 1801801, Mobile Banking service that is available at your convenience to serve your banking needs anywhere, anytime 24/7 or on our NBK Social Media channels. NBK wishes you a happy holiday.

  • Important Notice

    NBK will never ask you for your account number, card number, CVV, OTP/PIN numbers over the phone, Viber, WhatsApp or any other means. Please do not disclose your personal information to anyone. Learn more

Visa Infinite Privilege Credit Card


We present to you the NBK Visa Infinite Privilege Credit Card, specially designed to give you an exceptional lifestyle through a range of unique services that complement your needs and aspirations. This invitation-only card unlocks a world of exclusive experiences.

Carefully curated privileges, including unlimited 24/7 concierge service, global lounge access, elite hotel benefits, private club access and much more await you.

Who is it For?

The NBK Visa Infinite Privilege Credit Card is offered to a selected group of 100 Private Banking Customers.

What do I get?

Lifestyle Services on Call

Now luxury and convenience are at your service anytime you want, with a complimentary 24/7 lifestyle concierge provided by Quintessentially. Whatever your needs or requests, the concierge manager is well-equipped to fulfill them. From exclusive restaurant bookings and culinary experiences, to sourcing art pieces and experiential shopping, and access to the most exclusive sporting and entertainment events, the concierge will manage all your wishes, no matter how last minute.

Quintessentially adds a touch of luxury to your lifestyle. The VIP service caters to your needs and takes the stress out of everyday tasks.

Request Concierge Services Easily Via WhatsApp - As we aim to provide you with a faster and more convenient experience, now you can request the concierge services directly via WhatsApp.

To start enjoying this service, register for the VIP Concierge program, then you can send a WhatsApp message to the dedicated concierge service international number +971 44376861 to start communicating.


Unlimited Opportunities Worldwide

Whether you want to enjoy your time or book venues for social or business occasions, you will be welcomed at the most exclusive clubs and venues with the International Associate Club, a specially selected partner. Enjoy unfettered access to more than 150 premium private business and social clubs and over 60 golf clubs worldwide.

For further information on International Associate Clubs, please visit iacworldwide.com.

Membership can be applied through NBK Visa Infinite Privilege Concierge.


A Warm Welcome Each Time

With the NBK Visa Infinite Privilege Credit Card, there’s always a friendly face to greet you when you travel.

yQ Meet and Assist - Travel in style with the leading global travel service that gives time-conscious travelers additional speed and service quality in airports worldwide. Enjoy complimentary personal attendant, fast track immigration and porter service in Munich, Rome, Paris, Istanbul, Dublin, Frankfurt, Geneva, Cairo, Kuala Lumpur, Nice, London (LGW and LHR), New York City, Los Angeles, Madrid and Mumbai. In addition, get a 25% discount on services at over 400 airports globally.

Airport Meet and Assist (Marhaba) - Dubai - Start your holiday at the airport. Enjoy unlimited complimentary service when traveling from or to Dubai. For arrival service particularly, a personal attendant will greet you in the terminal, provide buggy transfer, fast-track through immigration, a full porter service and complimentary chauffer transfers.

Airport Meet and Assist (Golden Class) - Abu Dhabi - Golden Class employees will be waiting to warmly welcome you when traveling to and from Abu Dhabi. For arrival service particularly, a personal attendant will greet you in the terminal, provide buggy transfer, fast-track through immigration, a full porter service and complimentary chauffer transfers.

To avail the service, please book your travel arrangements through NBK Visa Infinite Privilege Concierge.


Unlimited Luxury Awaits

We always aim to provide you with the highest levels of luxury worldwide. Book First or Business Class tickets with your NBK Visa Infinite Privilege Credit Card to take advantage of unlimited chauffeur services when you travel. This complimentary benefit is available in over 40 countries and 120 cities, including London, Zurich, Geneva, Los Angeles, New York, Paris, Bangkok and Frankfurt.

To avail the chauffeur service, please book your travel arrangements through NBK Visa Infinite Privilege Concierge.


Lounge Access With a Difference

With the LoungeKey Program, your comfort is assured when traveling. Relax in style and enjoy complimentary access with a guest, to more than 1,000 airport lounges in more than 300 cities around the world, with your NBK Visa Infinite Privilege Credit Card.

For further information on LoungeKey, please visit loungekey.com/visainfiniteprivilege.


Unique Luxurious Stays

Indulge yourself at some of the most sought-after hotel properties around the world and enjoy prime benefits, including:

  • Complimentary breakfast for two
  • Complimentary room upgrade
  • USD 100 (or local equivalent) spa and/or dining credit
  • Early check-in /late check-out
  • VIP welcome and amenity

You can look forward to staying at a selection of elite hotels that include:

  • Ritz-Carlton Hotels and Resorts
  • The Peninsula Hotels
  • Mandarin Oriental Hotels and Resorts
  • St. Regis Hotels & Resorts
  • Luxury Collection Hotels & Resorts
  • Oetker Collection Hotels
  • Design Hotels
  • Waldorf Astoria and Conrad Hotels & Resorts
  • Langham Hotels and Resorts
  • Rocco Forte Hotels
  • Belmond Hotels, Trains and River Cruises

To avail these benefits and enquire about other hotels in the program, please contact NBK Visa Infinite Privilege Concierge.


Complimentary Jumeirah Sirius Gold Tier Membership

Experience the pinnacle of opulence with complimentary membership to Jumeirah’s rewards and recognition program, Jumeirah Sirius Gold Tier, at popular locations like Kuwait, Dubai Abu Dhabi, London, Istanbul and Maldives with:

  • Complimentary room upgrade
  • Complimentary airport transfers
  • Complimentary full breakfast for two
  • Late check-out until 4:00 PM
  • Complimentary Burj Al Arab Jumeirah access with three guests
  • Access to all Jumeirah Hotel Club Lounges with a guest
  • 10% savings on food and beverage at Jumeirah restaurants worldwide
  • Unique Jumeirah amenities, and much more

For further information, please visit jumeirahsirius.com.

To register, please contact NBK Visa Infinite Privilege Concierge.


Assured Premium Coverage

With the NBK Visa Infinite Privilege Credit Card, life is truly a breeze. Never worry about emergency situations again when traveling with the ultimate insurance plan.

Free Multi-trip Travel Insurance - Make at least half of your travel bookings with your NBK Visa Infinite Privilege Credit Card and get personal accident cover worth USD 2.5 million internationally and USD 500,000 for domestic travel. The insurance also provides unlimited cover for emergency medical and medical evacuation situations.

Additional Vehicle Insurance Coverage - Drive with total peace of mind on vacation with protection against material damage to rental cars. Your NBK Visa Infinite Privilege Card covers for the excess up to USD 50,000 per annum and rental vehicle coverage up to USD 170,000 for a maximum of 31 consecutive days.

Purchase Protection and Extended Warranty - You need never worry about your valuable purchases being damaged or stolen. Your NBK Visa Infinite Privilege Credit Card provides you protection for 365 days after purchase date for up to USD 25,000 per annum (USD 10,000 per occurrence). Benefit from an additional 12 months extended warranty, over and above the manufacturer’s warranty for up to USD 25,000 per annum (USD 5,000 per item).

Protection and Safety When Using Your Card - Because it is our responsibility to protect you and provide the highest safety standards through NBK Visa Infinite Privilege Credit Card, we provide an annual compensation up to USD 5,000 per annum on charges incurred as a result of loss, theft or misuse by third party.

To avail travel insurance protection or file a claim, please visit cardholderbenefitsonline.com and sign in using your NBK Visa Infinite Privilege Card.


Enjoy VAT Refund Easily and Conveniently

When visiting key countries across Europe and shopping using your NBK Visa Infinite Privilege Credit Card, you will enjoy a unique luxurious service while processing your VAT refund with Global Blue. You can relax at premium Global Blue lounges while the lounge employees take care of the VAT refund process. This service is available in the following cities: Milan, Rome, Venice, Munich, Madrid, Paris and London. Benefits and experience are tailored by country.

To learn more about Global Blue VIP Lounges, please visit https://ae.visamiddleeast.com/en_AE/pay-with-visa/promotions/globalblue.html or call +971 44376861 for an appointment.

Unmatched Advantages Tailored For You From NBK

As a gesture of our appreciation for your patronage, we give you additional benefits with every swipe of your NBK Visa Infinite Privilege Credit Card.

Reward Yourself All Year Long With NBK

NBK Rewards Program - Get automatically enrolled in NBK Rewards Program, Kuwait’s largest loyalty program with more than 850 partner outlets across Kuwait. Benefit from NBK Rewards Points, which offer guaranteed rewards at hundreds of the best local and international brands that will satisfy your fashion, dining, and lifestyle needs.

For more information about NBK Rewards Program, please visit NBK Rewards Center.

NBK Miles Program - With the NBK Miles Program, you collect NBK Miles Points each time you use the NBK Visa Infinite Privilege Credit Card for shopping (in store or online), cash advances or payments, whether in Kuwait or abroad. You get even more NBK Miles Points when using your card abroad.

In addition, you get the flexibility to fly to any destination, on any airline, from any point of origin and at any time of the year. You can redeem your NBK Miles Points online and use them to book flights, hotels and car rentals or indulge in some retail therapy.

For more information on NBK Miles Program, please visit NBK Online Banking.

In addition, the card gives you unlimited offers, rewards and benefits throughout the year, curated by a dedicated team that understands your needs and aspirations.

How Do I Get It?

NBK Visa Infinite Privilege Credit Card is available by invitation only.

How Can I Access It?

To contact NBK Visa Infinite Privilege Concierge, please call 1801801 or +971 44376861.

Tell Me More

  • Terms and conditions apply
  • Some hotel benefits are subject to availability
  • Every feature and benefit associated with NBK Visa Infinite Privilege Credit Card has been carefully selected to provide you with a complete experience
  • Appropriate partners and suppliers have been specifically chosen to complement and improve the NBK Visa Infinite Privilege Credit Card offering

WhatsApp Service Terms and Conditions

  • Cardholders must be registered for the VIP Concierge program first before using WhatsApp service (To register, call the dedicated concierge line)
  • Cardholders must use their registered mobile number with concierge service when communicating via this service
  • Cardholders’ personal assistant must be registered on concierge profile in order to use WhatsApp on their behalf
  • Images, texts and documents can be shared 24/7
  • Voice messages and videos are not supported features
  • Concierge will only service legal and ethical requests
  • For security reasons, card information (Card number, expiry date and CVV) must never be shared via WhatsApp


  1. What does the medical and legal travel service include?

    Visa's complimentary service includes medical telephone advice, referral to a local medical service provider and monitoring of your medical condition both during and after hospitalization. You will, however, be responsible for the cost of actual services provided by any medical service provider. Visa's medical and legal referral service supports you and your immediate family when you are traveling together to a location outside your principal country of residence for up to 90 days. 

    For more information call our 24-hour assistance line +971 4253 6024, or visit cardholderbenefitsonline.com.

  2. How do I find out more about Visa Extended Warranty?

    When you buy quality, you expect it to last. That's why Visa automatically doubles the original manufacturer's warranty for up to USD 5,000 per item, USD 25,000 per year maximum.

    Coverage is valid for electrical household items for which 100% of your items are charged to your NBK Visa Infinite Privilege Credit Card. The item must be purchased in a store located in your country of residence. Coverage excludes boats, motorized vehicles, land or buildings, consumables, perishables or services.

  3. What does the free travel insurance cover?

    The insurance covers all air tickets purchased with your card and come with complimentary travel inconvenience insurance that protects you against personal accident, baggage loss or delay, and flight delay or cancellation.

  4. How do I find out more about NBK Visa Infinite Privilege Credit Card free travel insurance?

    Upon purchasing an airline ticket using your NBK Visa Infinite Privilege Credit card, you'll obtain free travel insurance covering you and your immediate family. You can also use this travel insurance to apply for Schengen Visa, in addition to coverage regarding late flights, lost baggage, medical emergencies and more.

    For more information or filing a claim, please visit cardholderbenefitsonline.com.

  5. What benefits can the concierge service provide?

    Whatever your passions and requirements, the concierge service is equipped to manage it. From exclusive restaurant bookings and culinary experiences, experiential shopping services and access to the most exclusive events in sports and entertainment, the concierge will manage any request, no matter how last minute.