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  • Important Announcement

    Dear Customer, please note that NBK - Egypt will never contact you to request any personal or confidential information regarding your accounts or cards. In case this happens, please call the Call Center immediately at 19336.

Branch Banking


You prefer personal assistance when it comes to banking.

Step into one of the NBK Branches and our dedicated staff will help you progress your requests. NBK Egypt commits to provide excellent service whether you want to withdraw or deposit cash, check your balance or simply find out about the range of products.

We use the most up-to-date technologies in the market to provide you secure and convenient ways to bank.

What can I do?

Everyday banking:

  • Unlimited account deposits and withdrawals
  • Transfers - unlimited transfers from branches
  • Foreign currency exchange
  • Clear, deposit and order checks

Apply for products/services:

  • Open an account (for new customers)
  • Sign up for credit cards
  • Process loans

Update your details:

Update your personal information to ensure secure banking (i.e.: contact number, email, Civil ID, signature change, Know Your Customer (KYC) details)

General queries:

  • Make inquiries about any NBK Egypt products and services
  • Manage "Power Of Attorney" requests so that you can allow family members and business partners to access your accounts and/or safe deposit boxes
  • Process loans
  • Cash advance (credit cards - including non NBK Egypt Customers)

Personalized services:

Specialized banking services for Privilege and Thahabi customers at selected branches

Where can I find it?

NBK Egypt's network of branches has currently grown to 53 branches and are located across the country, in cities such as Cairo, Giza, Alexandria, 6th of October, Mansoura, Sohag and 10th of Ramadan.

Find your nearest branch or choose a branch based on your needs with our "Find us" tool.