Find Us
1801801
Notifications
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System Maintenance
Dear Customers, A system maintenance will take place on Friday 13 December 2024 between 3:30 AM and 5:00 AM. You may experience some difficulties when using NBK Quick Pay. If you face any difficulty using our electronic channels, please contact us via NBK Call Center or NBK WhatsApp on 1801801 or on our NBK Social Media channels. Thank you for your cooperation.
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Important Notice
NBK will never ask you for your account number, card number, CVV, OTP/PIN numbers over the phone, Viber, WhatsApp or any other means. Please do not disclose your personal information to anyone. Learn more
Kuwait
Notifications
-
System Maintenance
Dear Customers, A system maintenance will take place on Friday 13 December 2024 between 3:30 AM and 5:00 AM. You may experience some difficulties when using NBK Quick Pay. If you face any difficulty using our electronic channels, please contact us via NBK Call Center or NBK WhatsApp on 1801801 or on our NBK Social Media channels. Thank you for your cooperation.
-
Important Notice
NBK will never ask you for your account number, card number, CVV, OTP/PIN numbers over the phone, Viber, WhatsApp or any other means. Please do not disclose your personal information to anyone. Learn more
NBK Mobile Banking
A New Experience
Tailored For You
The new NBK App is here and it is all about you. Enjoy a personalized login and dashboard experience, faster transactions, new profile center and much more.
Manage Your Finances
In Your Own Way
WAMD
Send and receive money instantly using a mobile number.
Bill Splitting
Split the bill with up to 20 users with NBK Bill Splitting.
NBK Savings Account
With NBK Savings Account, you can earn interest with the ability to withdraw from the account and transfer your money at the same time.
Open your account today via NBK Mobile Banking App.
NBK Deposits
Easily open any of NBK Deposit Accounts, such as NBK Term, Flexible Term or Partial Withdrawal Deposit.
NBK Geo Alerts
Get the latest discounts, offers and more direct to your mobile while shopping at specific locations. Simply activate NBK Geo Alerts service via NBK Mobile Banking App.
Manage Your Finances Easily
With NBK Mobile Banking
WAMD
Send and receive money instantly using a mobile number.
Bill Splitting
Split the bill with up to 20 users with NBK Bill Splitting.
e-Payments
With e-Payments, you can pay phone bills, purchase your e-cards for video games and PlayStation and much more.
NBK Savings Account
With NBK Savings Account, you can earn interest with the ability to withdraw from the account and transfer your money at the same time.
Open your account today via NBK Mobile Banking App.
NBK Deposits
Easily open any of NBK Deposit Accounts, such as NBK Term, Flexible Term or Partial Withdrawal Deposit.
NBK Geo Alerts
Get the latest discounts, offers and more direct to your mobile while shopping at specific locations. Simply activate NBK Geo Alerts service via NBK Mobile Banking App.
NBK Products
NBK Products
Easily open an account, apply for a loan, credit or prepaid card in few clicks.
Contact Details
Contact Details
Update your personal information through NBK Mobile or Online Banking without visiting the branch.
Salary Transfer Certificate
Salary Transfer
Certificate
Generate your own salary transfer certificate easily.
Cash Advance
Cash Advance
Transfer money from your credit card to your account easily and faster.
No Minimum Limit
Account
Without a Minimum Limit
Open any NBK Account that suits your needs without any minimum limit and enjoy an exceptional banking experience.
Apply for a Loan
Loan
Without Salary Transfer
Apply and start paying for your installments after a year. Simply login to NBK Mobile Banking and choose to apply, the loan type, amount and duration.
Managing Cards
Managing Cards
During Travel
Avoid declined transactions when traveling abroad by notifying NBK about your travel ahead of time.
Cards and Accounts Activation
Activation
Activate new NBK Credit, Debit or Prepaid Cards and dormant accounts.
Transfer Limit Increase
Transfer
Limit Increase
You can increase your monthly transfer limit from KD 2,000 up to KD 30,000.
Standing Orders
Standing Orders
Establish standing orders with automatic payments between accounts or for recurring bills.
Prepaid Card Load
Prepaid
Card Load
Load or unload NBK Foreign Currency Prepaid Card.
Credit Card Limit Increase
Credit Card
Limit Increase
Increase your credit card limit simply by signing the Ci-Net consent form electronically with a few easy and simple steps.
NBK Products
NBK Products
Easily open an account, apply for a loan, credit or prepaid card in few clicks.
Contact Details
Contact Details
Update your personal information through NBK Mobile or Online Banking without visiting the branch.
Salary Transfer Certificate
Salary Transfer
Certificate
Generate your own salary transfer certificate easily.
Cash Advance
Cash Advance
Transfer money from your credit card to your account easily and faster.
No Minimum Limit
Account
Without a Minimum Limit
Open any NBK Account that suits your needs without any minimum limit and enjoy an exceptional banking experience.
Apply for a Loan
Loan
Without Salary Transfer
Apply and start paying for your installments after a year. Simply login to NBK Mobile Banking and choose to apply, the loan type, amount and duration.
Managing Cards
Managing Cards
During Travel
Avoid declined transactions when traveling abroad by notifying NBK about your travel ahead of time.
Cards and Accounts Activation
Activation
Activate new NBK Credit, Debit or Prepaid Cards and dormant accounts.
Transfer Limit Increase
Transfer
Limit Increase
You can increase your monthly transfer limit from KD 2,000 up to KD 30,000.
Standing Orders
Standing Orders
Establish standing orders with automatic payments between accounts or for recurring bills.
Prepaid Card Load
Prepaid
Card Load
Load or unload NBK Foreign Currency Prepaid Card.
Credit Card Limit Increase
Credit Card
Limit Increase
Increase your credit card limit simply by signing the Ci-Net consent form electronically with a few easy and simple steps.
Additional Benefits
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Safety and Security
Report lost or stolen NBK Card with issuance of a replacement instantly.
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Cardless Withdrawal
You or a beneficiary of your choice can withdraw cash from any NBK ATM or CDM with Civil ID or mobile number.
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View Earned Points
You can easily view and redeem your accumulated NBK Miles Points, Rewards Points, Goal Points and KWT Points.
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Block Debit and Prepaid Cards
You can temporarily block debit and prepaid cards and unblock them.
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Transfer to NBK Capital
Easily transfer to your Kuwait and Regional Online Brokerage Account, Watani International Brokerage and NBK Capital SmartWealth Account.
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Digital Branch Queue Number
Get your digital queue number prior to arriving to NBK Branches through "My Ticket" on NBK Mobile Banking App.
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Checkbook Request
Request a checkbook.
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Branch Locator
Easily find your nearest NBK Branch, ATM or CDM across Kuwait.
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Contact Us
Contact us by calling from inside and outside Kuwait or through our social media networks.
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Confirm Payments
You can confirm all online payment transactions directly and easily through the app without the need to enter the OTP. Learn More
Using the App
on Smartwatch
You can use the app on Android and iOS smartwatches. Simply download the latest version of NBK Mobile Banking App and pair it with your smartwatch to enjoy the new features, like: view your account or credit card balance, view the last 5 transactions on your account or credit card and check the foreign exchange rate from Kuwaiti Dinars to other currencies.
Enjoy
Various Benefits
With NBK Mobile
Banking
FAQs
To avoid delays in money transfer or request additional information, please follow the below tips:
• Refrain from using abbreviations, codes or nicknames in the "Details" field of your payment order
• Make sure to fill in the full details of "Purpose of Payment"
• Add the beneficiary’s full name and address, including the city and country
You can register your NBK Mobile Banking account on up to 3 devices. You can also manage the number of devices registered to the service by tapping on your profile then "Device Management".
Yes, you can log into the app using your touch or face ID, but first you need to activate the option on your mobile.
• We will not ask you to save your personal details on the device when using the app
• Your password won't be saved on your device
Once you are registered on NBK Mobile Banking, you will get a transfer limit of KD 2,000 monthly and you can increase it up to KD 30,000.
• Daily limit: KD 3,000
• Daily transactions: 10
• Monthly limit: KD 10,000
• Daily limit: KD 1,000
• Daily transactions: 5
You can change the display of the account balance by tapping on your profile then tapping on "Smartwatch" and select one form of to be displayed, either "Percentage Value" or "Amount" and that applies on both accounts and credit cards.
You can only display one account or credit card. If you need to select another account or credit card, you must change the account by tapping on the account or credit card you desire to be displayed.
You can activate NBK Geo Alerts by going to your profile in NBK Mobile Banking App settings and scrolling to "Enable NBK Geo Alerts".
Another pop-up message will ask for access to your location, after subscribing to this service even when you are not using the app, tap on "Always Allow". In order to get the notifications, make sure you enable Bluetooth and Wi-Fi.
A pop-up message will ask your permission to use your device’s Bluetooth, tap "Accept".
To deactivate the service, log into NBK Mobile Banking App, go to your profile, scroll to "NBK Geo Alerts", then uncheck the tick on "Enable NBK Geo Alerts".
If you are not registered yet, ensure to downloaded the latest version of the app and follow the on-screen instructions.
Yes, you can save the trip to the branch and do the updates through the application from the comfort of your home, office or abroad.
WAMD is a service provided by K-Net on NBK Mobile Banking App, where users can easily send and receive money locally.
Kuwaiti Dinar is the currency used for WAMD across all local banks.
• KD 1,000 is the maximum limit per transaction
• KD 3,000 daily limit
• KD 20,000 monthly limit
Login to NBK Mobile Banking App, go to "Transfers", then to WAMD. You can enable or disable the service, change the settlement account or deregister to the service all in simple taps.
