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Contact Us

Contact Us

For queries, please call our Call Center at +971 4316 1700 or contact our branch during opening hours (8 AM to 2 PM from Monday to Thursday, Friday 7:30 AM to 12:30 PM, and Saturday 8 AM to 1 PM).

DUBAI BRANCH          

Unit 1 (Ground & Mezz)
Latifa Tower 
Sheikh Zayed Road
P.O Box 9293 Dubai-UAE
Tel.: +971 4316 1600
Fax: +971 4388 8588

Email: UAEcustomer.support@nbk.com


Sheikh Rashed Bin Saeed Al Maktoom 
(Old Airport Road)
P.O. Box 113567
Abu Dhabi, UAE
Tel: +971 2419 9555
Fax: +971 2222 2477
Email: UAEcustomer.support@nbk.com


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Customer Complaint Unit

If you have any complaint, please contact us through the following:

Phone: 00971 4 3161600
Fax: 00971 4 3888588
Email: UAE-CustomerComplaint@nbk.com
Branch: Sheikh Zayed Road, Latifa Tower, Ground Floor, P.O. Box: 9293 Dubai, United Arab Emirates.

Your complaint will be fully dealt with by us, and we will provide you with a full response within ten (10) working days.

Data Privacy Unit

If you have any questions or concerns about our use of your personal information, please contact our Data Protection Officer at dataprivacyuae@nbk.com