Notifications

• System Maintenance

  Dear Customers, A system maintenance will take place on Friday, 11 September 2026 between 3:30 AM & 5:30 AM. You may experience some difficulties when using NBK Quick Pay, NBK Mobile Banking, and NBK Online Banking. If you face any difficulty using our electronic channels, please contact us via NBK Call Center or NBK WhatsApp on 1801801 or on our NBK Social Media channels. Thank you for your cooperation.

• Official Sources of NBK Information

  With the increasing use of artificial intelligence technologies and the ease with which they can be used to create or manipulate content in ways that may appear authentic, we would like to emphasize the importance of verifying the accuracy of any news or information attributed to National Bank of Kuwait or any of its employees. We reiterate that the Bank’s official channels are the authorized source of information and news relating to NBK and its employees, and strongly advise our customers not to rely on or circulate any content attributed to the Bank or its employees that has not been issued through its official channels. NBK remains committed to upholding the highest standards of transparency and disclosure and to providing its customers with accurate and reliable information through its official channels.

• Closure of Some Branches

  As a precautionary measure, please note that the Kuwait International Airport (T1) and Public Institution for Social Security (PIFSS) branches are closed until further notice. We will be pleased to serve you at the nearest available branch. All banking services remain available through NBK Self-Service Branches, the Call Center, and all electronic channels.

• Beware of Fraud

  NBK never asks for your card number, OTP, PIN, CVV or any personal information over the phone, SMS, email, WhatsApp or any similar app. Do not disclose your information to anyone. Learn More