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Notifications

  • System Maintenance

    Dear Customers, Please be informed that an update will take place on the bank's systems and servers on Friday, 19 April 2024 from 12 AM to 1 PM. The following services will temporarily stop working during the mentioned period: ATMs services, debit and credit cards on Meeza network and opening a new account through InstaPay app. Thank you for your understanding.

  • Important Announcement

    Dear Customer, please note that NBK - Egypt will never contact you to request any personal or confidential information regarding your accounts or cards. In case this happens, please call the Call Center immediately at 19336.

Forms Center

Wondering where you can find a form for submitting a complaint or protecting yourself from fraud? You can find all the forms you need at the NBK Form Center.

Fill out the form and submit at your nearest branch

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