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  • Important Announcement

    Dear Customer, please note that NBK - Egypt will never contact you to request any personal or confidential information regarding your accounts or cards. In case this happens, please call the Call Center immediately at 19336.

3D Secure


In an effort to continuously upgrade our services, NBK Egypt now offers a secure online shopping service.

If you are constantly worried if your credit card will be affected by fraud from your online purchases, NBK Secure Shopping is here to minimize this fear! NBK Secure Shopping is an online added security layer that protects credit cardholders’ online purchases from fraudulent use of their credit card. Encryption prevents unauthorized users from accessing your account information on NBK Online Banking. NBK Egypt uses the highest level of encryption to protect your NBK Online Banking information.

When logging onto NBK Online Banking look for the padlock icon. A closed or locked padlock indicates a secure connection.

Look for: https:// at the beginning of the URL address. The "s" means secure.

3D Secure is an Online Security System (Measurements) for Safety, NBK Egypt has introduced for your online purchases when using your Credit Cards on any website. It is a fraud prevention service designed to be an additional security layer for online credit card transactions by authenticating the cardholder during a payment transaction in order to reduce payments Fraud.


  • A free fraud prevention service
  • Service provided by most online merchants

Tell Me More

3D Secure is a password (six digits), similar to the PIN code that is used at ATMs, except it’s for transactions that take place Online.

Once you make an online purchase and is prompted by the merchant to enter his/her Secure Code, CSC will automatically send you a One Time Password (“OTP”) to your mobile phone or registered e-mail address. Each OTP is valid for ONE transaction only.

If you enter your 3D Secure Password incorrectly the transaction could be declined and the system will ask you to re-enter the code sent to you by SMS.


  1. What is 3D Secure?

    3D Secure is a free fraud prevention service that helps guard against unauthorized use of your NBKE Credit Cards on the Internet. It allows you to enter a security password (Six numbers) we send it to you via SMS, known as your 3D Secure Password.

  2. How does 3D Secure work?

    3D Secure is a bit like a PIN for the Internet: When you attempt to provide your Credit Card number at the Merchants site to complete the Purchase a Screen will pop Up requesting you to enter the six digits Password. At this point you will receive SMS message from NBK Egypt providing the (six digits password).

    Entering the correct number will make your transaction pass and complete payment. In case you enter a wrong password; simply the system will request you to re-enter the provided password. You need to double check the password from the SMS sent by NBKE and re-enter it. Should keep this password secret, just like your PIN.

  3. How does 3D Secure protect me?

    Since your card is protected by your personal 3D Secure Password only you can use your card online at any one of the participating merchants.