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Dear customers,
Please note that the official working hours at the NBK branches during the Holy Month of Ramadan will be from 10 AM until 1:30 PM. All NBK branches shall be closed after Iftar with the exception of our branches at Kuwait International Airport and the Avenues,Grand Plaza-The Avenues, Khairan Outlet Mall & The Warehouse Mall, in addition to the ITM service, and NBK self-service branches.
Ramadan Mubarak.
Important Notice
NBK will never ask you for your account number, card number, CVV, OTP/PIN numbers over the phone, Viber, WhatsApp or any other means. Please do not disclose your personal information to anyone.
Learn more
Dear customers,
Please note that the official working hours at the NBK branches during the Holy Month of Ramadan will be from 10 AM until 1:30 PM. All NBK branches shall be closed after Iftar with the exception of our branches at Kuwait International Airport and the Avenues,Grand Plaza-The Avenues, Khairan Outlet Mall & The Warehouse Mall, in addition to the ITM service, and NBK self-service branches.
Ramadan Mubarak.
Important Notice
NBK will never ask you for your account number, card number, CVV, OTP/PIN numbers over the phone, Viber, WhatsApp or any other means. Please do not disclose your personal information to anyone.
Learn more
You like the security of knowing your bank is one call away in case of any emergency or important question. We make sure you don’t ever worry about a lost password or stolen card by creating the NBK Call Center just for you.
Available 24 hours a day, 7 days a week, NBK’s award-winning customer service center offers you phone assistance no matter where you are in the world.
What can I do?
Inquire about your NBK accounts, packages, credit cards and loan information
Pay your credit card payments
Transfer between accounts
Fax statements for accounts, interest and foreign exchange rates
Customer support to report lost/stolen cards or other queries and suggestions
Issue new debit cards
Apply for NBK Credit Cards and loans
Inquire about NBK Online Banking and Mobile Banking
You can speak to one of our agents that will help to direct and assist you with any of your queries
How can I access it?
Simply dial 1801801 within Kuwait or (+965) 22248361 from outside of Kuwait
Keep your NBK card and PIN handy to help you throughout the process