About
NBK is with you wherever you are in the world. With NBK Online Banking, you can be more productive from your home or office. All you have to do is create a username and password to complete registration.
Who is it For?
All NBK Customers with active NBK Accounts and NBK Cards can access NBK Online Banking.
What can I do?
- Check your account balances and details, including IBAN
- View transactions and details of your credit cards, loans and deposits
- Make payments to your credit cards, e-Payments and more
- Transfer funds locally and internationally
- Increase your monthly transfer limit (Upon request from KD 2,000 up to KD 30,000)
- Open new accounts or fixed deposits online in KD or other foreign currencies
- Apply for a loan, credit card or increase your credit card limit
- Apply for NBK Foreign Currency Prepaid Card
- Load/unload NBK Foreign Currency Prepaid Card
- Manage your cards during travel
- Benefit from Withdraw From Card service
- Manage your investments by opening a brokerage account
- Subscribe and view e-Statement for accounts, loans and credit cards
- Update your personal information and ID expiry date details
- View your NBK Rewards Points in KD and your accumulated NBK Miles Points
- Manage a secondary user profile
How do I sign up?
You can register with a username:
- Click on “New Users”
- Enter your NBK Debit Card number
- Choose your preferred ID type (Civil ID, passport or Commercial Registration number) and enter the number
- You will be prompted to choose your preferred method for receiving a Verification Code
- Once you receive the code, enter it in the designated field. If you don’t receive a code, you can tap on “Resend Verification Code” and you will receive it within seconds
- Enter your NBK Debit Card PIN
- Create a username that is alphanumeric, a minimum of 4 and a maximum of 25 characters without spaces and special characters, not case sensitive and in English
- Create a password that is a minimum of 7 alphanumeric characters:
- It must contain at least one special character and one numeric character
- Password must be case sensitive
- Letters and numbers used in your password cannot be repeated more than twice in a row (e.g., 111, 222, aaa, AAA123 are not accepted)
- Letters and numbers used in your password cannot be consecutive forward or backward (e.g., AAA123, 567nbk, 765nbk, Abcnbk, Cbanbk)
- Read and accept the terms and conditions to proceed
- Add a security phrase and image:
- The phrase can be a word or sentence ranging from 6 to 30 characters and can include letters and numbers
- Select a security image. You can click on “Regenerate Image” if you want to see new images
- Click “Confirm” to complete profile registration and you will receive a notification upon successful registration
Tell Me More
Manage your monthly transfer limit on NBK Online Banking by following these simple steps:
- Log in to NBK Online Banking
- Click “Self Services” and choose “Manage Monthly Transfer Limit”
- Select the requested limit
- Read and accept the terms and conditions, then click “Submit”
- You will receive a Verification Code. Enter it in the Verification Code field. If you don’t receive a Verfication Code, you can tap on “Resend Verification Code” and you will receive it within seconds
- You will receive a confirmation message in a pop-up box when your request is complete
- Keep your NBK Card and PIN handy to help you throughout the process
- Make sure your mobile number and email are up to date. You can update them easily through NBK Online Banking
Tips to transfer funds easily through NBK Online Banking
To avoid delays in money transfer or request additional information, please follow the below tips:
- Refrain from using abbreviations, codes or nicknames in the “Details” field of your payment order
- Make sure to fill in the full details of “Purpose of Payment”
- Add the beneficiary’s full name and address, including the city and country
FAQs
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What should I do if my mobile number is not updated?
You can update your new mobile number through NBK Online Banking or NBK Mobile Banking, but you need to have the old number to receive a Verification Code.
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What do I do if I’ve forgotten my password?
If you’ve forgotten your password, you can:
- Click on “Forgot Password”.
- Fill out all the necessary details, then click on “Submit”.
- You will receive a Verification Code.
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How do I know that NBK Online Banking is secure?
For your peace of mind, NBK has implemented state-of-the-art online banking security. By registering for the NBK Online Banking Security Key , you can be assured that your personalized online banking is protected.
We recommend registering your computer after completing your registration to enhance your security and provide added protection.