You like the security of knowing your bank is one call away in case of any emergency or important question. We make sure you don’t ever worry about a lost password or stolen card by creating the NBK Call Center just for you.
Available 24 hours a day, 7 days a week, NBK’s award-winning customer service center offers you phone assistance no matter where you are in the world.
What can I do?
- Inquire about your NBK accounts, packages, credit cards and loan information
- Pay your credit card payments
- Transfer between accounts
- Fax statements for accounts, interest and foreign exchange rates
- Customer support to report lost/stolen cards or other queries and suggestions
- Issue new debit cards
- Apply for NBK Credit Cards and loans
- Inquire about NBK Online Banking and Mobile Banking
- You can speak to one of our agents that will help to direct and assist you with any of your queries
How can I access it?
- Simply dial 1801801 within Kuwait or (+965) 22248361 from outside of Kuwait
- Keep your NBK card and PIN handy to help you throughout the process