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  • National Days Holiday

    Dear Customers, On the occasion of Kuwait's 59th National Day and 29th Liberation Day, National Bank of Kuwait, including all local branches, will be closed starting from Tuesday 25 February until Thursday 27 February 2020, with the exception of NBK Airport Branches and ITM Service at the Avenues & T4 Airport Branches. Duty will resume on Sunday 1 March 2020. For more details, please contact us via NBK Contact Center or NBK WhatsApp on 1801801 or on our NBK Social Media channels. NBK wishes you a happy holiday.

  • Announcement

    Invitation to Ordinary and Extra-Ordinary General Assembly meetings for National Bank of Kuwait (S.A.K.P) shareholders. Read More

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    NBK will never ask you for your account number, card number, CVV, OTP/PIN numbers over the phone, Viber, WhatsApp or any other means. Please do not disclose your personal information to anyone. Learn more

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Kuwait: More than 124 students participated in NBK’s Summer Internship Program 2019


National Bank of Kuwait (NBK) concluded its 2019 Summer Internship Program for high school and college students. More than 124 students participated in the Summer Internship Program this year. Students participated in field activities including visits to the Kuwait central Bank and other public and private institutions.

Yaqoub Al Baqer, NBK Public Relations Team Leader said that NBK views the Summer Internship Program as an extension of NBK's education outreach services. “This program is a demonstration of NBK’s long-standing social involvement and commitment towards providing Kuwait’s younger generation with appropriate opportunities to experience firsthand the banking profession,” Al Baqer added.

The 5-hour daily sessions of two-week internship featured a mixture of theoretical and practical training dedicated to providing the interns with invaluable knowledge on a variety of subjects such as; team work, creative thinking, means of self-expression and modern banking work procedure, in addition to helping interns to have greater exposure to daily banking work procedures.

NBK Summer Internship Program partners with LOYAC for the third consecutive year. This partnership aims at enhancing the Summer Internship Program with new challenges and is part of the ongoing partnership between NBK and LOYAC.  The LOYAC training sessions included an introduction to the civil society sector, highlighting Civic Engagement and how values influence behavior. 

Also NBK arranged field trips to the trainees to Kuwait Danish Dairy Company (KDD), Kuwait Flour mills and Bakeries Company, PEPSI and Kuwait Indo Trading Company “KITCO”. Representatives from these companies took the students on a tour to introduce them to the various activities as well as an exclusive visit to its factory. The students had the chance to see the different stages of food production.

NBK is proud of the outcome of the 2019 summer internship program and is looking forward to welcome the students who couldn’t register this year in NBK’s next year program.

Kuwait: NBK Enables Customers to Win Dream Trip to UEFA Champions League 2020 Finals


As part of its commitment to provide customers with exclusive experiences all-year-round, the National Bank of Kuwait launched its annual UEFA Champions League campaign in collaboration with Mastercard to enable customers to enter a draw and win a fully-covered trip to the semi-final and final matches of the UEFA Champions League 2020 in Istanbul, Turkey.

NBK customers automatically enter the prize draw when using their eligible NBK Mastercard Credit Cards. For every KWD 1 spent locally, customers receive one entry into the draw, while every KWD 1 spent at restaurants, cafes and food delivery platforms gives them two entries and every KWD 1 spent internationally gives them three entries. In addition to these entries, this year’s campaign enables customers to maximize their chances of winning a trip by receiving 100 bonus chances for correctly predicting the winning team in the UEFA Champions League matches through the dedicated page on nbk.com.

NBK Mastercard Credit Cardholders will have the chance to win one of the four trip prizes, two of them to the semi-final matches and another two to the final match.

All four winners will be announced during the draw held on April 7th, 2020. Each winner will receive an all-expense paid trip for two people. Each trip package will include business class roundtrip air tickets, semi-final or final match tickets, 5-star hotel accommodation, free transportation, in addition to a cash prize of KWD 1,000 that will be deposited in the winner’s credit card account.

Speaking of the campaign, Hesham Al Nusif, Deputy General Manager of Consumer Banking Group, National Bank of Kuwait said, “We are always committed to rewarding our customers with exceptional and exclusive prizes throughout the year, while providing them with an array of unique products and services. Our aim is to consistently enable them to enjoy a rich and advanced banking experience."

“NBK offers its customers the most exclusive rewards in Kuwait. We provide them with diversified promotions that are in line with their needs and our position as a provider of outstanding rewards campaigns," Al Nusif added.

“NBK and Mastercard continue to partner in unique campaigns that have received positive responses from customers, and launch once again this campaign to ensure our winning customers enjoy an exceptional trip, luxurious accommodation and an overall unique experience in the globally awaited UEFA Champions League,” Al Nusif concluded.  

Somu Roy, General Manager, Qatar, Kuwait and Iraq, Mastercard said, “We are proud to partner with our longstanding partner, National Bank of Kuwait, to offer cardholders in Kuwait a truly priceless experience that will bring their love for the beautiful game to life. Mastercard has been closely associated with UEFA for more than 25 years, and we are delighted to share our passion for football with NBK’s most ardent fans.”

The eligible NBK Mastercard Credit Cards for the UEFA Champions League campaign are: NBK World Elite Mastercard, World Mastercard, Miles World Mastercard, Platinum Mastercard, Laki Titanium Mastercard and Titanium Mastercard Credit Cards.

NBK Mastercard Credit Cards offer a number of privileges including the NBK Rewards Program covering more than 850 participating outlets, free access to airport lounges around the globe, free travel insurance, NBK Secure Shopping, free valet parking, local concierge service, and many other exclusive offers.

Kuwait: Traveling The World is Easier & More Enjoyable with NBK Seasonal Deals


Launching exclusive and unique offers all year long to satisfy the needs of its customers in line with their interests and preferences, the National Bank of Kuwait (NBK) introduced a new season of these exclusive offers and discounts tailored for travelers when using their eligible NBK Credit or Prepaid Cards to book for flights this year.

The new offers and discounts give NBK Customers the opportunity to travel to any destination in the world and onboard leading airlines while enjoying up to 20% discounts on tickets when paying with their eligible NBK Credit or Prepaid Cards.

Kuwait Airways

NBK Customers avail to a 10% discount when booking a flight on Kuwait Airways and on any cabin class including first, business and economy. Customers can book with their eligible NBK Credit or Prepaid Cards on the dedicated link and travel until 1st July 2020.

British Airways

NBK Customers receive up to 15% discounts when booking a flight on any cabin class on British Airways with their eligible NBK Credit, Debit or Prepaid Cards. They also receive a 10% discount on First Class flights from Kuwait to UK, Europe, USA and Canada. Reservations can be made on the dedicated link while the travel period is valid until 30th June 2021.

Emirates Airline

NBK Customers will also enjoy exclusive discounts when travelling with Emirates Airline and booking with their NBK Credit, Debit or Prepaid Cards. Customers receive a discount of 12% on Business Class and 6% on First Class when traveling on regular fares to all Emirates destinations, excluding Jeddah and Madinah. Customers can purchase tickets from the Emirates Airline dedicated link using the promo code KWNBK17. Travel period is valid until 30th October 2020.

Etihad Airways

Customers can purchase tickets on Etihad Airways on the dedicated link with their NBK Credit or Prepaid Cards to avail for a 10% discount on first, business and economy classes. Travel period is valid until 30th April 2022.

Jazeera Airways

NBK Credit and Prepaid Cardholders also avail to up to 12% discount on Business Class for flights to Cairo only and up to 15% discounts on Economy Class when travelling with Jazeera Airways. Customers can purchase tickets from the Jazeera Airways dedicated link using the promo code NBK20. Travel period is valid until 31st March 2020.

KLM – Royal Dutch Airlines

NBK Customers receive a 15% discount on Business Class and 20% on Economy Class when purchasing a ticket with KLM on the dedicated link. Customers avail to the discounts using the promo code KLM4NBKECO for Economy Class tickets, and the promo code KLM4NBKBUS for Business Class tickets. Travel period is valid until 31st December 2020.

Commenting on the exclusive discounts now available to customers, Ghadeer Al-Awadhi, Assistant General Manager of Consumer Banking Group, National Bank of Kuwait said: “We are always looking for ways to reward our customers with the most attractive and exclusive offers while ensuring we provide them with these offers on services and products that satisfy their needs. Our seasonal offers in this first quarter of the year reveal exceptional discounts reaching 20% on travel tickets onboard the world’s most popular airlines. We have no doubt that our customers will enjoy a unique travel experience with these discounts.”

Al-Awadhi added: “NBK is constantly introducing unique offers that enrich the banking experience of our customers. We promise many more offers to come, all of which will be tailored to their needs and specific lifestyle requirements as they came accustomed to receiving in 2019. We are focused on ensuring their aspirations are heard and that our offers complement them.”

Al-Awadhi highlighted that the NBK Credit and Prepaid Card offer their holders an array of privileges and exclusive promotions that enable them to enjoy a unique lifestyle at all times.

NBK offers a wide variety of banking products and services that are tailored to the lifestyle of customers. Customers can choose between NBK’s Credit Cards that are designed to meet their different needs and provide them with an array of benefits and rewards.

You can visit nbk.com to learn more about NBK Credit Cards and their features.

Kuwait: NBK sponsors Kuwait Science Club’s eighth Science and Engineering Competition


National Bank of Kuwait (NBK) sponsored Kuwait Science Club’s eighth Science and Engineering Competition for developing skills and scientific research for youth. It has 22 fields and is held under the patronage of his highness Sheikh Nasser Al Mohammad Al Ahmad Al Sabah.

NBK’s sponsorship comes in line with the Bank’s keenness on adopting and encouraging youth to innovation and scientific research, referring to the events importance in investing in Human capital.

NBK Public Relations Manager, Talal Al-Turki, said that NBK believes in the importance and value of this competition in encouraging and developing young talents. “It is important to encourage scientific research and support students’ creativity.”

Al-Turki noted that the competition goes in line with the bank’s vision and strategy towards national talents and youth. NBK believes in the importance of developing the spirit of creativity among students and youth in the science and technology fields, by encouraging them to do more research and develop themselves through competitions.

Al Turki added: “Our students need to do more researches and innovate in a competitive environment that saturates their interests”.

The competition is considered the biggest competition of its kind in Kuwait. It contains 22 participating researches and projects. It targets male and female students of high schools to practice scientific research and innovation.

Students will be presenting a scientific project in science or technology, engineering, or mathematics field, which contributes in solving one of the society’s problems through scientific research or engineering design. A competent jury will evaluate all submitted projects.

In the end, an awarding ceremony is held to honor the participants and winners. The registration of the competition continues throughout the year.

Kuwait: NBK organizes Umrah trips to its employees and their families


National Bank of Kuwait (NBK) has organized the annual Umrah trip to Al Bayt Al-Haraam for the bank’s employees and their families as part of its annual social activities, in line with the bank’s endeavor to spiritually strengthen the one family approach adopted by NBK.

“NBK has been organizing this trip for nearly 20 years as part of its initiatives and social activities that the bank strives to organize for its employees in order to enhance the spirit of family togetherness." Yacoub Al Baqer, NBK Public Relations Officer said.

Al Baqer added that employees from various departments and their families have joined this trip to perform the Umrah trip, inclusive of a visit to Medina and the Prophet's Mosque, mountain of Uhud and the burial site of Uhud battle’s martyrs, in addition to visiting the first mosque ever built in Islam, Masjid Quba, then conclude by visiting the Holy Mosque in Mecca.

He also pointed out that the organization of the Umrah trip falls within the annual programs framework that NBK develops for its employees. NBK has organized a number of beneficial religious meetings and seminars that shed light on the bright stages of Islam and Islamic Sharia.

Kuwait: NBK organizes “NBK Digital Talks” at Al Shaheed Park


National Bank of Kuwait (NBK) organizes “NBK digital Talks” at Al Shaheed Park, as part of the bank’s continuous efforts to support the social and economic development in Kuwait.

The first “NBK Digital Talk” took place last Tuesday 28th of January 2020 at the Multipurpose Hall in Shaheed Park. The speakers Abdulaziz Al-Loughani, CEO, Floward, Ali Al-Matrook, Managing Director, TONS and Nasser Al Humaidi, CEO Upayments. NBK will be arranging different digital events all the year round as part of its support to and partnership with Al Shaheed Park.  

NBK’s Public Relations Manager, Yaqoub Al Baqer, said that NBK will be organizing a number of events at Shaheed park in line with our digital strategy that aims to creating a digital community between NBK and its customers.

Al Baqer noted that as part of our annual support and partnership with Al Shaheed Park, NBK chose this year to lead the change and arrange digital Talk events.

 “Part of NBK’s commitment to sustainability and to provide our community and customers with responsible products and services, we are committed to creating digital engagement with our customers,” he added. “This improves our customer satisfaction, increases resources efficiency, helps in creating a digital community and empowering SMEs to embrace the technological developments to stay in the race.”

Al-Baqer added “NBK Digital Talks will allow our Business Banking customers to share their success stories and emphasis the role that NBK has played in their success”. These events are held in collaboration between NBK Business Banking, NBK Digital Factory and other digital departments in the bank.

It is worth mentioning that Al Shaheed Park is managed by LOYAC. The park management’s vision is to help in enhancing the cultural and civilized dimensions of the country, as well as support the development of the heritage.

Kuwait: NBK won 'Best Customer Service Bank', 'Best Social Responsibility Program' Excellence Awards


National Bank of Kuwait (NBK) was awarded with the Excellence in the Corporate Social Responsibility Programs and also received the Best Customer Service Bank Excellence Award in Kuwait by Kuwait's Public Relations Association during the conclusion ceremony of the Kuwait Public Relations and Customer Service Prize.

The event was been held at Jaber Al-Ahmad Cultural Center (JACC) under the patronage of His Highness Sheikh Sabah Al-Ahmad Al-Jaber Al-Sabah.

The awarding ceremony witnessed the attendance of the Minister of Social Affairs Ghadeer Aseeri, and Head of Kuwait’s Public Relations Association Jamal Al-Nasrullah.

"These two excellence awards represent a testimony of NBK's leading position as the largest and the most prominent financial entity in Kuwait, which was committed to launching an array of services, initiatives, and products for both customers and the whole society," stated Mohammed Al Othman, General Manager of Consumer Banking Group, NBK.

In addition, the best customer service award is recognition of NBK's keenness to exceed its customers' expectations by offering his clients highly competitive services and banking products, and through fulfilling the top-notch and most modern requirements including the mass media penetration and the introduction of digitalized services, Al Othman added.

Kuwait Public Relations and Customer Service Prize is gaining momentum due to compliance with the global standards, assessed by international experts, said Al Othman, adding that these trophies encourage companies and other institutions to maintain their leadership and pursue their development plans.

"NBK boasts its track-record of social initiatives; these prizes encourage us to proceed with our efforts to develop these initiatives and serve the society," NBK Public Relations and Communications Assistant General Manager, Manal Faisal Al Mattar, said.

Throughout the year, NBK has sponsored several useful social programs in fields of healthcare, childcare, social development, environment, sports, in addition to awareness campaigns, which boosted its leading position as the top contributor to the social responsibility programs in Kuwait and the sustainable development in light of Kuwait's development plan, Al Mattar noted.

NBK recorded a robust performance in terms of sustainability in an array of services, and initiatives in several fields including environment, healthcare, society and education.

Kuwait’s Public Relations Association dedicates this prize to shed light on the distinguished efforts and achievements of companies and organizations in the fields of public relations and customer service across all industries in both public and private sectors. The event also featured a number of workshops about the strategies of PR and customer service targeted at employees of ministries and organizations.

Kuwait: NBK “First Bank Locally, in Kuwait Launches Fitbit Pay”


National Bank of Kuwait (NBK) has today announced that Fitbit Pay™ is now available to its customers, which will enable them to make contactless payments via select Fitbit®  (NYSE:FIT) devices; thus becoming the first bank locally to offer this service.

Fitbit helps people lead healthier, more active lives by empowering them with data, inspiration and guidance to reach their goals.

NBK is committed to offering its clients easy-to-use, enhanced payment solutions, as it continues to stay at the forefront of emerging technology meant to meet customers’ ever-changing needs. Launching Fitbit Pay illustrates how the bank is taking steps to meet the growing demand for innovative ways to pay for goods and services.

Fitbit Pay will provide NBK customers with seamless and secure one-touch payments directly on their Fitbit Ionic, Fitbit Versa 2, Fitbit Versa 2 Special Edition, Fitbit Versa, Fitbit Versa Special Edition and Fitbit Charge 3 Special Edition.

Commenting on the new service launch, Mohammed Al Othman, General Manager of Consumer Banking Group, National Bank of Kuwait said: “We are committed to offering our customers the highest-quality tech options to guarantee an easy and secure payment experience.”

“Users can make faster and secure payments for their purchases anywhere that offers contactless payments by adding select credit cards to their Fitbit Wallet via the Fitbit app.” Al Othman added. 

NBK customers with the applicable Fitbit devices can now conveniently use the free Fitbit app (Android and iOS) to add up to six cards to their Fitbit Wallet. Paying for products in stores that accept contactless payments could not be more straightforward: simply press the left button on the tracker or smartwatch until the card appears on the screen, and then hold your wrist next to the payment terminal until confirmation is displayed on the watch's screen. Fitbit Pay transactions feature enhanced security measures, requiring users to create and use a PIN code to activate Fitbit Pay.

NBK provides its clients with an exceptional banking experience, aligned with its well-established position locally, and in the GCC region, as the provider of the most outstanding financial services.

The Bank constantly updates the NBK Mobile Banking App to offer a safe and secure way for customers to conduct transactions such as opening accounts, applying for loans, cards and credit card limit increase, advanced payment features like e-Payments to enable online payment for purchases and NBK Quick Pay for fast and easy transfers, managing the accounts and credit cards while travelling, checking their NBK Miles and NBK Rewards Points, activating dormant accounts, establishing standing orders, finding the nearest NBK Branch, ATM or CDM in Kuwait and abroad, requesting an account statement or new checkbook, and many more services that make using NBK Mobile Banking App the perfect companion in Kuwait and when travelling.

NBK was awarded the “Best Consumer Digital Bank” and the “Best in Mobile Banking” in Kuwait by Global Finance Magazine for 2019.

Kuwait: STC inks KWD 40 mln financing agreement with NBK


National Bank of Kuwait (NBK) and Kuwait Telecommunications Company (STC) inked a KWD 40 million worth of a long-term financing agreement.

The 10-year financing will go for implementing operating expansionary plans and settling capital expenses.

The agreement signing ceremony was attended by Maziad Al Harbi, Chief Executive Officer at STC, Salah Al Fulaij, Chief Executive Officer at NBK-Kuwait, Mohammed Al-Assaf, Chief Financial Officer at STC, and Ali Fardan, General Manager at NBK-Bahrain.

"I am conveying my thanks to NBK executive members for their endeavours to conclude the agreement, which came as a result of long-term mutual cooperation and confidence," Al Harbi indicated.

"As STC launches the new brand, the financing agreement came within its strategy of sustainable operating growth and in line with our organic expansion policy, as the financing facility will cover STC's operating and capital expenses for future business blueprints," Al Harbi added.

"We will save no efforts to provide our customers with full-fledged and better-than-expected services and offers, and enhance our digitalized products in a way that will benefit shareholders," he noted.

"NBK is the primary option for bankrolling the major transactions and ventures of private companies in Kuwait thanks to its immense balance sheet, proven trackrecord and its well-established position in the banking industry," stated Al Fulaij.

Signing the agreement underscores NBK's strong, long-term ties with STC, Al Fulaij added.

"We seek to boost our presence as a provider of high-profile banking services to the local companies, thanks to our strong ties with our customers, exceptional customer care, wide-scale operations, and our diversified top-notch product base," he noted.


Local market dominance, wide-scale international operations

NBK is Kuwait's largest financial institution with a market dominance in the commercial banking market. NBK has been consistently awarded the highest credit ratings of all banks in the region from Moody’s, Standard & Poor’s, and Fitch Ratings. NBK Group has the largest network of local and international branches, covering four continents around the world and spread across China, Geneva, London, Paris, New York, Singapore, in addition to its regional hubs in Lebanon, Jordan, Egypt, Bahrain, Saudi Arabia, Iraq, Turkey and UAE.

High-Profile Services, Proven Track-record

STC strives to introduce its corporate and retail clients with an array of outstanding products and services that meet their aspirations. It offers a distinguished client experience around the clock in fields of telecommunications, entertainment, digital services and data transfer.

STC lured private sector investments and managed to re-position the telecommunications industry as one of the most vital sectors in the global technology market. It provided the best wireless coverage in Kuwait, in addition to upgrading the local technological infrastructure.

STC has been revamping Kuwait's telecommunications market since 2008, including call tariffs. In 2016, STC became a member of the International Telecommunications Union (ITU). In 2018, the telecom operator became the first operator to offer the 5G services across several locations in Kuwait via the most-advanced network.

Kuwait: NBK sponsors “TAMAKAN” training program for fresh Kuwaiti university graduates


National Bank of Kuwait (NBK) sponsors “TAMAKAN” training program for fresh Kuwaiti graduates, as part of the strategic partnership with “Creative Confidence”.

The program is an innovative training experience especially tailored for fresh Kuwaiti university graduates. It aims to support young Kuwaiti graduates to develop their skills, expand their capabilities and grow their knowledge in a way that will make them compelling candidates for employment.

NBK will be hosting the program and providing a real business challenge that participants will work on into the final stages of the training sessions. The program will start on the 10 February until 20 April 2020. TAMAKAN is a full-time commitment for 10 weeks, 5 days a week, from 8:30pm-3:30 pm.

NBK Public Relations and Communications Assistant General Manager, Manal Faisal Al Mattar, said, “NBK’s sponsorship and participation in the program comes as a part of its strategic partnership with Creative Confidence. NBK is dedicated towards supporting talented young graduates and empowering Kuwaitis”

 “TAMAKAN” is one of these initiatives that help invest and support young youths. NBK is looking forward to the outcome of the program and to seeing the participants moving into key leadership roles in their near future,” she added.

“NBK believes that investing in human resources is investing in our future. TAMAKAN program goes along with NBK’s initiatives to invest in Kuwaiti youth and support their aspirations,” Al Mattar noted.

In her turn, the Founder and Managing Director of Creative Confidence, Sumayah Mohamad Aljasem expressed her sincere thanks to NBK for sponsoring TAMAKAN. “ we are proud of this strategic sponsorship that results in supporting and investing in the Kuwaiti youths”

Al Jasem added that graduates will gain real, relevant experience and develop their skills without the commitment of a job. They will get exposed to the latest methods and tools that will help them in designing solutions and shaping ideas in any field.

TAMAKAN Program offers recent graduates a unique development opportunity before starting their first job. TAMAKAN is organized by Creative confidence in collaboration with NBK. Creative Confidence is a Kuwaiti based consulting and training company that specializes in creativity, innovation and collaboration training.

Kuwait: NBK Participates in the Sixth Edition of the “Innovation Challenge”


National Bank of Kuwait (NBK) announced that it will be participating in the sixth edition of the Innovation Challenge Program organized by Kuwait Foundation for the Advancement of Sciences (KFAS) in collaboration with the Wharton University of Pennsylvania.

A ceremony was held to welcome the new program participants with the attendance of  Mr. Salah Al-Fulaij, CEO - NBK Kuwait and Mr. Emad Ahmed Al Ablani, General Manager, Group Human Resources at NBK.

The four-months program aims to develop innovative human capabilities in the private sector and foster a culture of creativity and knowledge growth to transform Kuwait's economy into a knowledge-based economy.

The program covers numerous topics and activities including the successful implementation of innovative initiatives, business model innovation, innovative delivery models and innovation tournament workshop. Moreover, participants will visit Silicon Valley companies in San Francisco, USA.

The Innovation Challenge program, launched by KFAS for the first time in 2015, is one of the most prominent executive training programs held annually, bringing together  a small group of selected companies to collaborate with prestigious business schools as they seek to develop new initiatives and projects that foster a culture of innovation within each company. Following the competitive application process, participants spend four months learning and training, as they explore innovative ways to make positive changes and add great value to their customer experiences.
NBK always strives to develop its human capital and enrich their experiences as they are the main pillar for the bank’s excellence and leadership. This is accomplished through constantly providing the world’s best specialized training programs that meet the highest industry international standards in order to encourage professional development and successfully position our workforce to take charge as future leaders.

Kuwait: NBK reports 2019 net profit of KD 401.3 million, increasing 8.2% Y-o-Y


National Bank of Kuwait (“NBK”, the “Bank” or the “Group”), today announced its financial results for the year ended 31 December 2019. The Group delivered strong annual performance with net profit of KD 401.3 million (USD 1.3 billion) compared with KD 370.7 million (USD 1.2 billion) in 2018, increasing by 8.2% year-on-year.

Total assets in 2019 stood at KD 29.3 billion (USD 96.6 billion), increasing by 6.7%, with customer deposits increasing by 10.7% to reach KD 15.9 billion (USD 52.6 billion) and customer loans and advances growing by 6.8% to KD 16.6 billion (USD 54.6 billion). NBK’s Board of Directors has proposed the distribution of a cash dividend of 35 fils per share, representing 56.4% of net profit, in addition to 5% bonus shares.

The proposed dividend is subject to shareholders’ approval at the Annual General Meeting. Earnings per share (EPS) stood at 60 fils, as compared to 55 fils in 2018, and equity attributable to shareholders increased by 8.8% to KD 3.21 billion (USD 10.6 billion).

Nasser Musaed Abdulla Al-Sayer, NBK Group Chairman, commented: “2019 was another strong year as we delivered healthy profitability while maintaining a robust balance sheet – demonstrating the quality and diversity of both our operations and earnings.

The Bank remains firmly committed to New Kuwait 2035 and is taking confident steps towards supporting its delivery. These financial results are driven by the execution of our strategy for growth and innovation, while contributing to the country’s socioeconomic development.

A highlight of the year was the heavy oversubscription of our USD 750 million perpetual tier-1 capital securities issuance, which was well-received by global fixed income investors and reflects solid investor confidence in NBK.”

Net operating income grew by 1.4% to KD 895.5 million (USD 3.0 billion), while non-interest income increased by 7.0% to KD 206.3 million (USD 680.7 million). Our international operations continued to play an important role in mitigating Group-level risk and diversifying income from across geographies. The total bottom line contribution of international operations accounted for 28% of the Group’s net profit in 2019.

Isam J. Al-Sager, NBK’s Group Chief Executive Officer, said: “Despite operating conditions remaining below expectations, with a volatile oil prices environment, NBK recorded another set of strong results, as the breadth of its operations and the scale of its international footprint mitigated risks and ensured consistent profitability.

Non-oil GDP growth in Kuwait is projected to reach 2.5% in 2020, and the pipeline of scheduled project awards is healthy. There is a broad expectation that the year will bring positive operating conditions, as the government continues to stimulate economic activity and the appetite for credit improves.

 NBK is deeply committed to its digitalization strategy, in an effort to develop an established foothold in its regional markets. In 2019 we were proud to launch our in-house Digital Factory, which is playing a vital role in driving the progress of our digital roadmap. This will soon become a unique competitive advantage in the region.”

NBK’s asset quality metrics remained strong with the ratio of non-performing loans to gross loans at 1.10%, compared with 1.38% in 2018, and an NPL coverage ratio of 272.2%, compared with 228.1% in 2018. The Bank maintained healthy levels of capitalization, with a capital adequacy ratio of 17.8% at year-end, compared with 17.2% in 2018. This level of capitalization is aligned with the Group’s risk appetite and in excess of the Central Bank of Kuwait’s requirements.

Al-Sager concluded: “NBK’s strategy for 2020 will not deviate from its current trajectory. The Group will continue to increase the diversity of its income across geographies and segments, with the primary objective of achieving superior returns and offering exceptional service to customers.”

In 2019, NBK was recognized by Global Finance and The Banker as the Best Bank in Kuwait, as well as ranking in the World’s 50 Safest Banks list by Global Finance for the 14th consecutive time. The awards are evidence of NBK’s strong financial position, market leadership and of its ability to meet the ever-changing needs of its customers.

Kuwait: Kuwait Institute of Banking Studies Honors 20 Employees at NBK


Kuwait Institute of Banking Studies (KIBS) has graduated 20 employees at the National Bank of Kuwait, who took part in the training programs organized by the institute for those working at the banking institutions.

The Professional Certificate Programs for 2018-2019 are accredited by the London Institute of Banking and Finance, one of the world's most prestigious institutions in the field of vocational education related to banking and financial services.

The certification ceremony was held at the Kuwait Foundation for the Advancement of Sciences (KFAS), at the Kuwait Chamber of Commerce and Industry, and under the patronage of His Excellency the Governor of Central Bank of Kuwait, Dr. Mohammed Y. Al-Hashel. The ceremony was also attended by Mr. Isam J. Al-Sager, Group Chief Executive Officer. Director General of the Institute of Banking Studies,  Dr. Yacoub Al-Rifai. Mr. Emad Al-Ablani, General Manager, Human Resources Group and Mr. Mohamed Al-Othman, Head, Consumer Banking Group, Mohammed Al Kharafi, General Manager- Operations Group at NBK.

The certificates which the trainees received included, Certified Bank Branch Manager (CBBM), Strategic Management Performance System Certificate (SMPS), Certified Manager (CM), Certified Bank Branch Operations Manager (CBBOM), and Risk Management Certificate (RMC).

"The bank's strategy encourages the employees to proceed with their studies and continue to develop their skills and knowledge. The bank has set scientific certificates and training courses, which the employees receive, among other criteria required to build career, attain promotion, and receive incentives," stated Emad Al-Ablani, General Manager – Group Human Resources at NBK.

“As a prominent financial institution, NBK is committed to help employees earn professional certificates and continuously improve their professional skills. These certificates are considered among the most internationally-applied learning tools, which help boost the professional capabilities of those working in the banking industry, in line with the global developments in the field," he added.

Kuwait: NBK Academy Welcomes the 23rd Batch of Fresh Graduates


National Bank of Kuwait (NBK) recently welcomed to its annual “NBK Academy” program the 23rd batch and the first in 2020 of fresh Kuwaiti graduates who have successfully met the acceptance criteria specifically designed for this intensive program.

The NBK Academy Program, launched 12 years ago, has been supporting NBK’s strategy to employ, train and develop the professional skills of newly graduated Kuwaiti talents, in addition to attracting them to work in the financial services industry.
The fresh group of trainees was welcomed by Mr. Emad Al-Ablani, Head, Group Human Resources and Mr. Mohamed Al-Othman, Head, Consumer Banking Group, in addition to several officials from talent management and training and development divisions.

The program that will be delivered to 20 participants, extends over a period of 4 months and covers various aspects of banking operations including: banking principles, risk management, financial accounting, marketing, negotiation, consumer and commercial lending.

It is worth noting that the program’s content is subject to constant revision and update in order to keep pace with the latest research and studies in the global banking sector. New and innovative elements were recently added to the program, including design thinking and banking simulation as well as creativity and innovation in the banking environment.

NBK Academy reflects NBK’s vision to support sustainable human capital development as one of its top strategic priorities and a shared responsibility between the various governmental institutions and the private sector.

NBK Academy was inaugurated in 2008 with the aim to pave the way for newly Kuwaiti graduates to join the banking sector. The Academy provides graduates with the best training programs developed in cooperation with leading international institutions and universities to meet the demands of the labor market.  

Kuwait: NBK and LOYAC arrange a cultural trip to Cambodia


National Bank of Kuwait (NBK) and LOYAC concluded their cultural trip to Cambodia. The trip goes with NBK’s support to LOYAC’s annual activities and events including the trips.

 A group of volunteers from different backgrounds ages between 14 and 18 participated in this trip which was designed to build the leadership skills in their personality. This 8 days trip included a group of social initiatives, interacting with different cultures, volunteering and donating. During this trip, Participants were introduced to the Cambodians’ different cultures and learn their daily life routine.

This support reflects NBK’s commitment to its Corporate Social Responsibility as well as the vital role it plays in supporting students, youths and self-building initiatives in Kuwait.

“Cambodia is truly an inspiring cross-cultural learning experience that added profound value to the young people involved”, said Asmaa Bin Hussain, NBK Public Relations Officer. “This is the first-time we go with Loyacers to Cambodia. We were happy to join Loyacers in lots of inspiring cultural trips around Asia and Africa.  In Cambodia , we visited Phnom Penh, Kampong Cham and Siem Reap. We hung out with the youth, contributed to the community and explored the treasures of its cities”.

  “NBK always strives to empower Kuwaiti youth to realize their potentials, build their personalities and motivates their ambition. This trip with LOYAC comes in line with our strategy to invest in youth and develop their capabilities,” Bin Hussain added.

Throughout the program, Loyacers and Cambodian youth were engaged in stimulating discussions about various aspects of each society to gain a deeper understanding of what makes our cultures unique and beautiful.  In addition, the trip included historic tours and urban adventures exploring the bazaars, and landmark.

LOYAC is a nonprofit organization that runs several programs for the youth to develop their professional skills, enhance their personal growth and help them find their sense of purpose by extending themselves to others.

Kuwait: NBK Group Human Resources discusses means to boost strategic partnership with KOC


A staff mission from the Group Human Resources at the National Bank of Kuwait (NBK) has made a visit to the Kuwait Oil Co. (KOC) to discuss means to boost strategic partnership between both parties especially in field of development.

During the visit, NBK’s staff mission discussed the Group Human Resources’ business model, in addition to the bank’s development tools, best methods to enhance positive behavior as well as employees’ incentive plan. The mission also touched upon methods to bolster the teamwork, productivity, comprehensive quality system in addition to the best digital solutions.

Then, the staff mission comprising Anwar AlSabti, Team Leader – Personnel Services; Haneen Al-Mansour, Senior MIS Officer - Group Human Resources; Sarah Al-Rayes, Employee Relations Officer and Faisal Dashti, Manager in Foreign Corporate, Oil and Trade Finance Group, has paid a visit to KOC Ahmed Al Jaber Oil & Gas Exhibition. This exhibition represents a prominent cultural icon that helps the documentation of the oil history in Kuwait, in addition to the latter’s role in the petroleum industry.

NBK continues to play a key role for the oil sector companies, given its strong commitment to KPC and its affiliated units, together with its prominent role in developing the human capital in the state-owned entities, thanks to being the strategic partner to public sector.


The NBK is also keen on developing the human capital especially in the state-owned entities in line with its social responsibility framework. The NBK’s annual initiatives underline its profound strategy aimed at investing in the human resources, and further echo its primary role in the community service for decades.  NBK’s programs continue to reflect the leadership role it has undertaken for decades in the local sector.

Last year, the bank’s Human Resources completed the second phase of the training program held for employees of the Kuwait Petroleum Corporation (KPC) and its subsidiaries. The program was aimed at developing the technical skills of KPC employees and covered several business divisions including treasury, finance and accounting.

Kuwait: NBK Reveals Winner of the KD 250,000 Prize in Al Jawhara’s Quarterly Draw


National Bank of Kuwait announced the winner of the KD 250,000 prize in Al Jawhara Account’s Quarterly draw for the month of December 2019. The winner, Amnah Abdullateef Mohammad Abduljader, was announced live on FM 88.8 Kuwait Pulse, in the presence of a representative from the Ministry of Commerce and Industry as well as representatives from NBK. Al Jawhara monthly and quarterly draws are supervised and audited by Deloitte.

Al Jawhara Account customers are automatically entered in Al Jawhara’s weekly, monthly and quarterly draws, giving them the chance to win KD 5,000 weekly, KD125,000 monthly and the grand prize of KD 250,000 quarterly. Every KD 50 deposited in the Al Jawhara Account gives customers one entry into the draw. The minimum opening amount for the account is KD 400 while the maximum amount that can be held is KD 500,000. Customers’ chances of entering the draws double for every KD 50 when no debits are done for a given period of time.

“We seek to reward our customers, especially Al Jawhara Account clients, with a diversified package of prizes throughout the year, in line with their interests. We also provide them with the safest and the most innovative banking services,” stated Bader AlJanah, Consumer Banking Group at National Bank of Kuwait, while commenting on the quarterly draw.

“We are committed to develop the money-saving culture among the different categories of the retail clients, which will reflect positively on our products and services. Al Jawhara Account is one of the key tools that boost the money-saving culture,” AlJanah added.

In addition to the draws, Al Jawhara Account gives customers access to many features and benefits which include a free NBK Visa Debit Card that can be used anywhere around the word,

Since 2012, NBK has rewarded loyal customers with prizes worth a total of up to KD 2,200,000 annually through its weekly, monthly and quarterly Al Jawhara draws.

In addition to its attractive and most innovative and safe products and services, NBK is committed to providing customers with ongoing offers and rewards in line with the needs and lifestyles of its customers.