Messaging Service

Now you can enjoy free messaging service for your banking transactions from NBK. You can choose whether you want to receive real-time alerts for transactions made on your account, NBK Credit Card, offers and more.

Visit your nearest NBK branch and update your personal details to enjoy this service.

You will receive free alerts instantly (within 1 minute) after completing a transaction on your bank account, NBK Credit Card, or when you complete one of these transactions:

• Purchasing through Point of Sale (POS)
• Cash withdrawal or deposits
• Crediting of all social allowances
• Opening or closing accounts
• Issuing a new credit card and notifying for collection through the delivery company
• All debited transactions including: withdrawals, fees, transfers, etc.
• Changing the PIN number of your Debit Card
• Salary credit notification
• Transfer of funds
• Paying bills
• Purchasing through the internet
• Cash advance transactions on Credit Cards through any NBK ATM or NBK Online Banking
• The SMS will show you the amounts debited or credited as well as the remaining balance
• The service is available on Zain, Ooredoo and VIVA networks
• NBK Call Center agents are able to send you your IBAN via SMS on your registered mobile number in the NBK system
• Monthly auto debit for NBK Credit Cards

Please visit your nearest NBK branch and update your personal details in order to benefit from this service.

Please note the following:

• Mobile holders with roaming services will receive alerts in the currency of the country they are in when traveling abroad
• You can choose your preferred language to receive alerts - either Arabic or English

Customers will not receive messages on their banking transactions for:

• Fund details
• NBK Rewards Points
• Term Deposit and Loan transactions