Notifications

• Resumption of Work at the NBK Headquarters

  Dear Customers, We are pleased to inform you that work has resumed at the NBK Headquarters, including all its departments and divisions, effective Sunday, 5 April 2026. All banking services are available through our local branch network, as well as our ATM network and electronic banking channels.

• Closure of Some Branches

  As a precautionary measure, the following NBK branches will be temporarily closed until further notice: Kuwait International Airport T4, Kuwait International Airport, and Public Institution for Social Security (PIFSS). We will be pleased to serve you at the nearest available branch. All banking services remain available through NBK Self-Service branches, the Call Center, and all electronic channels. Serving you remains our priority. May God protect Kuwait, its Amir, and its people from all harm. Learn More

• Closure of NBK Headquarters 1 and 2 April 2026

  In light of the current developments, and in the interest of ensuring safety and business continuity, the NBK Headquarters will be closed on Wednesday 1 April and Thursday, 2 April 2026 only. We remain committed to serving you and providing you with the highest level of banking services, with all services accessible through our local branch network, as well as our ATM network and electronic banking channels.

• Corporate Service Center and Cash Services at NBK Headquarters

  In order to better serve our clients, please note that effective Sunday, 15 March 2026, services will be provided from NBK Headquarters as follows: Corporate Service Center - Third Floor (Podium), Cash Services Department - Basement (Podium).

• Trade Finance Services at NBK Headquarters

  In order to better serve our clients, please note that effective Sunday 15 March 2026, all clients of the Trade Finance Department will be served from NBK Headquarters - Ground Floor. All services will remain available including: Documentary Collections and handling of Letters of Credit, Issuance and processing of Letters of Guarantee.

• Important Announcement

  Official Statement Regarding Circular No. (2/RB/RBA/2026) Issued to All Kuwaiti Banks. Learn More

• Beware of Fraud

  NBK never asks for your card number, OTP, PIN, CVV or any personal information over the phone, SMS, email, WhatsApp or any similar app. Do not disclose your information to anyone. Learn More