Find Us
1801801
Notifications
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System Maintenance
Dear Customers, A system maintenance will take place on Friday, 11 September 2026 between 3:30 AM & 5:30 AM. You may experience some difficulties when using NBK Quick Pay, NBK Mobile Banking, and NBK Online Banking. If you face any difficulty using our electronic channels, please contact us via NBK Call Center or NBK WhatsApp on 1801801 or on our NBK Social Media channels. Thank you for your cooperation.
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System Maintenance
Dear Customers, A system maintenance will take place on Saturday, 12 September 2026 between 4:30 AM & 5:30 AM. You may experience some difficulties when using NBK Mobile Banking and NBK Online Banking. If you face any difficulty using our electronic channels, please contact us via NBK Call Center or NBK WhatsApp on 1801801 or on our NBK Social Media channels. Thank you for your cooperation.
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Official Sources of NBK Information
With the increasing use of artificial intelligence technologies and the ease with which they can be used to create or manipulate content in ways that may appear authentic, we would like to emphasize the importance of verifying the accuracy of any news or information attributed to National Bank of Kuwait or any of its employees. We reiterate that the Bank’s official channels are the authorized source of information and news relating to NBK and its employees, and strongly advise our customers not to rely on or circulate any content attributed to the Bank or its employees that has not been issued through its official channels. NBK remains committed to upholding the highest standards of transparency and disclosure and to providing its customers with accurate and reliable information through its official channels.
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Closure of Some Branches
As a precautionary measure, please note that the Kuwait International Airport (T1) and Public Institution for Social Security (PIFSS) branches are closed until further notice. We will be pleased to serve you at the nearest available branch. All banking services remain available through NBK Self-Service Branches, the Call Center, and all electronic channels.
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Beware of Fraud
NBK never asks for your card number, OTP, PIN, CVV or any personal information over the phone, SMS, email, WhatsApp or any similar app. Do not disclose your information to anyone. Learn More
Notifications
-
System Maintenance
Dear Customers, A system maintenance will take place on Friday, 11 September 2026 between 3:30 AM & 5:30 AM. You may experience some difficulties when using NBK Quick Pay, NBK Mobile Banking, and NBK Online Banking. If you face any difficulty using our electronic channels, please contact us via NBK Call Center or NBK WhatsApp on 1801801 or on our NBK Social Media channels. Thank you for your cooperation.
-
System Maintenance
Dear Customers, A system maintenance will take place on Saturday, 12 September 2026 between 4:30 AM & 5:30 AM. You may experience some difficulties when using NBK Mobile Banking and NBK Online Banking. If you face any difficulty using our electronic channels, please contact us via NBK Call Center or NBK WhatsApp on 1801801 or on our NBK Social Media channels. Thank you for your cooperation.
-
Official Sources of NBK Information
With the increasing use of artificial intelligence technologies and the ease with which they can be used to create or manipulate content in ways that may appear authentic, we would like to emphasize the importance of verifying the accuracy of any news or information attributed to National Bank of Kuwait or any of its employees. We reiterate that the Bank’s official channels are the authorized source of information and news relating to NBK and its employees, and strongly advise our customers not to rely on or circulate any content attributed to the Bank or its employees that has not been issued through its official channels. NBK remains committed to upholding the highest standards of transparency and disclosure and to providing its customers with accurate and reliable information through its official channels.
-
Closure of Some Branches
As a precautionary measure, please note that the Kuwait International Airport (T1) and Public Institution for Social Security (PIFSS) branches are closed until further notice. We will be pleased to serve you at the nearest available branch. All banking services remain available through NBK Self-Service Branches, the Call Center, and all electronic channels.
-
Beware of Fraud
NBK never asks for your card number, OTP, PIN, CVV or any personal information over the phone, SMS, email, WhatsApp or any similar app. Do not disclose your information to anyone. Learn More
Kuwait
Mastercard and Xcite Offer
Exclusive Offer
With Xcite
Apply for an NBK-Aura Credit Card, spend KD 150 within the first month and get a KD 50 voucher for your next purchase through Xcite website or app.
Offer Details
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A Special Offer
Enjoy a KD 50 voucher on your purchases.
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Use the Promo Code
Upon checkout, use the promo code that will be sent to you through push notification within 60 business days.
Earn Aura Points
Everywhere
Earn up to 8% in Aura Points on your purchases in Kuwait.
Aura Balance and Redemption
The accumulated Aura Points will be added to your Aura account. You can redeem the points via Aura app or when paying in-store at any Aura participating outlet.
Additional Benefits From Mastercard
• Benefit from up to 12 airport lounge visits with Mastercard Travel Pass app
• Enjoy hundreds of offers with Mastercard Priceless Specials app
• Get travel insurance with coverage of up to USD 500,000 on airline ticket purchases using your card
- The offer is valid from 12 September to 12 October, 2026
- The customer must be part of the NBK-Aura World Mastercard Credit Card offer list and must have received a push notification through NBK Mobile Banking App
- The customer must spend the required amount as shown in the sent push notification via NBK Mobile Banking App within 30 days from the card issuance date, based on the publication date
- Withdraw From Card or cash withdrawals are not eligible for the offer
- The spending amount will be calculated based on the net purchase amount
- The customer must meet the eligibility and credit approval criteria of National Bank of Kuwait S.A.K.P for card issuance
- The first transaction must be a valid purchase. Canceled, refunded, disputed, or returned transactions will not be eligible
- The offer is non-transferable and cannot be exchanged for cash or any other reward
- The card must be activated during the campaign period and remain active until the voucher code is received
- The offer is valid only for cards issued during the campaign period
- The voucher will be sent to eligible customers within a maximum period of 60 days from the end date of the permitted period (30 days) for spending the amount indicated in the push notification sent to them through NBK Mobile Banking App
- The eligible customer will receive a voucher, the value of which shall be specified in the push notification sent to the customer via NBK Mobile Banking App, indicating the required spending amount and the type of card to be used
- Credit cardholders who are delinquent in paying their dues will not benefit from the offer
- NBK reserves the right to exclude any customer from the campaign if there is suspicion of unusual usage patterns on the customer’s account(s) or card(s)
- NBK reserves the right to change, extend, or terminate the campaign at any time without prior notice, as well as the right to change the reward and the campaign terms and conditions before or during the campaign period
- Card issuance fees:
The first year is free for both primary and supplementary cards. For the flexible payment option, an annual fee of KD 50 applies to the primary card and KD 25 to the supplementary card. For the full payment option, the annual fee is KD 75 for the primary card and KD 25 for the supplementary card
Apply for the Cardand Get the Offer
The fields marked with * are mandatory.
