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Dear Customers,
We are pleased to inform you that work has resumed at the NBK Headquarters, including all its departments and divisions, effective Sunday, 5 April 2026. All banking services are available through our local branch network, as well as our ATM network and electronic banking channels.
Closure of Some Branches
As a precautionary measure, the following NBK branches will be temporarily closed until further notice: Kuwait International Airport T4, Kuwait International Airport, and Public Institution for Social Security (PIFSS). We will be pleased to serve you at the nearest available branch. All banking services remain available through NBK Self-Service branches, the Call Center, and all electronic channels. Serving you remains our priority. May God protect Kuwait, its Amir, and its people from all harm.
Learn More
Corporate Service Center and Cash Services at NBK Headquarters
In order to better serve our clients, please note that effective Sunday, 15 March 2026, services will be provided from NBK Headquarters as follows: Corporate Service Center - Third Floor (Podium), Cash Services Department - Basement (Podium).
Trade Finance Services at NBK Headquarters
In order to better serve our clients, please note that effective Sunday 15 March 2026, all clients of the Trade Finance Department will be served from NBK Headquarters - Ground Floor. All services will remain available including: Documentary Collections and handling of Letters of Credit, Issuance and processing of Letters of Guarantee.
Important Announcement
Official Statement Regarding Circular No. (2/RB/RBA/2026) Issued to All Kuwaiti Banks.
Learn More
Beware of Fraud
NBK never asks for your card number, OTP, PIN, CVV or any personal information over the phone, SMS, email, WhatsApp or any similar app. Do not disclose your information to anyone.
Learn More
Dear Customers,
We are pleased to inform you that work has resumed at the NBK Headquarters, including all its departments and divisions, effective Sunday, 5 April 2026. All banking services are available through our local branch network, as well as our ATM network and electronic banking channels.
Closure of Some Branches
As a precautionary measure, the following NBK branches will be temporarily closed until further notice: Kuwait International Airport T4, Kuwait International Airport, and Public Institution for Social Security (PIFSS). We will be pleased to serve you at the nearest available branch. All banking services remain available through NBK Self-Service branches, the Call Center, and all electronic channels. Serving you remains our priority. May God protect Kuwait, its Amir, and its people from all harm.
Learn More
Corporate Service Center and Cash Services at NBK Headquarters
In order to better serve our clients, please note that effective Sunday, 15 March 2026, services will be provided from NBK Headquarters as follows: Corporate Service Center - Third Floor (Podium), Cash Services Department - Basement (Podium).
Trade Finance Services at NBK Headquarters
In order to better serve our clients, please note that effective Sunday 15 March 2026, all clients of the Trade Finance Department will be served from NBK Headquarters - Ground Floor. All services will remain available including: Documentary Collections and handling of Letters of Credit, Issuance and processing of Letters of Guarantee.
Important Announcement
Official Statement Regarding Circular No. (2/RB/RBA/2026) Issued to All Kuwaiti Banks.
Learn More
Beware of Fraud
NBK never asks for your card number, OTP, PIN, CVV or any personal information over the phone, SMS, email, WhatsApp or any similar app. Do not disclose your information to anyone.
Learn More
Credit Cards are cards that allow customers to buy goods/services online, pay through POSs, and withdraw cash from ATMs inside and outside Kuwait on credit (i.e. a debt on the customer to be repaid in installments).
Tips for using Credit Cards:
Never write the password on the card
In case you wish to use the banking card while traveling, request the bank charges and commissions for the card you shall use, as there are additional fees for using the cards abroad
Before traveling, make sure to notify your bank with your travel destination and duration
When using your banking card outside the country, the bank may consider the transactions processed through that card as suspicious, and may deactivate the card to protect your account. To avoid this, you should inform the bank before you travel
Avoid using unfamiliar ATMs outside Kuwait, as some machines are used in card scams
Credit cards offer multiple benefits inside Kuwait or abroad such as airport lounge, discounts, etc. Make sure you are aware of these benefits to avail yourself of them
Once returning to Kuwait, it is recommended to change the PIN Code of the used card
Prepaid cards are convenient for online shopping. However, do not load a large amount on them