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Who We Are


Since its incorporation in 1952 as Kuwait’s first indigenous bank and the first shareholding company in the entire Gulf region, NBK has been known as ‘The Bank You Know and Trust’. Thanks to the recognized excellence of its very stable management along with its unequivocal strategy, consistent profitability, high asset quality and strong capitalization, NBK, throughout the years, succeeded in building an advanced banking institution that offers a full spectrum of innovative and unrivalled financial and investment services and solutions to individual, corporate and institutional clients. NBK enjoys a dominant market share with a large and ever-expanding local and regional clientele. NBK also boasts Kuwait’s largest overseas branch network spanning many of the world financial and business centers.

Vision & Mission

Our vision

The NBK vision is to be the trusted bank of choice, building on our core values, people and expertise.

Our mission

To deliver world-class products and the highest quality service to our customers.

To attract, develop and retain the best banking talent in the region.

To support the communities in which we operate.

To adhere to our core values of passion, integrity, conservatism and knowledge.

In following our mission, we believe that we will be able to achieve consistently superior returns to our shareholders.


The National Bank of Kuwait (NBK) was established in 1952 when a prominent Kuwaiti merchant went to the British Bank of the Middle East to open a letter of guarantee for the amount of 10,000 Indian rupees, (which is equivalent today to 750 KD). Much to his surprise, his request was rejected, on the condition that he provide a guarantor. This well-known merchant was shocked and appalled by the treatment that he had received, and news of this was all over town. 

This incident gave rise to the question and the idea of having a Kuwaiti bank with a mission to serve citizens’ needs as its priority, stimulate the economic growth of the country, and look after the savings of its clients. In fact, a meeting was held with the late Amir of Kuwait, H.H. Sheikh Abdullah Al-Salem Al-Sabah, who congratulated them on the idea and promised them his complete support. An Amiri decree was issued on May 19, 1952 to open the National Bank of Kuwait, and NBK started operations on November 15th 1952.

The founders of NBK are:

•    Khalid Zaid Al-Khalid
•    Ahmed Saud Al-Khaled
•    Khalifa Khalid Al-Ghunaim
•    Khaled Abdullatif Al-Hamad
•    Sayed Ali Sayed Sulieman Al-Rifai
•    Yousef Abdulziz Al-Fulaij
•    Yousef Ahmed Al-Ghanim
•    Mohamed Abdulmohsen Al-Khorafi
•    Abdulaziz Hamad Al-Sager

NBK was the first national bank in Kuwait and the entire Arabian Gulf region. All the board members and the founders of NBK were renowned merchants of Kuwaiti origin. NBK was established with a capital of 13,100 shares, each valued 1,000 Indian rupees – equivalent to 75 Kuwaiti dinars today. Over the years NBK has proved itself to be a financial leader in the Arab world.


Chairman's Statement

On behalf of the Board of Directors, it is my pleasure to introduce the National Bank of Kuwait’s 2021 Annual Report. Despite the various challenges that remain in the wake of the pandemic, National Bank of Kuwait has delivered solid growth and encouraging operational and financial performance in 2021, buoyed by the beginnings of economic recovery and a gradual return to pre-pandemic activities.

Operating Environment

As the restrictions imposed to stem the spread of COVID-19 were gradually eased, the Kuwaiti economy experienced a moderate rebound in 2021, supporting a resurgence in business activity. 

The strong recovery in oil prices significantly improved the fiscal position of the government, contributing to a gradual return to economic growth and a rise in government revenues in 2021. 

With interest rates remaining at historically low levels, domestic consumer spending rose significantly, supported by loan payment deferrals, stable employment among Kuwaiti nationals and reduced overseas travel.

The Central Bank of Kuwait continued its support to the Kuwaiti banking industry in the form of liquidity support, capital adequacy ratios and loan-deposit ratios.

Amid this promising early recovery, NBK remained committed to achieving its strategic objectives and goals, namely, to remain broadly recognized as the trusted bank of choice in Kuwait, building on its core values, people, and expertise to deliver world-class products and the highest service quality to customers, whilst also attracting top Kuwaiti talent.

Executing our Strategy

Our corporate strategy is designed to achieve consistently superior returns for our shareholders, through the focused and faithful execution of our three strategic cornerstones: to defend our leadership position in our core business; grow by accessing segments beyond our core; and deliver consistent improvements in profitability.

Enabled by our deep commitment and accelerating investment in innovation and digital transformation, we seek to grow our business in corporate, consumer and private banking. We also strive to diversify in terms of our geography, products, and services, as we target further regional expansion, particularly in the Islamic and wealth management spaces.

Throughout our strategic journey, we will maintain focus on expanding our customer base in the affluent and mass affluent segments whilst also leveraging our expanding product portfolio to attract high-net-worth private banking clients.

Supporting National Priorities

NBK is committed to supporting the Government of Kuwait development plans as part of the national long-term goals defined in New Kuwait 2035.

In particular, the Bank is advancing the nation’s strategic agenda in terms of driving economic growth through the private sector to achieve increasing economic diversification. 

This includes our contribution to developing and expanding the nation’s financing of infrastructure to enable growth in the SME sector and beyond, as well as our role as a key finance facilitator for the establishment of public–private partnerships (PPPs).  

We are also actively involved in the process of digitizing Kuwait’s economy, as a key partner in the government’s drive to expand the country’s digital innovation.

Kuwait’s Leading Financial Institution

NBK remains in a highly attractive market position, as the leading banking Group in Kuwait in terms of assets, customer deposits and customer loans and advances, with a market share in Kuwait in excess of 30% across key financial indicators. NBK’s market capitalization stood at USD 23.7 billion as of end-December 2021. 

The Bank has been ranked amongst the 50 safest commercial banks in the world by Global Finance, amongst the top 10 banks in the region and the most valuable banking brand in the country by Brand Finance; complemented by strong across-the-board, long-term credit ratings (A1, A, A+). Moreover, NBK has physical operations across 14 countries to better serve our customers in addition to its competitive advantage as the only bank in Kuwait with access to conventional and Islamic banking.  

Robust Corporate Governance

NBK continued to strengthen its corporate governance and risk management practices during this year, in full compliance with local regulations and alignment with international best practices. We reviewed and updated the Group’s governance organizational structure, policies, and Board and Board sub-committees charters according to the regulatory instructions in Kuwait and the instructions issued by the regulatory authorities in countries where the Group operates. The Bank’s AGM and EGM were held on 6 March 2021, at which there was a quorum of 78.4%. All Board of Directors’ proposals were approved; proposals included the distribution of a 20% cash dividend to shareholders (equivalent to 20 fils per share) in addition to the distribution of 5% bonus shares (5 shares for every 100 shares owned for the year 2020). 

Moreover, in the EGM held on 4 December 2021, shareholders approved the increase of the authorized share capital to KD 1.0 billion from KD 750 million. 

Furthermore, and for the year 2021, the Board of Director’s recommended the distribution of 30% as cash dividend (30 fils per share) to shareholders that is equivalent to KD 215.8 million. The Board also recommended the distribution of 5% bonus shares to shareholders (5 shares for every 100 shares owned); all of which are subject to AGM approval taking place in March 2022. 

As part of our continuous efforts to lead in governing our practices, the Bank appointed two independent Board of Directors in 2021; in compliance with CBK revised corporate governance regulations issued on 10/9/2019. In addition, we enhanced and implemented automated systems for compliance, governance, Anti-money laundering/Combating financing of Terrorism, Anti-financial crimes, Information technology and Cybersecurity risks.  

We also looked to develop and standardize governance practices across our Group, improving reporting systems among Group entities and conducted an independent review and assessment of Corporate Governance at NBK’s subsidiaries to identify potential gaps or areas in which governance and risk management could be improved. 

Putting ESG at The Core of NBK

NBK has a long-standing commitment to lead the banking sector as a responsible corporate citizen. Therefore, the Bank has embarked on a new journey to achieve world-class environmental, social and governance (ESG) practices and reporting. NBK initiated intensive planning in 2021 to devise a strategy to guide our sustainability initiatives going forward.

Our ESG vision will place sustainability at the heart of our strategy, corporate culture, and operations across the Group, and foresees the integration of these elements into an ESG framework that leverages our advanced existing governance structures to apply sustainability principles at every level.

During 2021, NBK continued to seek to impact through a wide range of ESG initiatives and partnerships, which included reinforcing the responsibility of our Board and Board sub-committees to align with critical ESG issues. 

The Bank’s training initiatives – both internal and for the Government of Kuwait, youth, and community – reflect our profound commitment to investing in the human capital of the nation. To this end, the Bank continues partnering with leading educational institutions and engages a selection of reputable experts to share their expertise, in line with the Bank’s social and development agenda. In 2021, this included programs designed for government departments, new university graduates, top female talent and future leaders of the Bank on a wide range of financial, digital, and regulatory topics. 

To keep our stakeholders up to date on our progress and achievements related to ESG, we updated our Sustainability webpage and issued our annual Sustainability Report. These engagement channels highlight the Bank’s social, economic, and environmental initiatives, and the implementation of corporate governance principles, in accordance with the Global Reporting Initiative (GRI) and our broad commitments to supporting the Kuwait National Development Plan and the global sustainability agenda encapsulated by the UN Sustainable Development Goals in addition to our voluntarily alignment with Boursa Kuwait’s sustainability guidelines.


On behalf of the Board of Directors, I wish to convey our sincere gratitude to the Bank’s executive management for their successful stewardship throughout 2021. Their dedication to NBK’s strategic objectives has been both admirable and highly effective in realizing our goals in yet another year of challenges.

I would also like to thank our customers for their continued trust in NBK, and our devoted staff for their tireless efforts to safeguard and advance the interests of the Bank, despite the difficult working conditions brought about by the pandemic. 

Finally, thanks are also due to the Central Bank of Kuwait and the Capital Markets Authority for their ongoing efforts to propel the banking sector, and to our valued shareholders for their enduring support for our vision to further cement NBK’s leadership of the Kuwaiti banking sector.

Board Of Directors

Mr. Hamad Mohamed Al-Bahar

Group Chairman

Mr. Isam Jasem A. Al-Sager

Vice-Chairman and Group Chief Executive Officer

Mr. Yacoub Yousef Al-Fulaij

Non-Executive Board Member

Mr. Muthana Mohamed Ahmed Al-Hamad

Non-Executive Board Member

Mr. Haitham Sulaiman Al-Khaled

Non-Executive Board Member

Mr. Emad Mohamed Al-Bahar

Non-Executive Board Member

Mrs. Huda Mohammad S. Al-Refaei

Non-Executive Board Member

Dr. Robert Maroun Eid

Independent Board Member

Dr. Nasser Al-Saidi

Independent Board Member

Mr. Abdulwahab Ahmad H. Al-Bader

Independent Board Member

Mr. Farouq Ali Akbar A. Bastaki

Independent Board Member

Executive Management

Mr. Isam J. Al-Sager

Vice-Chairman and Group Chief Executive Officer

Ms. Shaikha K. Al-Bahar

Deputy Group Chief Executive Officer

Mr. Salah Y. Al-Fulaij

Chief Executive Officer - Kuwait

Mr. Sulaiman Barrak Al-Marzouq

Deputy CEO - Kuwait

Mr. Faisal Abdulatif Al-Hamad

Chief Executive Officer - Global Wealth Management

Mr. Omar Bouhadiba

CEO International Banking Group

Mr. Parkson Cheong

Group Chief Risk Officer

Mr. Emad Al-Ablani

General Manager - Head of Group Human Resources

Mr. Malek Khalife

Deputy CEO – Head of Global Private Banking

Mr. Mohammed Al-Othman

General Manager – Head of Consumer Banking Group

Mr. Ronghe Sujit Anil

Group Chief Financial Officer

Mr. Ahmed Bourisly

General Manager – Corporate Banking Group

Mr. Pradeep Handa

General Manager - Foreign Corporate, Oil and Trade Finance Group

Mr. Mohammad Al Kharafi

Group Operations Head

Mr. Jad Zakhour

General Manager – Head of Treasury Group

Mr. Mohammad Nidal Tebawi

Group Chief Internal Auditor

Awards & Recognition


Global Finance Award

Global Finance


Best Private Bank Sustainable Investing in the Middle East

2022, 2023

Best SME Bank Kuwait

2019, 2023

Best Bank for Cash Management in Kuwait

2013 - 2023

Best Foreign Exchange Provider in Kuwait

2013 - 2017, 2019 - 2021, 2023

Best Foreign Exchange Provider in the Middle East

2008 - 2018, 2020 - 2023

Best Trade Finance Bank in Kuwait


Best Mobile Banking App - ME


Best in Lending - ME


Outstanding Innovation in Mobile Banking - Weyay


Best Bank for Sustainable Finance in Kuwait


Most Innovative Private Bank Middle East

2021, 2022

Best Bill Payment & Presentment - Kuwait

2021, 2022

Best Financial Innovation Labs in Kuwait

2021, 2022

Most Innovative Digital Bank - Kuwait

2021, 2022

Most Innovative Digital Bank - Middle East

2021, 2022

Best in Lending - Kuwait

2021, 2022

Best Online Product Offerings – Kuwait

2021, 2022

Best Online Product Offerings - Middle East

2020 - 2022

Best Consumer Digital Bank in Middle East

2018 - 2022

Best Consumer Digital Bank in Kuwait

2018, 2021, 2022

Best Mobile Banking App - Kuwait

2015 - 2022

Best Private Banking in Kuwait

2014 - 2022

Best Bank in Kuwait


Best in Social Media Marketing and Services - Kuwait

2020, 2021

World’s Top 50 Safest Commercial Banks


Best Bank for Liquidity Management in the Middle East


Best Emerging Markets Bank Worldwide


The Innovators - Real Time End-To-End Payment Tracking on Customer Payment

2018, 2019

Best in Mobile Banking - Consumer in Kuwait

2006 - 2019

World’s Top 50 Safest Banks for 14 consecutive times


Best Bank for Financial Risk Management Kuwait


Best Bank for Financial Risk Management Middle East


Best Innovator in Trade Finance

2010 - 2016

Best Emerging Market Bank in Kuwait


Best Bank in the Middle East

2010 - 2013, 2015

Best Emerging Market Bank in the Middle East

2011, 2012

Best Provider of Money Markets Fund in the Middle East

Euromoney award

Euro Money


Best Bank for Diversity & Inclusion in Kuwait


Best Bank for ESG in Kuwait


Best Bank for Digital Solutions in Kuwait


Best Private Bank/Technology: Innovative or Emerging Technology Adoption in Kuwait


Best Private Bank/Wealth Manager for Mass/Super Affluent Clients in Kuwait


Best Private Bank/Wealth Manager for Ultra High Net worth Clients in Kuwait

1994 - 2018, 2021

Best Bank in Kuwait


Best Cash Management for Non-Financial Institutions

2006, 2009, 2015 - 2018

Best Private Banking in Kuwait

2012, 2013

Best Managed Company in the Middle East

2007, 2008, 2010, 2011, 2013

Best Bank in the Middle East


Best Investment Bank in Kuwait


Outstanding Contribution to Middle East Banking

The Banker award

The Banker

2007, 2008, 2010, 2011, 2013 - 2019, 2021, 2022

Bank of The Year - Kuwait

2007, 2008, 2010, 2011, 2022

Bank of The Year - Middle East


Innovation in Digital Banking Award -Middle East


Best Customer Service and Project Finance in the Middle East

2007 - 2009

Best Deal of the Year in the Middle East

2001, 2002, 2004, 2005, 2007

Best Deal of the Year in Kuwait

Brand Finance Rating

Brand Finance

2015 - 2022

Number 1 Banking Brand in Kuwait

MEED rating



Best Credit Card Initiative in MENA


Best Retail Bank in Kuwait


Best Youth Program Initiative


Best Retail Bank Kuwait


Best Loyalty/Rewards Programme in the Middle East