Notifications

• System Maintenance

  Dear Customers, A system maintenance will take place on Friday, 10 April 2026 between 4 AM & 4:40 AM. You may experience some difficulties when using: WAMD Service, NBK Quick Pay, NBK Mobile Banking, NBK Online Banking, Digital Wallet Registration, SMS, nbk.com, and some automated features provided by NBK Call Center. If you face any difficulty using our electronic channels, please contact us via NBK Call Center or NBK WhatsApp on 1801801 or on our NBK Social Media channels. Thank you for your cooperation.

• Temporary Closure of Some NBK Branches

  As a precautionary measure, the following NBK branches will be temporarily closed effective Wednesday, 8 April 2026, until further notice: Al Ahmadi, KNPC, and KOC.

• Closure of Some Branches

  As a precautionary measure, the following NBK branches will be temporarily closed until further notice: Al Ahmadi, KNPC, KOC, Kuwait International Airport T4, Kuwait International Airport, and Public Institution for Social Security (PIFSS). We will be pleased to serve you at the nearest available branch. All banking services remain available through NBK Self-Service branches, the Call Center, and all electronic channels. Serving you remains our priority. May God protect Kuwait, its Amir, and its people from all harm. Learn More

• Corporate Service Center and Cash Services at NBK Headquarters

  In order to better serve our clients, please note that effective Sunday, 15 March 2026, services will be provided from NBK Headquarters as follows: Corporate Service Center - Third Floor (Podium), Cash Services Department - Basement (Podium).

• Trade Finance Services at NBK Headquarters

  In order to better serve our clients, please note that effective Sunday 15 March 2026, all clients of the Trade Finance Department will be served from NBK Headquarters - Ground Floor. All services will remain available including: Documentary Collections and handling of Letters of Credit, Issuance and processing of Letters of Guarantee.

• Beware of Fraud

  NBK never asks for your card number, OTP, PIN, CVV or any personal information over the phone, SMS, email, WhatsApp or any similar app. Do not disclose your information to anyone. Learn More