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Capitalizing on Our Capabilities
Capitalizing on
Our Capabilities
The core of the 'Capitalizing on Our Capabilities' strategy pillar is to drive sustainable business growth through organizational resilience. This begins with effective workplace management, encompassing our policies, culture, practices and programs, that empowers bank-wide ESG transformation. By prioritizing employee engagement, development initiatives and digital transformation, we ensure sustainable long-term organizational success.
Diversity, Equity and Inclusion (DEI)
Our DEI Approach
NBK formalized a group-level Diversity, Equity and Inclusion (DEI) commitment statement and strategy with the aim of promoting diversity, ensuring equal opportunities for all, and cultivating an inclusive and supportive working environment.
Key Diversity Metrics - NBK-Kuwait:
44%
females of total workforce
29%
females at managerial positions
263
total STEM employees
Empowering Our People
-
+113,950
Total training hours.
-
46.7
Average training hours per employee.
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1,392
Training hours dedicated to ESG topics.
NBK Employees Value Proposition
Proven Strength,
Future Impact
NBK's EVP is summarized into three pillars:
First: Our Success Story
You are part of an incredibly powerful brand and legacy. Together, we continue our journey of success.
Second: Professional Excellence
You work with outstanding professionals, who uphold high standards and encourage you to achieve ambitious goals.
Third: Accelerated Learning
You continuously learn in a culture that drives personal growth and truly values long-term careers.
Case Study:
Your Voice Matters
NBK Employee Engagement Survey
• Held every two years to gauge employee engagement
• Aims to identify strengths and areas for improvement
• In 2023, NBK achieved an 86% response rate, surpassing global average response rates
• Achieved a Sustainable Engagement score of 84%, 7% higher than the global benchmark
Employee Well-being
Employee Grievance
Paternity Leave
Well-being
Employee Grievance
NBK is committed to responsible employment and to promoting a safe and healthy work environment for our employees. In 2023, we took decisive steps by developing a Staff Complaint, Grievance and Non-Retaliation Policy which was formalized by the Board of Directors.
The policy was put in place to foster a culture of transparency and trust and to ensure that employees are treated fairly and without discrimination regardless of gender, race, color, language, religion, political opinion or other status.
For more information: NBK Employee Grievance Policy Statement
Parental Leave Policy
In efforts to promote a positive and supportive working environment for all employees, NBK offers its parental leave benefits to cover all male employees, who are eligible for parental leave of three working days. We are committed to supporting our employees’ and their families’ well-being by offering flexible and competitive benefits.
For more information on NBK Group Human Resources policies and practices: NBK HR Management Policy Statement
Health and Mental Well-being
Focused on promoting the well-being of its employees, NBK has developed a comprehensive employee wellness program addressing physical, mental, family and community aspects.
To improve physical health, NBK partnered with Wara Hospital to provide employees with specialized on-site medical care including first aid and occupational health. We are committed to promoting employee fitness. NBK has collaborated with Inspire Health Club to operate NBK’s on-site gym.
Prioritizing employee mental well-being, a dedicated well-being page was established on NBK Learning Hub with six programs that focused on managing stress, diversity at the workplace, understanding emotions, well-being at work, fostering mutual respect, as well as ways of increasing wellbeing.
Employee Well-being
Employee Grievance
Employee Grievance
NBK is committed to responsible employment and to promoting a safe and healthy work environment for our employees. In 2023, we took decisive steps by developing a Staff Complaint, Grievance and Non-Retaliation Policy which was formalized by the Board of Directors.
The policy was put in place to foster a culture of transparency and trust and to ensure that employees are treated fairly and without discrimination regardless of gender, race, color, language, religion, political opinion or other status.
For more information: NBK Employee Grievance Policy Statement
Paternity Leave
Parental Leave Policy
In efforts to promote a positive and supportive working environment for all employees, NBK offers its parental leave benefits to cover all male employees, who are eligible for parental leave of three working days. We are committed to supporting our employees’ and their families’ well-being by offering flexible and competitive benefits.
For more information on NBK Group Human Resources policies and practices: NBK HR Management Policy Statement
Well-being
Health and Mental Well-being
Focused on promoting the well-being of its employees, NBK has developed a comprehensive employee wellness program addressing physical, mental, family and community aspects.
To improve physical health, NBK partnered with Wara Hospital to provide employees with specialized on-site medical care including first aid and occupational health. We are committed to promoting employee fitness. NBK has collaborated with Inspire Health Club to operate NBK’s on-site gym.
Prioritizing employee mental well-being, a dedicated well-being page was established on NBK Learning Hub with six programs that focused on managing stress, diversity at the workplace, understanding emotions, well-being at work, fostering mutual respect, as well as ways of increasing wellbeing.
Digital Transformation
NBK places high emphasis on digitalization as a vital part of its business strategy, implemented through our digital transformation strategy. We are committed to establishing a digital and agile work environment while building a culture of innovation and excellence. We believe that advancing digital transformation is essential for seamlessly aligning NBK’s core business strategy with its ESG Strategy.
FinTech Partnerships
NBK is committed to supporting the growth and innovation of FinTech, recognizing its transformative potential to drive sustainable development. By leveraging technology to promote efficient, transparent, and responsible solutions, we aim to support the vital role of FinTech in fostering a resilient financial ecosystem.
Unlock new possibilities with NBK's FinTech partnerships. Partnering with NBK allows the chance to scale and transform, taking your FinTech to new heights.