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For queries, please call our Call Center at +971 4316 1700 or contact our branch during opening hours (8 AM to 2 PM from Monday to Thursday, Friday 7:30 AM to 12:30 PM, and Saturday 8 AM to 1 PM).
Unit 1 (Ground & Mezz)
Sheikh Zayed Road
P.O Box 9293 Dubai-UAE
Tel.: +971 4316 1600
Fax: +971 4388 8588
ABU DHABI BRANCH
Sheikh Rashed Bin Saeed Al Maktoom
(Old Airport Road)
P.O. Box 113567
Abu Dhabi, UAE
Tel: +971 2419 9555
Fax: +971 2222 2477
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Customer Complaint Unit
If you have any complaint please send it to the following address:
Latifa Tower, Sheikh Zayed Road, P.O. Box 9293 Dubai, United Arab Emirates.
Your complaint will be fully dealt with by us, and we will provide you with a full response within ten (10) banking days.