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 04 June, 2026 

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  • Reopening of NBK Branch at Kuwait International Airport (T4)

    We are pleased to inform you that our branch at Kuwait International Airport (T4) will reopen effective Thursday, 4 June 2026. Working hours will be daily from 4 AM to 8 PM.

  • System Maintenance

    Dear Customers, A system maintenance will take place on Friday, 5 June 2026 between 4 AM & 7 AM. You may experience some difficulties when using NBK Debit Cards (will be available with a lower withdrawal limit), NBK Prepaid Cards, NBK ATM and CDM, NBK Point of Sale (POS), WAMD Service, NBK Quick Pay, NBK Mobile Banking, NBK Online Banking, Digital Wallet Registration, SMS, and Some automated features provided by NBK Call Center. If you face any difficulty using our electronic channels, please contact us via NBK Call Center or NBK WhatsApp on 1801801 or on our NBK Social Media channels. Thank you for your cooperation.

  • Closure of Kuwait International Airport (T1) Branch

    As a precautionary measure, please be informed that the Kuwait International Airport (T1) Branch is closed effective Wednesday, 3 June 2026, until further notice.

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    Please be informed that the NBK branch at the Public Institution for Social Security is closed until further notice. We will be pleased to serve our customers at the nearest available branch. All banking services remain available through the ITM service, NBK Self-Service branches, the Call Center, and all electronic channels.

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  3. Exclusive Experience From Q'go Concierge

Exclusive Experience From Q'go Concierge

About

As a premium customer, benefit from specially designed travel packages to suit your needs.

Eligible Customers

Privilege and Thahabi customers

What Do I Get?

Benefit from the following travel package services:

Travel Across Saudi Arabia With Ease

Enjoy a fully arranged land travel experience across Saudi Arabia with Q’go Concierge. From selecting your destination to arrival, every detail is carefully handled to ensure a seamless and comfortable journey.

Express Travel Experience With Q’go Concierge and Jazeera Airways

You can now enjoy a faster, more seamless journey from Kuwait to Al Qaisumah Airport, with private transfers and exclusive travel packages across selected destinations to UAE, Egypt, Turkey and Jordan.

How Do I Get It?

For all travel packages and services please contact Q'go Concierge on 1888125.

    • Applicable fees and charges are determined based on the selected Q’go Concierge travel package and service.
    • For Jazeera Airways Travel Package
      To ensure smooth and efficient booking and travel experience, the following terms and conditions shall apply to all Jazeera Airways reservations arranged through Q’go Concierge:
    • 1- General Travel Procedures:
      • The travel service shall commence from the Mishref area. Passengers are required to be present at the designated location at least four (4) hours prior to the scheduled check-in time
      • Check-in procedures and issuance of boarding passes will be conducted in the Mishref area prior to departure
    • 2- Travel Arrangements Based on Visa Requirements:
      • Passengers not requiring a KSA visa:
        • Upon issuance of the boarding pass, passengers may proceed independently as they will be allowed to use their own vehicles to either Dammam or Qaisumah Airport, in accordance with the confirmed flight itinerary
      • Passengers requiring a KSA visa:
        • Upon issuance of the boarding pass, passengers must adhere to the approved travel procedures and join the designated Jazeera transport service (bus) to Dammam or Qaisumah Airport, as per the confirmed flight arrangements
    • 3- Travel Duration:
      • The estimated travel time between Mishref and Qaisumah Airport is approximately 2 hours and 45 minutes, excluding any potential waiting time at border crossings
    • 4- Required Documentation:
      • For Kuwaiti Nationals: 
        • Original passport and Copy of Civil ID
      • For Non-Kuwaiti Nationals: 
        • Original passport and Copy of Civil ID, with a valid residency of no less than 90 days 
        • Valid work exit permit 
    • 5- Booking Information:
      • Eligible NBK Customers may book Jazeera Airways flights 24/7 by contacting the dedicated concierge line at 1888125

A Card Like No Other

Earn more points and rewards and redeem them the way you like with a card exclusively designed to suit your lifestyle.

Apply Now