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  • Important Announcement

    Dear Customer, please note that NBK - Egypt will never contact you to request any personal or confidential information regarding your accounts or cards. In case this happens, please call the Call Center immediately at 19336.

NBK tap & pay

About

NBK Tap & Pay is an all-new feature on NBK Cards. This means that cards are enabled with a new technology that allows contactless transactions, making your shopping faster and easier. All you have to do is wave or tap your card on a Tap & Pay-enabled POS machine and you’re good to go.

Who is it for?

This  feature is available for all NBK Cardholders.

What Can I Do?

With the new NBK Tap & Pay, you can make daily payments faster and easier.

What Makes It Special?

  • Your PIN is not required for any Tap & Pay transaction up to EGP 600
  • You will need to enter your PIN for any NBK Tap & Pay transaction that exceeds EGP 600
  • Easier and faster completion of the daily transactions without having to insert your card into the POS, just Tap & Pay.

Tell Me More

  • NBK Debit and Credit Cards will be eligible for contactless processing
  • NBK Cardholders will have the option to pay without inserting the cards into the POS machine
  • Cardholders will place their debit or credit cards close to a POS terminal device for two seconds, instead of entering a four-digit PIN number for the transactions with amounts less than EGP 600
  • For transactions with amounts greater than EGP 600, customer will be requested to enter his PIN

FAQs

  1. Why should I Use NBK Tap & Pay?

    With NBK Tap & Pay, checkouts are faster, and there is no need to enter a PIN or insert the card (for transaction below EGP 600).
    NBK Tap & Pay transactions take as little as 3 seconds to complete.

  2. Are NBK Tap & Pay Transactions Secure?

    Yes, they are secure. Transactions and cardholders personal information are protected by these security measures:
    Instant SMS sent to the cardholder with each transaction
    No accidental payments. NBK Tap & Pay cards must be a maximum of 4 cm away from the POS terminal to work
    If more than one card is within 4 cm of the POS, the transaction will be rejected, and the POS will ask you to try again
    All under control.  Your NBK Tap & Pay card never has to leave your hands when making a payment

  3. What is the Transaction Limit for NBK Tap & Pay Payments?

    1) For Tap & Pay transactions in Egypt:
    You will not be requested to enter a PIN for Tap & Pay transactions under EGP 600
    You will be asked to enter a PIN for NBK Tap & Pay transactions of EGP 600 and above
    You can make a maximum of 7 NBK Tap & Pay transactions per day without entering your PIN

    2) For international Tap & Pay transactions:
    The limit may differ from one country to another, based on the limit of the country you are visiting
    You can make a maximum of 7 NBK Tap & Pay transactions per day without the need to enter your PIN