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Kuwait: NBK Launches "Bill Splitting" on NBK Mobile Banking App

29.11.2020

National Bank of Kuwait (NBK) is keen to provide the latest digital banking services to its customers to meet their needs and expectations through the various NBK Digital Channels, on top of which comes NBK Mobile Banking App.

NBK continues to upgrade the services provided through NBK Mobile Banking App to meet the daily needs of its customers, especially from the youth segment. In this context, the bank launched the new Bill Splitting service, which allows users to split the amount of their bills between a number of people using NBK Mobile Banking App.

The new service enables customers to send a link to a number of people up to 20 users, with the option to choose the way to receive the link, whether by SMS or email, and will be available 24/7.

The service allows receiving money from a number of NBK Customers, or customers of other local banks, in a convenient and secure way through K-Net, as real-time transfers from the bank accounts to the account of NBK Customers using NBK Mobile Banking App.

On this occasion, Hala Al Shoaibi, Head of Digital Service Quality Management, National Bank of Kuwait said: “We communicate with our customers and identify their needs and expectations, and work to meet them by launching cutting-edge digital banking services and upgrading services in NBK Mobile Banking App as part of our efforts to make their daily life easier.”

Al Shoaibi pointed out that the youth segment comes at the forefront of customer segments to which NBK pays great attention, and seeks to provide digital services and advanced payment solutions that suit they daily lifestyles and meet their needs, which are unique from other segments, in a quick and easy way. And since this segment tends to spend more time in gatherings, the new service comes as a convenient solution for sharing the costs among them in a very smooth way.

"We are constantly upgrading NBK Mobile Banking to provide advanced digital services to all our customers, in a way that enrich their banking experience and allow them to make payments, transfers and do all their banking transactions quickly and easily anytime and anywhere, without the need to visit the branch," she added.

Additionally, the bank continues to update NBK Mobile Banking App adding many services over the past period, the last of which was NBK Push Notifications through which customers can track transactions made on their accounts, whether they are in Kuwait or abroad.

NBK Mobile Banking enables customers to make their various banking transactions easily and conveniently, with key services including: money transfer (locally and internationally), NBK Quick Pay, e-Payments, adding beneficiaries, increasing monthly transfer limit, viewing account statement and paying credit card dues.

For more information about NBK Bill Splitting, please visit nbk.com.



Kuwait: NBK Launches Business Banking Plus

18.01.2021

As part of its efforts to provide all possible support to SMEs owners, National Bank of Kuwait (NBK) launched Business Banking Plus, which provides many services and solutions that help entrepreneurs grow their businesses and achieve their goals.

Business Banking Plus provides a variety of services including: dedicated experienced Business Banking relationship manager, fee discounts, Premium business concierge, preferential access for teller services, and complimentary Thahabi package to business owner, in addition to many other distinguished services provided by NBK for Business Banking Customers.

Mr. Bader Al-Mutawa, Assistant General Manager - Head of Business Banking at National Bank of Kuwait said: "Launching the new service comes as part of endeavors to provide support, advice and top-notch banking services to entrepreneurs, with whom we maintain close relationships that grow and develop as they transform their ideas into economic entities that enrich the diversity of the national economy and competition on the local and regional levels.”

SMEs entrepreneurs rely on technological solutions in which NBK excels, locally and regionally, thanks to its progress in implementing its Digital Transformation Strategy, which was reflected in providing advanced digital services and adding many improvements to existing services, basically NBK Mobile Banking," he added.

Al-Mutawa stressed that the bank strives to develop the solutions provided to entrepreneurs, in a way that contributes to enrich their banking experience and strengthen the existing partnership with them.

It is worth mentioning that during the COVID-19 pandemic, NBK was quick to take actions aimed to support SMEs and mitigate the fallout of the crisis on their business. Since the early days, it stopped charging fees on POS terminals and exempted customers from the monthly rental fees of POS terminals for 3 months. In addition, the bank did not stop communicating with entrepreneurs, despite the crisis, but rather intensified virtual meetings through different digital platforms to discuss with them integrated banking solutions available in an easy and safe way. As we gradually returned to normal life, the bank assigned 8 additional branches to serve Business Banking Customers in addition to Ahmad Al-Jaber Branch, with 5 of them tailored specifically for the benefit of our Business Banking Plus customers.

NBK Business Banking provides an array of banking products & services including: - Dedicated relationship officers, POS, Business Banking Credit Cards, electronic payroll processing, NBK Online Banking, business loans, LCs, LGs and local bill payment.

For more information about NBK Business Banking products and services, please visit nbk.com.



Kuwait: NBK Named Best Trade Finance Provider in Kuwait for 2021

17.01.2021

National Bank of Kuwait (NBK) was named “Best Trade Finance Provider in Kuwait for 2021” in the annual survey of the reputable international finance magazine Global Finance. The rankings are based on input from industry analysts, corporate executives and technology experts worldwide.

NBK was selected as one of world’s and MENA’s best trade finance providers in Global Finance’s 21st annual survey that comprised 102 countries representing eight global regions and eight regions of the US.

Global Finance stated that the criteria for choosing the winners included transaction volume, scope of global coverage, customer service, competitive pricing and innovative technologies.

It is worth mentioning that, despite the challenging circumstances posed by the coronavirus pandemic, NBK succeeded consistently, to extend trade services, giving priority to medical supplies and food items, to various customer segments, to weather the crisis caused by the pandemic.

This reputable award comes in recognition of NBK’s leadership in providing innovative banking solutions and high-quality services that meet its customers’ needs. Meanwhile, the bank has been consistently awarded higher credit ratings amongst most major banks in the region from all the big three credit rating agencies: Moody’s, Standard & Poor’s, and Fitch. The bank’s ratings are supported by its strong capitalization, prudent lending policies, disciplined risk management approach, in addition to its highly experienced and stable management team.

Global Finance, founded in 1987 and headquartered in New York, is one of the most reputable magazines specialized in finance and economics. It has a circulation of 50,000 readers in 191 countries around the world, including senior corporate and financial officers responsible for making investment and strategic decisions at multinational companies and financial institutions.

The magazine conducts various annual surveys about innovation and profitability for banks and financial institutions worldwide, based on which it selects top performers on the regional and international levels.



Kuwait: NBK Announces the Winners of NBK Mobile Banking App Draw

06.01.2021

National Bank of Kuwait (NBK) seeks to promote its customers’ reliance on the bank’s digital channels to make their transactions, and encourage them to use electronic payment solutions. In this context, the bank gives NBK Mobile Banking App users the opportunity to enter a draw and win wonderful prizes, as part of the bank’s keenness to reward its customers all year round, through a variety of campaigns, draws and prizes that are tailored to meet their needs and expectations.

NBK announced the names of the winners of smart watches: Garmin, Fitbit, and Samsung, which can be linked to NBK Credit Cards and used to make all payments, who are as follows:

  • Ahmet Salamah

  • Arwa Behbehani

  • Kawthar Mohammed

  • Hussain Ashkanani

In addition, Sarah Mustafa Sayed Ahmed Almousawi was the lucky winner of the GAC Motor car.

Participants get two chances to the draw when they sign up for NBK Mobile Banking App for the first time, and use NBK Quick Pay, or open a Term Deposit, whereas they get one chance when they use the following services in the app: transfers to local or international beneficiaries, applying for a loan or credit card, increasing credit card limit, or increasing monthly transfer limit.

On this occasion, Hala Al Shoaibi, Head of Digital Service Quality Management, National Bank of Kuwait said: “At NBK, we seek to provide the most advanced digital banking services, and increase our customers’ reliance on these channels to make all their transactions. In this regard, our strategy is seeing great success and growing interest in using our digital channels, especially NBK Mobile Banking.”

Al Shoaibi stressed that NBK is keen on rewarding customers by launching outstanding campaigns all year round, which are tailored to meet their needs and expectations; thus contributing to enrich their banking experience.

She also highlighted NBK's endeavors to promote the use of digital banking services and advanced electronic payment solutions, which the bank is continuously working to develop.

Participants in the campaign expressed their great pleasure with the advanced digital services and solutions provided on NBK Mobile Banking App that help them meet their needs and expectations in view of the rapid changes in their daily lifestyles, especially by enabling them to make all their banking transactions anywhere, 24/7.

They also emphasized their connection with the banking services provided by NBK since their childhood, when they were Zeina Account holders, as their families sought to instill in them the culture of saving at an early age, and being part of a large financial institution like NBK. As they grew up, this connection evolved into a new form, as they opened an account with their first salary, and started to use NBK Digital Channels, mainly NBK Mobile Banking App, and participate in the exceptional draws available for the bank's customers.

It is worth mentioning that over the past period, NBK added many new services and updates to the NBK Mobile Banking App, which contributed to increase customers’ satisfaction, as these updates enabled them to do all their banking quickly and easily. Among the latest services introduced in the app were Bill Splitting, and Push Notifications service that keeps customers notified of all transactions made on their accounts.



Kuwait: Registration in “TAMAKAN” training program continues

05.01.2021

The online registration for TAMAKAN” training program for fresh Kuwaiti graduates continues through https://www.creativeconfidence.co/tamakan/  until 14th of January 2021.

For the second year in a row, National Bank of Kuwait (NBK) sponsors “TAMAKAN” training program for fresh Kuwaiti graduates, as part of its strategic partnership with “Creative Confidence”.

The program will start on January 18 until 8th of April 2021. TAMAKAN is a full-time commitment program that extends for 11 weeks, 5 days a week, from 8:30pm-3:30 pm.

The program is a full-time commitment. NBK will be hosting the program and providing a real business challenge that participants will work on into the final stages of the training sessions.

Emad Ahmed Al Ablani, NBK General Manager, Group Human Resources, said: “We encourage Kuwaiti nationals who recently graduated from university and are currently unemployed, from all majors to apply”. 

“The program helps participants gain real, relevant experience and develop their skills”, Al Ablani noted. “Participants will get exposed to the latest methods and tools that helps them in designing solutions and shaping ideas in any field. After completing the program, participants can add this experience to their resume.”

As to the process of joining the program, the applicants should fill an online form needs to be and accordingly if the candidate fits the required profile, they will be contacted via email and for an interview. Following all interviews, the candidates will be notified of the results.

NBK believes in the youth of Kuwait and is very keen and committed to support youth development.  Its partnership in this program reflects the bank’s beliefs and effort in offering unique opportunities for the Kuwaiti youth.

Creative confidence is a Kuwaiti based training company that specializes in collaboration, innovation, creativity and entrepreneurship training. They will be running the program in collaboration with NBK .