Notifications

• System Maintenance

  Dear Customers, A system maintenance will take place on Thursday 19 March 2026 between 5:30 AM & 7:15 AM. You may experience some difficulties when using NBK Prepaid Cards and some automated features by NBK Call Center. If you face any difficulty using our electronic channels, please contact us via NBK Call Center or NBK WhatsApp on 1801801 or on our NBK Social Media channels. Thank you for your cooperation.

• Eid Al-Fitr Holiday

  On the occasion of Eid Al-Fitr, NBK will be closed based on the following two possible scenarios: First: Should Thursday, 19 March 2026 be the last day of Ramadan, the holiday will be from Thursday, 19 March until Monday, 23 March 2026, with duty resuming on Tuesday, 24 March 2026. Second: Should Thursday, 19 March 2026 be the day of Eid Al-Fitr, the holiday will be from Thursday, 19 March until Sunday, 22 March 2026, with duty resuming on Monday, 23 March 2026. NBK wishes you a happy Eid.

• Corporate Service Center and Cash Services at NBK Headquarters

  In order to better serve our clients, please note that effective tomorrow, Sunday, 15 March 2026, services will be provided from NBK Headquarters as follows: Corporate Service Center - Third Floor (Podium), Cash Services Department - Basement (Podium).

• Trade Finance Services at NBK Headquarters

  In order to better serve our clients, please note that effective tomorrow, Sunday 15 March 2026, all clients of the Trade Finance Department will be served from NBK Headquarters - Ground Floor. All services will remain available including: Documentary Collections and handling of Letters of Credit, Issuance and processing of Letters of Guarantee.

• Closure of Some Branches

  As a precautionary measure, the following NBK branches will be temporarily closed until further notice: Kuwait International Airport T4, Kuwait International Airport, and Public Institution for Social Security (PIFSS). We will be pleased to serve you at the nearest available branch. All banking services remain available through NBK Self-Service branches, the Call Center, and all electronic channels. Serving you remains our priority. May God protect Kuwait, its Amir, and its people from all harm. Learn More

• Important Announcement

  Official Statement Regarding Circular No. (2/RB/RBA/2026) Issued to All Kuwaiti Banks. Learn More

• Working Hours during the Holy Month of Ramadan

  Dear Customers, Please note that the official working hours at the NBK branches during the Holy Month of Ramadan will be from 10 AM until 1:30 PM. All NBK branches shall be closed after Iftar with the exception of our branches at The Avenues, Grand Plaza-The Avenues, Khairan Outlet Mall & The Warehouse Mall, along with NBK self-service branches. Ramadan Mubarak.

• Beware of Fraud

  NBK never asks for your card number, OTP, PIN, CVV or any personal information over the phone, SMS, email, WhatsApp or any similar app. Do not disclose your information to anyone. Learn More