NBK Tools

NBK Tools

Al Jawhara Calculator

The minimum deposit is KD 50 and maximum deposit is KD 500,000.
In case of no withdrawal within the holding period, extra chances will apply

NBK Miles Points Calculator

Prayer Timings

  • Fajr

  • Duhr

  • Asr

  • Maghrib

  • Isha

Loan Calculator

Loan Refinancing Calculator

NBK Rewards Points Calculator

Term Deposit Calculator

Currency Convertor

Notifications

  • Important Notice

    NBK will never ask you for your account number, card number, CVV, OTP/PIN numbers over the phone, Viber, WhatsApp or any other means. Please do not disclose your personal information to anyone. Learn more

NBK Call Center

About

Your bank is one call away in case of emergencies or important questions. We have made sure you don’t ever worry about a lost password or stolen card by creating the 24/7 NBK Call Center just for you.

Who is it for?

This service is available for all NBK Customers.

What can I do?

  • Check the balance of your NBK accounts, credit cards and loan information
  • Get details of the last 6 debit and credit transactions on your accounts and credit cards
  • Pay your credit card
  • Transfer between accounts
  • Activate your cards
  • Report lost or stolen cards
  • Check real-time foreign exchange
  • Request a new check book
  • Speak to one of our team members that will fulfill your needs

How Do I Get It?

You can access the service if you have at least one NBK Debit Card.

How Do I Sign Up?

Your NBK Call Center experience is now safer and more convenient with the Automated Number Identification feature, which identifies the account number linked with your phone.

How can I access it?

Simply dial 1801801 within Kuwait or call our toll-free numbers below from outside Kuwait:

  • France - 0805-080765
  • Germany - 0800-181-1475
  • Italy - 800-792-255
  • Spain - 900-839159
  • Turkey - 00-800-113-9247
  • United Arab Emirates - 8000-3205-55
  • UK - 0-800-098-8456
  • USA and Canada - 1-855-577-7625
  • All other countries - 965 22248361

FAQs

  1. Which services can I access through IVR ?

    The main services available through IVR are:

    • Checking your balance and recent transactions
    • Making payments to your NBK Credit Card
    • Transferring between accounts
    • Requesting a new check book
    • Activating your cards
    • Listening to real-time interest or foreign exchange rates
       
  2. My ATM/ debit/ credit card has been lost or stolen. How do I report this?

    When you contact NBK Call Center, first select your preferred language. Next, you will be prompted to press “*” for any lost or stolen cards, where you can report either your own or someone else's debit card or credit card as lost or stolen. This service is available 24/7.