Phishing refers to fraudsters attempts to “fish” for your personal details by using fake emails and claiming to be from NBK and so forth. In these emails, the customer is requested to provide their personal or financial information. Customers are led to believe the request is from NBK or a real company when in fact it is an attempt to collect customer information for the purpose of committing fraud. Once the fraudsters have collected financial information via phishing, they can abuse this information and steal funds from those accounts. They then recruit innocent individuals by placing different ads on the Internet. These recruits are known as “mules.” The bank accounts of the mules will be used to accept money transfers from fraudsters. Mules will be asked to withdraw the money from their accounts and forward it, minus their commission, to the fraudsters. The fraudsters may be able to stay anonymous but there is a trail to the phishing mules which can be followed by the authorities.
Be very careful about job offers which involve the acceptance and release of funds to a bank account in return for commission. Mules recruited by phishing fraudsters are money laundering and are likely to face criminal prosecution.
If you receive an email requesting you to re-register or re-enter sensitive details, delete it immediately and contact NBK on 1801801.
Viruses and worms
A computer virus is software that attaches itself to another program to survive and reproduce and can only run if the infected program is running. This can tie up resources such as disk space and memory, causing problems on any computer.
An email virus is the latest type of virus which is transported through email messages and usually attaches itself to all contacts on the victims email address book.
A worm is similar to a virus and infiltrates security holes on your computer. Once a security hole is found, the worm will attempt to replicate itself from computer to computer.
A Trojan is a harmful program that can infect your computer. Some Trojans will claim to clean your computer of viruses but instead introduce viruses that make your computer vulnerable to attacks by hackers.
Some tips on how to avoid Trojans:
- Never open unknown emails or attachments
- Install software from trusted sources only
- Scan your computer on a regular basis
- Use a firewall to monitor traffic to and from your computer while you are connected to the internet
- Install anti-virus software and keep it updated
- Download and install security patches for your operating system as soon as it is available
Refers to email scams from fraudsters to obtain your banking and personal information and here is how it works:
You will receive an email appearing to be from NBK or another legitimate company in or out of Kuwait. The email may claim a number of different things such as:
- There is a problem with your account
- Ask you to enter a contest to win a prize
- Ask you to subscribe to a service that will provide you with prizes and etc.
You are then asked to provide your personal and financial information by completing an online form. The form requests a variety of information such as:
- Your credit card numbers
- Your account number
- Your passport, civil ID number, etc.
Once you provide this information the fraudsters will have the necessary information on you to conduct a fraud.
Spyware and adware
Spyware is a type of software that secretly collects your personal and user information while on the Internet.
Adware is a type of spyware used to track visitors' habits and interests on the Internet. Adware can monitor the types of sites you visit, the articles read or the types banners you click on and so forth. Many times this information is sold to a third party for the purpose of marketing.
You can minimize your chances of downloading spyware onto your computer by:
- Never clicking on banners no matter how enticing they may appear
- Reading the terms and conditions when you install free programs or subscribe to services from the Internet
- Use up-to-date anti-spyware programs on a regular basis to scan your computer