As part of National Bank of Kuwait (NBK)’s responsibility towards raising customers’ awareness against fraud actions, it has recently been noticed that some fraudulent activities have been reported by customers through popular communication applications such as Viber and WhatsApp carrying a number similar to NBK Call Center 1801801. These fraudulent activities falsely state that they are issued by NBK to congratulate customers for winning fake competitions.
NBK strongly recommends that customers exercise extreme caution in respect of such scams that intend to obtain money and personal information. Also, NBK would like to confirm that we will not call or send any email or text messages to inquire about customer’s bank account details, cards, OTP and PIN number. In the event that one of our customers wins any of our known campaigns, they are invited to visit us at the bank's premises to receive their prize according to the rules and procedures legally approved. Therefore, in case you receive suspicious messages or calls, you are advised not to reply to any of them and contact NBK Call Center 1801801 immediately before taking any further action with respect to such communications or correspondence.