Kuwait: NBK Celebrates Outstanding Employees of 2018 During Elite Awards Annual Ceremony14.03.2019
National Bank of Kuwait held its annual Elite Awards ceremony honoring outstanding employees in the Consumer Banking Group (CBG) in recognition for their efforts during 2018. The ceremony was held at Arraya Ballroom- Courtyard Marriott hotel and attended by leaders of the Bank, Mr. Isam Jassim Al-Sager, NBK Group Chief Executive Officer, Ms. Shaikha Al Bahar, NBK Deputy Group CEO, Mr. Salah Al-Fulaij, NBK Chief Executive Officer-Kuwait, Mr. Sulaiman Al-Marzouk, Deputy Chief Executive Officer-Kuwait, Mr. Mohammed Al Othman, General Manager of Consumer Banking Group, Mr. Emad Al-Ablani, Group General Manager-Human Resources, and Ms. Hanadi Khazal, Chief Marketing Officer, National Bank of Kuwait.
The ceremony recognized the efforts and achievements of CBG employees for 2018, and included entertaining segments.
Speaking of the annual ceremony, Mr. Mohammed Al Othman, General Manager of Consumer Banking Group, said, “The Elite Awards ceremony is one of the significant events organized by NBK annually to honor our employees for their exceptional efforts and performance during the year.
“NBK’s employees are an example of efficiency and progress, and we are committed to investing in their capabilities and careers, which in turn supports our leadership position and the quality services and products we offer to our customers.”
During the ceremony, Al Othman congratulated the employees on their excellent achievements which reflected on the new services and products launched by NBK during the year, notably on NBK Online Banking and NBK Mobile Banking App, providing customers with a faster and more convenient services while maintaining the highest standards of quality and security, as well as always exceeding customers’ expectations.
On her part, Ms. Hanadi Khazal, Chief Marketing Officer, National Bank of Kuwait, said, “We are committed to this annual event to honor those who have played a crucial role in providing the best customer service. We focus on attracting talented professionals and helping them grow opportunities that express their promising potential.”
Khazal pointed out that the positive work environment at NBK and the culture of motivation encourage employees to give their best service. The results were clear with the launch of many services and campaigns during the past year, which have all gained the satisfaction of customers.
Khazal congratulated employees who were honored and stressed that the talents working at NBK helped in launching leading products, and affirmed that the bank will launch unique campaigns and services this year that will continue to meet the needs of every banking segment.
Mr. Hisham Al-Nusf, Assistant General Manager of Consumer Banking Group, added: "NBK employees look forward to this event every year as a reward to their performance and stimulator towards excellency, this will help in maintaining NBK's leadership position in the banking sector in Kuwait.”
NBK's Consumer Banking Group launched and updated many services and products during 2018, including 14 new services and updates on the NBK Mobile Banking App such as the NBK Swift Tracking which allows customers to track their money transfers conveniently anytime, anywhere, and the e-Payments Service to make electronic payments for purchases at a large number of local and international companies such as telecoms, retail facilities, entertainment and more.
NBK also launched the NBK Quick Pay, providing customers with an easy way to receive or transfer amounts from and to friends, or make payments for bills immediately even on weekends or public holidays. And for the first time in Kuwait, NBK enabled its customers to activate their dormant accounts instantly and at their convenience. This is done by logging in to the NBK Mobile Banking App and selecting the “Dormant Account Activation” feature under “Self Services”.
Customers can also update their phone number or email address through the NBK Mobile Banking App saving the trip to the branch.
The NBK Mobile Banking App is a safe method to manage accounts. Customers can conveniently open a new account, view transactions made on accounts and credit cards, check their NBK Miles Points and NBK Rewards Program Points, pay outstanding credit cards receivables, pay bills online, find the nearest branch, ATM or CDM in Kuwait, as well as submit an account statement request, checkbook and other requests.
Always innovating for its customers, NBK also ensured it stays in touch with customers through live Video Chat with service agents, while also launching the NBK SelfiePay through which customers can authenticate their online transactions by a simple face or fingerprint recognition.
In addition to these services, NBK has made new enhancements to ATMs and CDMs for customers to enjoy cardless withdrawals using Civil ID or mobile phone number, and use the NBK Tap & Pay debit card or any NFC-enabled debit card to withdraw or deposit money with only a tap and without inserting their card in the machine.
The bank was also the first to launch the NBK Direct Remit using RippleNet’s Blockchain technology, to deliver fast cross-border transfers to customers. NBK's direct transfer service is completed in record time and is available to all customers 24 hours a day, 7 days a week.
Kuwait: NBK grants Ali and Malik’s wish to become Fire Fighters17.03.2019
National Bank of Kuwait (NBK) continues its “I Dream to Be” initiative, a first-of-a-kind initiative that aims at granting wishes for children with cancer, giving them the chance to live their dreams.
Ali Moath and Malik Houshani who are undergoing treatment at NBK Hospital, have always wished to live the experience as being fire fighters. NBK helped in making their dream come true in collaboration with Kuwait Fire Service Directorate to teach them the basics of emergency and the kind of equipment used to deal with mishaps.
NBK arranged a visit for Ali and Malik to the Fire Service Directorate who provided the children with a two-hour training and tour in the fire station facilities, in addition to a live demonstration to assist citizens.
“Ali and Malik’s dream to become fire fighters is yet another wish granted through NBK’s “I dream to be” initiative. We are proud to be a part of the children’s dreams and expand our support to them as much as possible,” said Joanne Al Abdul Jaleel, NBK Public Relations Officer.
She added: “This initiative is a great way to spread joy and show that there’s always a positive side to a difficult situation. We ask children what they want to be and try to fulfill that for them.”
NBK gives top priority to children through its commitment to its corporate social responsibility. NBK works closely with the Kuwait Association for the Care of Children in Hospitals (KACCH), Bayt Abdullah for the Care of Children in Hospice (BACCH) and several other special needs organizations to maximize its reach to all the children in numerous hospitals and schools.
NBK has been at the forefront of supporting Kuwait’s community through a range of initiatives towards education, health, sports and social responsibilities. The establishment of NBK’s Children Hospital for Oncology and Hematology at Al Sabah Medical Area stands as one of many ongoing corporate social initiatives towards health and children. “I dream to be” aims at focusing and supporting NBK’s efforts towards children and addressing their needs as much as possible.
Kuwait: NBK’s Yalla Watani Welcomes New Batch of Trainees for the Year 201915.03.2019
The National Bank of Kuwait (NBK) welcomed the newly recruited employees in the "Yalla Watani" programs for the year 2019, training them to work in the Bank’s branches and call center.
The program trained 33 participants and provided them with a complete overview of the functions and practices of the branches and call center , ensuring that they adapt to the workplace environment.
The training programs covered various aspects of the banking field, including banking principles, credit cards, loans & accounts, anti-money laundering, insurance, fraud risks, in addition to the methods of evaluating the Bank’s systems and branches.
“Yalla Watani” also focused on self-development in order to enhance the productivity and performance of the trainees. The program promoted self-confidence and self-esteem, by training them to build outstanding performance, to adapt to change and innovation, yo implement effective communication, and to promotes positive behavior and teamwork.
The new batch of trainees were welcomed to the program by a number of the Bank's leaders, Mr. Emad Al-Ablani General Manager of Group Human Resources and Mr. Mohammed Al Othman, General Manager of the Consumer Banking Group.
Speaking of the program, Mr. Emad Al-Ablani General Manager of Group Human Resources, said, “Yalla Watani was specifically designed to train newly recruited employees with the professional skills they need in order to adapt faster to the Bank’s work requirements.”
Al-Ablani highlighted that NBK’s strategy is to attract young Kuwaiti talents and develop their skills to prepare them to become future leaders.
He added: “NBK organizes training programs that aim to develop and improve our employees’ skills to set them on the path to achieve their professional objectives, and positively contribute to the Bank’s overall goals.
Yalla Watani is one of NBK’s ongoing training programs focusing on young talents. The program is developed in line with the needs of the work market, providing training opportunities to newly graduates who have successfully passed NBK’s entry test.
Kuwait: NBK organizes its annual carnival at Bayt Abdullah11.03.2019
National Bank of Kuwait (NBK) organized its annual carnival at the Children's Hospice Project Bayt Abdullah.
NBK takes great pride in celebrating with children at Bayt Abdullah. NBK has always considered supporting the children as an essential part of its social and philanthropic outreach.
NBK is proud of its support and cooperation with bayt Abdallah. This project does not only look after children with terminal conditions, it goes deep in to recognizing how to manage their pain rather than sedate it.
Children enjoyed many fun activities in the carnival that was titled “Safari Festival”. Many fun games and challenges occurred.
Since its establishment, NBK has been at the forefront of supporting Kuwait’s community through a range of education, health, sports and social initiatives. NBK’s Children Hospital at Al Sabah Medical Area stands as one of many NBK initiatives for children.
Also, NBK expanded the hospital capacity by building the first of its kind in Kuwait, the independent marrow transplant center at NBK’s Children Hospital, in order to treat children with cancer and blood diseases.
Bayt Abdullah Children’s Hospice was designed to accommodate the needs of children with life-limiting and life-threatening conditions and their families, in Kuwait.
The hospice is part of a continuum of care that offers children and their families the maximum freedom of choice without compromising the quality of that care, whether at home in hospital or within the hospice itself.
Kuwait: NBK’s AGM was held yesterday with a 79.97% quorum and approved all BOD’s proposals10.03.2019
NBK’s Chairman Mr. Nasser Al-Sayer affirmed that “NBK Group has achieved strong performance across all business segments in 2018. Such strong results reflect the success of the bank’s strategy aimed to expand its international operations and increase their contribution to the Group's profits, in line with NBK’s keenness to affirm its leadership in the local market”.
This was part of Al-Sayer’s message at NBK’s Ordinary (AGM) and Extraordinary (EGM) General Assembly meeting for 2018 that was held today (Saturday. 9 March 2019), at which there was a quorum of 79.97 %. The AGM and EGM approved the Board of Directors’ recommendation to distribute 35% cash dividend to shareholders (equivalent to 35 fils per share) and the distribution of 5% bonus shares (5 shares for every 100 shares owned).
Al-Sayer added that NBK continued its strong financial performance in 2018, achieving a record annual net profit of KD 371 million compared to KD 322 million in 2017, a growth of 15% y-o-y.
Al-Sayer said that NBK has made significant progress in its pursuit of the diversification strategy. He added that the strategy is not limited to the Bank's products and services but extends to expanding its operations in all the markets it operates as its continuously seeks more opportunities, in addition to committing to digital transformation, which will enable the Group to continue its growth in the future.
Al-Sayer also assured the role that NBK plays in supporting economic growth and the agenda of ‘New Kuwait 2035’, stating that NBK is the no.1 bank for financing public and private projects, a status that it intends to maintain.
As global oil prices improved in the first half of last year, it gave a major boost to GCC sovereign balance sheets – with improved fiscal positions, although these were somewhat dented by bearish market conditions later in the year. He confirmed the strength of the Kuwaiti economy despite fluctuations in oil prices and this is borne out by the strong sovereign credit ratings that it has maintained, adding that further reforms are still required to boost longer-term growth potential.
NBK’s Group CEO Mr. Isam Al-Sager said that “NBK continued its strong performance during 2018 achieving record net profits. The solid results reflect the Bank’s solid financial performance and the soundness of its risk-mitigation strategy through diversifying its sources of income and expanding into new geographies, while maintaining competitive advantage in the local market by providing conventional and Islamic banking services through our subsidiary Boubyan Bank”.
He highlighted that NBK maintained a conservative approach to risk mitigation, reflected in the confirmation of strong long-term credit ratings. The Bank’s robust asset quality metrics held steady, with the NPL/gross loans ratio at 1.38% and an NPL coverage ratio of 228.1%. The Group maintained a high level of capitalization, with a capital adequacy ratio of 17.2% as of the end of 2018, comfortably in excess of the Central Bank of Kuwait’s requirement.
He highlighted the growth of NBK’s balance sheet in 2018, with total assets increasing by 5.4% to reach KD 27.4 billion, whereas shareholders’ equity was up by 3.3% y-o-y, as it stood at KD 2.95 billion. Customer loans and advances increased by 6.9% to KD 15.5 billion, while customer deposits increased by 4.4% to reach KD 14.4 billion.
Al-Sager added: “NBK managed to maintain high profitability as it constituted 38% of the aggregate profits reported by the banking sector in Kuwait, which is a testament to the strength of our leading position in the local market”.
Al-Sager stressed that NBK's has a leading and prominent position in the Kuwaiti market based on solid fundamentals reflected by the strength of all financial indicators and large balance sheet.
Al-Sager mentioned that a core component of the diversification theme in 2018 was the considerable effort made by the Bank towards its digital transformation. The programme is cross-segment and cross-geography, impacting internal processes and systems as well as the experience and opportunities of our customers. He highlighted that the successful efforts in that regard positioned the bank for the next generation in digital banking services.
He also pointed out to NBK’s Key role in supporting Kuwait’s economic growth as it is the no.1 bank for financing mega public projects, besides that, the Bank’s strategy is aligned with the objectives outlined in the government’s development plan ‘New Kuwait 2035’.
Al-Sager concluded: “Our primary objective is to deliver superior returns to shareholders, which we will achieve by defending our leadership of core businesses, maintaining our dominant share of the domestic Kuwaiti market, achieving growth in target segments and exploiting our international presence”.
The Bank of the Future
Commenting on NBK’s solid performance throughout 2018, NBK’s Deputy GCEO Ms. Shaikha Al Bahar said: “What we achieved in 2018 makes it a special year across the board. We successfully managed to develop a road map to attain our strategic objective to be the bank of the future, thus maintain our leadership both locally and internationally. That was made possible through the successful implementation of our digital transformation strategy, which in turn, reflected throughout all our activities and services, in addition to exponentially growing our international operations across all markets we operate in”.
These successes were clearly reflected in the Group's performance in 2018 with operating profit growing by 8.9% to KD 606.9 million, noting that the increase in profit was driven by growth in financing activities, growth in income from fees and commissions, and the effective cost management policies resulted in a cost-to-income ratio of 31.3%.
Expanded Global Footprint
Al-Bahar reflected on the expansion of NBK Group’s international banking operations in 2018, as it accounted for 30.4% of the Group’s net profit, increasing from a contribution of 29.4% in 2017. She highlighted the importance of NBK’s international operations, stressing that: “The growth of international operations is a key factor in maintaining NBK's leadership. International operations are not limited only to geographic expansion but also increase the Bank's ability to provide a wider range of unique services that sets us apart from our competitors”.
“Our focus on expanding NBK’s international operation in 2018 was mainly focused on the Egyptian market which constitutes about one third of our international banking group’s profits, as we provided a wider range of unique services that differentiate the Bank from other competitors. This year in Egypt, a strong emphasis was placed on building the quality and reach of the Consumer Banking business, to diversify in terms of both income and operations”, Al-Bahar added.
She pointed out that NBK managed to affirm its position, as it injected more investments through increasing its branches in the Kingdom, and the launch of Al Watani Wealth Management business, as it managed to finalize hiring staff and started to attract assets under management. This is a huge milestone which supports NBK Capital in its broader objective to become the Group’s investment product design platform, product manager and asset manager for clients in Kuwait and the region.
As for the Bank’s operations in Europe, Al-Bahar pointed out that NBK’s Paris office was converted into a full subsidiary as a conservative and long-term positioning no-matter how Brexit ends up.
Speaking on the Group’s investment in technology and innovation, Al-Bahar confirmed that NBK has made considerable strides in 2018, in line with NBK’s ongoing efforts to implement its comprehensive digital transformation strategy which covers all the activities and markets it operates in, as well as internal work systems and operations. This is an important driver for the growth of our digital offering, and an essential step towards maximizing coverage and improving the banking experience.
“The most important achievement of 2018 was the completion of NBK’s Digital Roadmap, which is focused on building a “digital mindset” for the Bank, to support our effort towards offering our customers the most innovative products and services.” Al-Bahar stated.
Al-Bahar mentioned that the digital transformation strategy aims at developing mobile and internet banking services. New features launched in 2018 included upgraded mobile banking, video chat through mobile and online banking, selfie-pay and a host of ATM enhancements.
Meanwhile, NBK-Kuwait CEO, Mr. Salah Al Fulaij said: “NBK had a great performance in 2018 despite challenging business environment in the local and regional markets, in addition to the oil market volatility throughout the year”.
Al-Fulaij affirmed that NBK continued to consolidate its leadership through its participation in the largest financing deals across various key sectors in Kuwait. The priority was to confirm the bank's leadership in the local market, as we managed to have 25% of the market.
Al-Fulaij highlighted the key transaction that NBK participated in which included participation in a KD 390 million term loan for KIPIC, of which NBK accounted for 35%, i.e. KD 140 million. NBK also provided a USD 500 million credit facility in the international commercial finance tranche of Duqm Refinery in Oman, in which NBK also acted as the credit facility agent for the USD 1.43 billion international trade financing segment provided to the refinery.
He pointed out that the above mentioned mega deals were alongside a series of other smaller deals for the KPC group of companies, with whom the Bank has a close relationship, as the ‘house bank’ for KPC and its subsidiaries.
“The Group’s main objectives are to act as the primary banker for leading local companies and to remain the bank of choice for foreign companies, continuing to serve at least 75% of them locally. It also aims to maintain a Trade Finance market share of over 30%. In achieving the above, we continue to offer a wide range of services, expanding our coverage and broadening the range of products we offer”, Al-Fulaij said.
Al-Fulaij confirmed that NBK has been at the forefront of promoting digital transformation, stating that in recognition of its leadership in digital banking products, Global Finance presented three awards to NBK, including Best in Mobile Banking (Consumer, Kuwait), Best Consumer Digital Bank (Kuwait) and Best Mobile Banking App (Consumer, Kuwait).
That prominent position was a result of introducing new services and unique enhancements in 2018 in NBK Mobile banking offerings such as an easy registration process, e-payment services for various services in the education, telecom, entertainment sectors.
Al-Fulaij pointed out that the excellence of the services provided by the bank is supported by the key role played by our human capital. Currently, NBK employs over 6,000 employees from 53 different nationalities across four continents around the world. We are also proud of having a 45% female employees representation within the Group, which is a remarkable achievement in the banking sector and the regional labor market.
Al-Fulaij concluded by saying that NBK is the biggest contributor to CSR, as it is at the forefront of private sector organizations when it comes to dedications of environmental, social and economic initiatives and programs, including NBK’s ongoing and direct investment in NBK Children’s Hospital, which houses a Stem Cell Therapy Unit along with Pediatric Hematology and Oncology facilities, in addition to NBK awareness campaigns covering a wide range of health, environmental, cultural, mother and child initiatives.
Kuwait: NBK Wins “Best Bank in Liquidity Management Middle East” and “Best Treasury and Cash Management in Kuwait” Awards by Global Finance for 201906.03.2019
In its annual survey which gathers the opinion of hundreds of established financial experts, analysts, senior consultancy and executives from around the world, Global Finance Magazine awarded the National Bank of Kuwait (NBK) two new awards for the year 2019, the first is the “Best Bank for Liquidity Management Middle East and North Africa” and the second is “Best Treasury and Cash Management in Kuwait”.
Global Finance Magazine rates the best providers in treasury and cash management based on a variety of criteria that comprise profitability, market share, customer service, competitive pricing, innovative products and the level to which these institutions exceed their competitors in terms of providing treasury and cash management services.
The Magazine then announces the winners in the four sub-categories in 65 countries and seven geographic regions across the world, covering Africa, Asia and the Pacific, Central and Eastern Europe, Latin America, the Middle East, the North Region, North America and Western Europe.
The awards ceremony will be held on the sidelines of the International Banking Operations Seminar, SIBOS 2019, which will be hosted in London in September.
Headquartered in New York, Global Finance was founded in 1987 and has over 50,000 readers from 188 countries. Global Finance’s audience includes Chairmen, Presidents, CEOs, CFOs, Treasurers and other senior financial officers responsible for making investment and strategic business decisions at multinational companies and financial institutions.
Each year, Global Finance selects the best financial institutions in a thorough survey around the world. These awards have become a recognized and trusted standard of excellence, regionally and internationally.
NBK maintains the highest credit ratings among banks in the Middle East, receiving leading ratings from leading agencies such as Moody's, Fitch and Standard & Poor's. NBK has a strong capitalization and prudent lending policies, a systematic approach to asset management, and a stable management.
NBK is also ranked among the 50 safest banks in the world for the 13th consecutive year, and has been awarded the “Best Bank in Kuwait” by The Banker, Euromoney and Global Finance in 2018.
Kuwait: NBK Family shares the spirit of National Day with children at NBK`s Hospital28.02.2019
On the occasion of Kuwait's independence and the anniversary of its liberation, National Bank of Kuwait’s (NBK) family paid a visit to NBK Children’s Hospital at Sabah Medical district to share happy National moments of Kuwait’s celebrations with the children and their families.
The celebration comes as part of a program designed to engage with children and runs all year long.
Children and the Hospital’s team took part in the fun activity to celebrate the National Day. Flags, pins, caps and Kuwaiti theme clothes were worn by the children during the celebration.
Also, NBK family shared with the children the decoration of healthy cookies using black, white, green and red Kuwait’s flag colors on the occasion of the national celebrations.
The visit is part of NBK’s national celebration month at the hospital. The month of February included several events like drawing, designing and coloring Kuwait flag, maps and characters on canvas to celebrate the patriotic spirit.
NBK’s visits to the children targeted children, nurses and doctors. NBK is committed to provide a healthy environment for children to be able to stand for their treatment strong and happy. NBK is proud seeing children happy every week there is a visit.
The visit to the hospital was emotional and overwhelming for both the children and NBK family.
It reflects the Bank’s high sense of duty and responsibility towards all those in need from different sectors of society. It is a well rooted tradition that has been carried out by NBK each year in its efforts to continuously have an active role in the Kuwait society
Kuwait: NBK Welcomes Customers at its Airport Branch during National Holidays21.02.2019
National Bank of Kuwait (NBK) remains at the service of customers throughout the National and Liberation holidays, giving them access to various services provided at its branches across Kuwait.
NBK’s Airport branch will continue to receive customers around the clock, seven days a week during the holidays, providing all various banking services available at other branches. The branch also exclusively carries Multi-Currency ATMs to allow travelers to withdraw from six currencies that are the Kuwaiti Dinar, US Dollar, Euro, British Pound Sterling, UAE Dirham, and Saudi Riyal. The ATMs are conveniently located between the departure gates and the arrival area.
Customers can also continue benefiting from all our added-value service through the Online and Mobile banking services to manage their accounts and finances via NBK Online Banking or NBK Mobile Banking available for all smartphones. NBK’s call center will also be available to customers round the clock.
Ghadeer Al-Awadi, NBK's Head of Branches, said: “NBK’s advanced ATMs are ready to serve the increasing number of transactions during the holidays, as our ATMs are equipped with the latest technologies to ensure it provides safety and security to our customers’ transactions.”
Al-Awadi reaffirmed the Bank’s commitment to serving customers through a well-established network across Kuwait and always remaining the first choice for customers thanks to its proximity to them.
Al-Awadi added: “We monitor our ATMs and ensure they are filled whenever they drop below the limit, especially in locations where our customers tend to withdraw the most such as shopping malls, markets and leisure parks. Filling these machines is not only done with cash, but also with enough paper for customers who want to check for their account information.”
In addition to the branch, NBK has made available its toll-free numbers for travelers to connect with the Bank while traveling.
Providing convenience and reliability when travelling, NBK continues to offer its customers a wide range of exclusive services for their specific needs when they travel. These services accompany customers from the moment they get on their flight and until they land safely in Kuwait. NBK also protects customers from theft, fraud and other situations they may face while traveling.
Kuwait: NBK implement a Collective Executive Development Program with INSEAD21.02.2019
The National Bank of Kuwait (NBK) partnered with one of the leading international business schools, INSEAD, in an intensive training program specifically designed for the Bank’s executive management team.
Since the banking industry worldwide is facing significant challenges. Digital disruption and FinTechs challenge existing banking models. Digital has fundamentally changed our lives. Adapting to the ongoing digitization of the economy, and of society in general, is arguably the most challenging transformation every business is currently facing. Due to competition from local and regional players, strategies are reassessed in various parts of the world (GCC, ASEAN, LATAM, EU).
In this turbulent world, there is an imperative need to assess the situation, to identify key-strategic actions, and to further develop senior banking executives in terms of organizational and personal skills related to related to digital strategy, customer-centric strategies, leadership, strategy execution and management of change.
National Bank of Kuwait - INSEAD program - Creating Value in a Fast Changing Banking World has two main objectives. First, a discussion of the fast changing banking world, including digital disruption with identification by NBK senior executives of key-strategic actions to undertake. Second, the further development of senior NBK executives to lead the strategy execution and changes, both in terms of personal and organizational skills
During the program, Mr. Isam J. Al-Sager, Group Chief Executive Officer, Ms. Shaikha K. Al-Bahar, Deputy Group Chief Executive Officer and Mr. Salah Y. Al-Fulaij, Chief Executive Officer – Kuwait visited the participants.
Mr. Emad Al-Ablani, said, “This program adds new value in the changing banking industry as it provides essential training led by a prestigious educational institution, INSEAD. The program aims to highlight the challenges facing our industry in a digital transformation era and comes in line with our strategy at NBK to ensure our human capital is well equipped to deliver efficient solutions in our digital transformation journey.”
Mr. Al Ablani added that NBK is proud to provide the best training opportunities for the employees and the executive managers in cooperation with the world's leading institutions and universities, enabling them to acquire new skills and knowledge at par with their global peers.
Mr. Al-Ablani also mentioned: “NBK provides a unique environment for training and developing employees to enhance their skills, foster a culture of self-development and recognize their career growth on the long term.”
INSEAD is one of the world's leading and largest graduate business schools, It offers participants a truly global educational experience. With campuses in Europe (France), Asia (Singapore) and Middle East (Abu Dhabi), In addition, more than 11,000 executives participate in INSEAD's executive education programs each year.
Kuwait: NBK Sponsors MGRP Career Fair for Kuwaiti Youth21.02.2019
Kuwait: Win an All-Expenses Paid trip to the UEFA Champions League Final 2019 Exclusively with NBK21.02.2019
National Bank of Kuwait has partnered once again with Mastercard to bring exclusive rewards to its customers, offering them the chance to win one of the three all-expenses paid trips for two to the final match of the UEFA Champions League 2019 which will be held in Madrid.
NBK customers automatically enter the draw by using their eligible NBK Mastercard Credit Card. For every KD 1 spent locally, customers receive one entry into the draw, while every KD 1 spent on restaurants and food delivery services gives them two entries. Every KD 1 spent internationally or locally during UEFA match days will give them three entries.
Winners of the three trips will be announced during the draw held on the 30th of April. Each trip package will include business class roundtrip air tickets, final match tickets, 5-star hotel accommodation, and free transfers, in addition to a cash prize of KD 1,000 that will be credited in the winning credit card account.
Speaking of the launch of the new campaign, Hanadi Khazal, Chief Marketing Officer, National Bank of Kuwait, said, “Following the success and great response of our campaigns received last year, especially our UEFA Champions League campaign, we continue to launch unique campaigns to reward our customers with valuable rewards. We’ve come together with Mastercard to launch this campaign again and give our customers a chance to win this trip and experience memorable moments. "
Khazal added: “We strive at NBK to design campaigns that respond to the needs of our customers and match their lifestyles. This is done based on studies conducted internally to uphold our promise to our customers to bring them more offers, rewards and prizes.”
Credit Cards eligible for the draw are: NBK Classic Mastercard Credit Card, NBK Gold Mastercard Credit Card, NBK Titanium Mastercard Credit Card, NBK Laki Titanium Mastercard Credit Card, NBK Miles World Mastercard Credit Card, NBK World Mastercard Credit Card, NBK World Elite Mastercard Credit Card.
NBK Mastercard Credit Cards customers benefit from an array of advantages and features including the NBK Rewards Program which comprises more than 800 participating outlets, free access to airport lounges around the globe, free travel insurance, NBK secure shopping, free valet parking, local concierge service, and many other exclusive offers.
Kuwait: NBK Sponsors Second Annual “ECOH” Conference on Blockchain Technology20.02.2019
National Bank of Kuwait sponsored the second annual “ECOH” Conference which held discussions about the Blockchain technology and focused on the significance of this emerging technology and its growing use in business sectors.
Organized by East Chain Co., the Conference took place from the 30th to the 31st of January, and hosted professionals and entrepreneurs from around the world. Discussions explored the opportunities and possibilities that are presented by the technology and aimed to educate participants about its latest advancements and challenges. The Business Banking unit at NBK extended an invitation to its customers to take part in the panel discussions.
The Business Banking team was present at the Conference to respond to customers’ queries as part of the Bank’s commitment to supporting small and medium enterprises and Kuwaiti entrepreneurs.
The ECOH Conference also shed light on the Blockchain technology’s ecosystem and how it supports and reimagines financial services. The discussions also tapped into the regulatory framework that is required to help companies prepare to take advantage of the technology.
Speaking of NBK’s participation at the Conference, Mohammed Akram Hashim, Head of Segments, Consumer Banking Group, National Bank of Kuwait, said: “We are delighted to be the sponsor of the second “ECOH” Conference, supporting its goals of raising awareness about Blockchain technology and how it complements various business sectors.
NBK was the first bank in Kuwait to launch the cross-border remittance service using the Ripple solution on the Blockchain technology.”
Hashim added:” Launching NBK Direct Remit Service using RippleNet was a significant achievement as it enabled our customers to make money transfers within seconds, easily and at their convenience anytime of the day. It comes as part of our commitment to responding to the needs of our customers wherever they are around the world.”
Hashim affirmed that NBK ensures its services adopt the latest technological advancements made in the banking sector to provide its customers with convenient and fast services that increase their trust and maintain the highest levels of security and safety.
NBK is committed to supporting conferences, events and knowledge sharing sessions that contribute to increasing awareness about new innovations in the banking sector, thus providing customers access to a superior banking experience.
Kuwait: Global Finance awarded NBK “Best Private Banking Services” in Kuwait17.02.2019
National Bank of Kuwait (NBK) has been awarded the “Best Private Banking Services for 2019” in Kuwait for the fifth consecutive year.
Founded in 1987 and headquartered in New York City, Global Finance is one of the leading financial magazines with a mission to publish specialized economic reports and analysis. Its monthly circulation exceeds 50,000 in over 188 countries around the world.
Global Finance’s editorial review board relies on input from industry analysts, corporate executives and technology experts, in addition to entry submissions provided by nominated banks as well as a series of independent research based on measurable indicators and criteria for assessing banks’ performance.
The nominated banks for this year were assessed for their private banking services extended over the period from July 2017 until June 2018.
“Awarding NBK the title of "Best Private Banking Services" in Kuwait for the fifth consecutive year reflects the constant confidence the customers vest in NBK and their appreciation of the superb quality of its services and products, as well as its ability to rise above all challenges” said Malek Khalife, Deputy CEO – Head of Global Private Banking.
He added: “The excellent, strong and durable relationships NBK has always maintained with its high net-worth customers enabled the bank to assume a unique and leading position in the field of wealth management and private banking on both local and regional markets.
NBK also succeeded in maintaining the highest service quality standards while consistently endeavoring to provide the most innovative spectrum of investment and wealth management products and solutions to satisfy the increasingly changing needs of customers.”
“Thanks to its largest local and international network strategically located in the major world financial centers, NBK has always maintained a dominant and advanced position to provide the best banking and investment solutions that covers a wide range of international markets, taking into consideration the specific profile of each and every customer,” noted Khalife.
“I would like to take this opportunity to express my sincere thanks and gratitude to both the trust of NBK clients as well as the invaluable efforts of the Private Banking team at NBK that enabled the bank to win such a prestigious title for the fifth consecutive year,” said Khalife
Global Finance “Best Private Banking Services Award” recognizes private banks that provide excellent services and products to meet high net worth investors’ individual needs through providing tailored products and services to help them maintain and grow their wealth.
For more information relating to the prizes awarded by Global Finance, please visit their website at http://www.gfmag.com/
Kuwait: NBK Celebrates Graduation of Employees from “Trade Finance” Program17.02.2019
The National Bank of Kuwait (NBK) held a ceremony to honor employees who have completed the specialized "Trade Finance" training program which is designed and organized in cooperation with Euromoney Learning for banking and financial training.
The ceremony was attended by the highest management of the Bank, headed by Mr. Salah Y. Al-Fulaij, Chief Executive Officer – Kuwait, Mr. Salah Yousuf Al-Fulaij, Mr. Emad Al-Ablani General Manager of Group Human Resources and Mr. Pradeep Handa, General Manager – Foreign Corporate, Oil and Trade Finance Group.
Extending over six months, the 32 employees enrolled had to pass several professional examinations to complete the requirements of the intensive training program. These requirements covered the basics of trade finance, collections, letters of guarantee, letters of credit, trade products structure, compliance in letters of credit and guarantees, as well as other operational aspects of trade finance
Congratulating the graduates, Al-Ablani said, “Through the program, NBK aimed at developing the skills of its employees and enable them to gain new knowledge in the field of trade finance. The program covered the latest best practices and professional dealings, helping grow them to better serve customers following the best international standards and practices.”
Al-Ablani further highlighted that the program was designed in partnership with Euromoney Learning. The components of the program focused on providing training in the specific services provided by the Trade Finance Department to support business sectors such as import, contracting, infrastructure development and many sectors with high professionalism and efficiency.
Al-Ablani concluded: “NBK is committed to the continued development and training of our employees to increase their abilities in delivering professionally. Our specialized training programs are designed according to methodological and scientific standards and are delivered by leading banking experts who share their expertise and know-how with NBK’s employees.”
NBK launched the “Trade Finance” program as the first of its kind program in the banking sector in Kuwait that aims to develop the skills of its employees working in the Trade Finance Department. It is accredited by the London Institute of Banking and Finance, which is one of the oldest international institutions specialized in vocational education, banking and financial services.
Euromoney Learning is one of the leading international institutions that provided training and educational services to close to 95 banks and 5,000 companies around the world in collaboration with 60 thousand experts and specialists who have provided training programs over the past five years.
Kuwait: NBK Wins “Best Retail Bank in Kuwait” at Service Hero Awards 201813.02.2019
National Bank of Kuwait was awarded for the eighth year the “Best Retail Bank in Kuwait” at the prestigious Service Hero Awards for the year 2018, reaffirming the Bank’s long-standing commitment to its customers and their banking needs.
The award was presented during a ceremony held by Service Hero and attended by Mr. Salah Y. Al-Fulaij Chief Executive Officer – Kuwait, Mr. Mohammed Al Othman, General Manager – Consumer Banking Group, in addition to representatives from companies operating in service industries in Kuwait.
Service Hero partners with the American Customer Satisfaction Index, is a member of ESOMAR and is backed by an independent advisory council to ensure all results are impartial, objective and accurately reflect the voice of the customer.
The award is fully based on customers’ assessment of 300 companies in Kuwait. Service dimensions evaluated include: reliability, speed, product quality, value, location, staff quality, call center and website. The Index also rates overall satisfaction, loyalty and comparison to an ideal. Customers are encouraged to vote on the Service Hero website as well as to post feedback, after which Service Hero compiles and measures customer satisfaction via the scientific index score.
Commenting on the new award earned by NBK, Al-Fulaij said: “There is no doubt that NBK places customer satisfaction at the priority of its objectives. We achieve that through studies conducted before the launch of a new product or service. A specialized team evaluates customers’ feedback to assess the quality level and identify gaps if any. These studies before and after the launch of any new service or product play a key role in providing the highest standards of customer service because they allow us to learn more about what our customers want and need. And of course, all this is achieved primarily thanks to our highly professional staff."
Al-Fulaij added: “We have a clear roadmap, a professional team and most importantly, continuous cooperation between departments to ensure we provide the best customer service. Our focus has also been on fostering a unique and positive work environment where our “I am NBK” program creates the sense of commitment and belonging. The program sets eight core principles designed to encourage employees to adhere to the principles of work, professionalism and cooperation, as well as to provide the best service to customers. Through that, our employees are the ones who are in charge of nominating their fellow colleagues for special honors, as a continuation to the positive environment we enjoy at NBK.”
Al-Fulaij concluded: “Our employees are encouraged to give their best when serving customers and we support their endeavors through training programs and innovative methods to connect with them and transfer new skills to them in out-of-the-box initiatives.”
NBK’s leadership team works hand-in-hand with staff to provide the support and professional development opportunities needed to guarantee consistent best-in-class customer service. The leadership teams consider staff true partners in generating ideas about how to continually improve customer service delivery. It is through the hard work, dedication and efforts of NBK staff that the bank continues to score top honors in service and banking across industry standards.
NBK recently introduces new advanced banking services and products that have received customers’ satisfaction. These services include the new updates to the NBK Mobile Application such as the Swift Tracker Service through which customers can track their money transfers conveniently anytime, anywhere by simply logging in to the NBK Mobile Banking App and clicking on the account statement history to view the status of their transfer.
Results of the Service Hero Index awards can be reviewed at the following address: https://www.servicehero.com/ar/?country=kw
Kuwait: NBK Academy Welcomes 21st Batch of Trainees, Held for Tenth Consecutive Year13.02.2019
The National Bank of Kuwait (NBK) welcomed in its NBK Academy the 21st batch of new employees who have been recruited after successfully passing the criteria required to enter the Academy’s intensive program, which was designed specifically for Kuwait’s university graduates.
Since its launch ten years ago, NBK Academy has been supporting the country’s vision to employ Kuwaiti talents, develop and professionally grow graduates, as well as entice them to work in the banking sector.
The new employees being trained in the Academy were welcomed by members of the Bank's executive management, and managers from the talent management, training and development divisions.
"The NBK Academy is one of the initiatives that we are proud of at NBK as it is part of its strategy to develop promising young leaders in the banking sector," said Emad Al-Ablani, General Manager of Group Human Resources.
Al-Ablani added that the Academy selects qualified talents to develop their skills and introduce them to the Bank's structure and culture, in an aim to enhance their career development opportunities in the future.
“The Academy prepares qualified young talents to their journey with NBK, providing them with intensive technical and practical training during the program’s lectures as well as on-ground work training to instill in them the passion of self-development and learning of all that is new in the banking sector,” said Al-Ablani.
He explained that the program of the Academy was designed following the highest training standards, and is the first of its kind in the private sector in Kuwait and in the field of training young newly recruited graduates.
Al-Ablani advised trainees in the program to dedicate their efforts in working towards achieving excellence and ultimately paving the way to reaching leadership positions. He pointed out that NBK encourages employees to complete their higher education and enroll in continued development programs to enhance their skills and experience.
The NBK Academy is a four-month training program covering the various aspects of banking, from learning about banking principles, risk management, accounting, marketing, negotiation skills, consumer and commercial lending, teamwork to on-ground and hands-on training in the divisions of the Bank. The program is delivered by internationally-accredited trainers to enable employees to gain specialized banking skills.
The Academy comes as part of NBK’s vision for sustainable human capital development. The Bank places its human asset at the top of its priorities, a responsibility it shares with the State’s vision, its institutions and the private sector as a whole.
The NBK Academy was inaugurated in 2008 with the aim of paving the way for Kuwaiti graduates to enroll in the banking sector. The Academy provides graduates with the best training programs that are developed in cooperation with leading international institutions and universities to meet the demands of the local workforce.
Kuwait: NBK Launches a National Song as a Commemorative Gift for Kuwait12.02.2019
On the occasion of Kuwait's independence and liberation anniversaries, National Bank of Kuwait (NBK), launched a special first of its kind musical work presented as a commemorative gift to Kuwait.
Manal Al Mattar, NBK Public Relations Assistant General Manager said:"The national song is performed by a group of Kuwaiti singers: Nabil Shuail, Sulaiman Al Qassar, Mohammad Jasem, Talal Al Saidalani and Abdullah Al Masoudi.
This piece of art is rich in connotations and invokes remarkably vivid community-related associations that reflects Kuwait’s popular heritage. The artists performed different musical genres to reflect the diversity in Kuwait’s cultural music and heritage.”
The song is revealed on TV stations as well as in cinema theaters. Social media followers can watch the song through NBK social media channels on YouTube and Facebook NBKGroup or Instagram and Twitter @NBKGroup. Special competitions are held with valuable prizes on NBK social media channels.
“The song is a part of NBK's social program on the occasion of national and liberation day which includes a host of activities and functions that highlight the spirit of the celebration,” Al Mattar added.
NBK reinforced its position as a lead contributor to the development of the Kuwaiti society through its commitment to corporate social responsibility.
This commitment became evident in the numerous social and philanthropic initiatives and national responsibilities including the special musical operetta “Habibityi ya Kuwait” which was launched on the occasion of Kuwait's independence Golden Jubilee, Baqoun and Hatha Howa Elkuweiti.
Kuwait: NBK and KRCS distribute winter supplies to families in need in Kuwait08.02.2019
National Bank of Kuwait (NBK) and Kuwait Red Crescent Society (KRCS) distributed winter supplies for families in different areas in Kuwait including electrical appliances and necessity food items as part of its “Winter supplies” Campaign.
This campaign aims to offer a warm winter for families facing hard weather conditions in Sulaibiya and Jeleeb Al Shuyoukh. The campaign included distributing electrical appliances, food parcels, blankets, heaters and other home supplies.
Talal Al turki, NBK Public Relations Team Leader, who led the NBK field team in Sulaibiya and Jeleeb Al Shuyoukh expressed his sincere appreciation to Kuwait Red Crescent Society for its active and prompt response and efforts to be on call and help families in need.
“We are pleased and proud to be a part of this noble campaign that aims to ensure the provision of much needed aid to the people, especially children and the elderly, who have been displaced in shelters with little infrastructure to protect them from cold winter,” he added.
“NBK strives to support the community and various private and public humanitarian missions and aid in meeting their needs and achieving their humanitarian and social goals”, Al Turki noted. “This aid is part of our corporate social responsibility (CSR) program, which seeks to support initiatives that make a profound impact on the lives of communities around Kuwait.
We thank the Kuwait Red Crescent Society for their noble efforts, and the continued aide they provide to people in need,” he stressed.
NBK is the strategic partner of Kuwait Red Crescent Society. NBK also took part in other humanitarian and social initiatives lead by KRCS in Kuwait during Ramadan in addition to a huge campaign targeting education for children in need.
Kuwait: NBK Engages Customers in Latest Digital Services at Ongoing Activation held at The Avenues07.02.2019
As part of its ongoing investments in providing advanced and safe technologies and services, the National Bank of Kuwait (NBK) is engaging with customers in an activation held at The Avenues Phase 2 until Saturday, February 9, during which the Bank focuses on presenting the latest digital banking services it has designed to serve the various needs of its customers.
First launched on Wednesday, February 6, in the presence of members of the press and NBK’s management, the ongoing activation provides customers with a live presentation of the services that benefit their lifestyles. A draw will be held on Saturday for customers of NBK who took part of the activation for a chance to win one of two smartwatches.
Speaking of the activation and the services of the Bank, Mohammed Al Othman, General Manager of the Consumer Banking Group, said: “NBK is committed to offering technologically-advanced services that are safe for our customers. These services are constantly introduced and updated on the NBK Mobile Banking App aimed at providing convenient and secure services that enable customers to complete their banking transactions quickly and easily without the need to visit their nearest branch or during their travels.”
Al Othman added: “We wanted to present these services on a one-to-one basis to allow customers to test these services and be familiarized with them. Of course, we took the opportunity to also reward our customers, giving them the chance to win a smartwatch by visiting our booth until Saturday, February 9, where they can inquire about how to enter the draw.
Al Othman further expanded on the services saying: “We gave customers an introduction to new services and enhancements made to our NBK Mobile Banking App, ATMs and CDMs. Customers can take advantage of services such as cardless withdrawals thanks to the NBK Tap & Pay Debit Card or any other card that provides the feature, all to ensure an easy and enjoyable banking experience.”
One of the enhancements is the NBK Swift Tracking service through which customers can track their money transfers conveniently anytime, anywhere by simply logging in to the NBK Mobile Banking App and clicking on the account statement history to view the status of their transfer.
NBK also launched the standing orders service through the NBK Mobile Banking App that will allow customers to establish a monthly standing order through the App to make automatic recurring transfers, in addition to making amendments or deleting these standing orders.
The NBK Mobile Banking App also features the e-Payments Service to make electronic payments for purchases at a large number of local and international companies such as telecoms, retail facilities, entertainment and more.
As for the NBK Quick Pay, NBK provides its customers with an easy way to receive or transfer amounts from and to friends, or make payments for bills immediately even on weekends or public holidays.
And for the first time in Kuwait, NBK lets its customers activate their dormant accounts instantly and at their convenience. This is done by logging in to the NBK Mobile Banking App and selecting the “Dormant Account Activation” feature under “Self Services”.
Customers can also update their phone number or email address through the NBK Mobile Banking App saving the trip to the branch.
The NBK Mobile Banking App is a safe method to manage accounts. Customers can conveniently open a new account, view transactions made on accounts and credit cards, check their NBK Miles Points and NBK Rewards Program Points, pay outstanding credit cards receivables, pay bills online, find the nearest branch, ATMs or CDMs in Kuwait, as well as submit an account statement request, checkbook and other requests.
In addition to these features, NBK Mobile Banking is a great companion while travelling as it allows customers to manage their cards, increase their monthly transfer limit, and update their contact details.
NBK strives to provide integrated and advanced banking solutions to its customers, and continues to expand its product and service offering and provides easy and secure payment solutions that meet the needs and requirements of customers.
NBK continues to introduce innovative and the newest technology solutions to meet the needs of customers, having partnered with RippleNet to offer customers a fast, safe and convenient cross border payments service, and making NBK the first bank in Kuwait to join the growing network of RippleNet globally.
Kuwait: NBK at 5th GCC Energy Strategy Forum:Bank lending remains leading financing tool for large projects in the region06.02.2019
During his participation at the Fifth GCC Energy Strategy Forum held in Kuwait, the General Manager of Foreign Corporate, Oil and Trade Finance Group of the National Bank of Kuwait, Pradeep Handa, said that bank lending remains the leading financing tool for large projects in the countries of the Gulf Cooperation Council (GCC).
He said: “The region’s banks have more liquidity and the debt capital market for the energy sector, and energy companies in specific, provides inherent advantages that include fixed interest rates, flexibility in financings and a wider lending base.”
Handa gave an overview on the energy sector in Kuwait, starting with a look at KPC’s 2040 vision and the increases projected in output, while the broader energy sector, Public-Private Partnership projects are planned to be tendered at a minimum CAPEX of US$ 5 billion on the short-term. CAPEX is expected to see an additional US$ 394 billion until 2040.
He added: “The lending environment may change in the future as borrowers become more sophisticated, GCC markets become more mature and regulatory capital gets more scarce for regional banks. Initiatives in these direction are seen with an increasing emphasis on the PPP model in Saudi, UAE, Oman, Bahrain and Qatar, however much less in Kuwait despite the opportunities.”
Handa however spoke of the success of major financings taking place in Kuwait and the region, as well as the success of sukuks and bonds for the private sector.
He said: “The opportunities available for financing these projects in the backdrop of relatively low oil prices and budget deficits projected are abundant.
“NBK has led the financing of over KD 1.2 billion are financing the Clean Fuels Project, and KD 390 million for the LNG Terminal. We’ve recently completed the financing of the Duqm Refinery Project at US$ 4.6 billion, which is one third financed by a mix of Kuwaiti banks. The Bank has also successful managed the Sukuks and Bonds issuance a leading petrochemical company, EQUATE. Banks without a doubt remain a great supporter to the energy sector, and the opportunities are ahead of us.”
Meanwhile, Managing Director and Head of Investment Banking at NBK Capital, Rani Selwanes, participated as a panelist to discuss: New Methods for Financing Energy Projects and Investment Opportunities.
In his remarks, Mr. Selwanes focused on the growth prospects and capital expenditure for Kuwait’s oil sector. He presented insight into the various financing tools available for the oil sector. Furthermore, he added that the K-companies will be able to adopt structured financing structures to secure long-term financing including direct bank loans and global market fixed income issuances. Mr. Selwanes highlighted the key challenges borrowers, including Kuwait Petroleum Corporation and its subsidiaries, have to consider while obtaining financing, including; the extensive timelines associated with formal approvals, regulatory restrictions on the local banking sector, and international investor stringent requirements including collaterals disclosures and corporate governance.
The Arab Petroleum Investments Corporation (“APICORP”) estimates that GCC member states will require around US$320 billion in expected capital expenditure for oil and gas projects over the next five years, while the Middle East and North Africa region is expected to invest around US$611 billion in the energy sector over the same period.
Selwanes emphasized on the local banking market’s ability and readiness to support and finance the Kuwait’s oil sector upcoming mega projects.
“The Kuwaiti banking sector has significant capacity and ample appetite to finance the oil sector’s projects,” Mr. Selwanes said. “There are several advantages to obtain financing through the local banks as opposed to International financing, including the attractive interest rate environment in addition to the Kuwaiti banks’ ability to provide US$ financing, which what the market witnessed during the US$ financing of the Duqum refinery in Oman.”
Kuwait: NBK Reveals Winner of the KD 125,000 Prize in Al Jawhara’s Monthly Draw04.02.2019
National Bank of Kuwait announced the winner of the KD 125,000 prize in Al Jawhara Account’s monthly draw for the month of January 2019. The winner, Abdulmehsen Farhan Al Farhan, was announced live on FM 88.8 Kuwait Pulse, in the presence of a representative from the Ministry of Commerce and Industry as well as representatives from NBK.
Informed in a call made live during the show, the winner expressed his happiness of winning such a prize and extended his gratitude to the Bank.
Al Jawhara Account customers are automatically entered in Al Jawhara’s weekly, monthly and quarterly draws, giving them the chance to win KD 5,000 weekly, KD125,000 monthly and the grand prize of KD 125,000 quarterly.
Every KD 50 deposited in the Al Jawhara Account gives customers one entry into the draw. The minimum opening amount for the account is KD 400 while the maximum amount that can be held is KD 500,000. Customers’ chances of entering the draws double for every KD 50 when the amounts are not used for a given period of time.
“Al Jawhara is a unique account that enables our customers to save and win through the weekly, monthly and quarterly draws. Customers can easily open an account with an opening balance of KD 400 by visiting their nearest NBK Branch or through NBK Online Banking and NBK Mobile Banking for existing customers,” said Suresh Varadarajan, Head of Liabilities & Insurance, Consumer Banking Group, National Bank of Kuwait.
“By saving, customers also double their chances of winning when they do not withdraw or transfer amounts from their account during the required period.”
Varadarajan added: “In addition to the draws, Al Jawhara Account gives customers access to many features and benefits which include a free NBK Visa Debit Card that can be used anywhere around the word, the ease of managing their account through our advanced online and mobile platforms at a click of a button anywhere and anytime, in addition to our 24 hours, seven days a week call center support.”
Since 2012, NBK has rewarded loyal customers with prizes worth a total of up to KD 2,200,000 annually through its weekly, monthly and quarterly Al Jawhara draws.
In addition to its attractive and most innovative and safe products and services, NBK is committed to providing customers with ongoing offers and rewards in line with the needs and lifestyles of its customers.
Kuwait: NBK grant’s John’s wish to be a performer31.01.2019
National Bank of Kuwait (NBK) continues its “I Dream to Be” initiative, a first-of-a-kind initiative that aims at granting wishes for children with severe illnesses around Kuwait, giving them the chance to live their dreams.
John Daniel, who is undergoing treatment at NBK Hospital, has always dreamt to sing and become a performer as it is his passion and number one hobby.
NBK Public Relations approached the Kuwaiti talent Zak Al Mousawi whom with his band helped in making John’s dream come true.
NBK’s family arranged a concert for John at NBK’s Children Hospital attended by his friends, the doctoral board, patients and families, where he had the chance to sing and entertain.
NBK managed to prepare an effigy for “HULK”, John’s favorite character as part of the surprise which encouraged him to perform and enjoy the surprise.
“John’s dream to perform and sing is yet another wish granted through NBK’s initiative “I dream to be”. We are proud to be a part of the children’s wishes and expand our support to them as much as possible to fulfill their dreams.” said Joanne Al Abdul Jaleel, NBK Public Relations Officer.
“I dream to be” initiative is a lifetime experience for children,” she added. “This initiative is a great way to spread joy and show that there’s always a positive side to a difficult situation”.
NBK gives top priority to children through its commitment to its corporate social responsibility. NBK works closely with the Kuwait Association for the Care of Children in Hospitals (KACCH), Bayt Abdullah for the Care of Children in Hospice (BACCH) and several other special needs organizations to maximize its reach to all the children in numerous hospitals and schools through its “I Dream to Be” initiative.
NBK has been at the forefront of supporting Kuwait’s community through a range of initiatives towards education, health, sports and social responsibilities.
The establishment of NBK’s Children Hospital stands as one of many ongoing corporate social initiatives towards health and children. “I dream to be” aims at focusing and supporting NBK’s efforts towards children and addressing their needs as much as possible.
Kuwait: NBK Platinum Sponsor in Maker Faire Kuwait 201930.01.2019
National Bank of Kuwait (NBK) participates as a platinum sponsor in Maker Faire Kuwait 2019, organized by Kuwait Investment Company under the patronage of His Highness the Amir, Sheikh Sabah Al-Ahmad Al Jaber Al Sabah with the attendance of the Minister of Commerce and industry, H.E. Khaled Al-Roudan, from 5 to 9 February at Kuwait International Fair Ground.
NBK Assistant General Manager, Public Relations and Communications, said: “NBK’s sponsorship reflects its belief in the importance of building human capabilities as part of its sustainability approach and corporate social responsibility strategy. At NBK, we believe in investing in Youth as well as enabling these young “makers” develop their crafts and innovative ideas.
“In addition to sponsoring the event and setting up a booth, NBK will be a part of the judging committee that will evaluate the innovative creations by the end of the exhibition,” Al Mattar added.
Al Mattar noted that NBK is always committed towards supporting youth and young “makers” through their small and medium enterprises that deal with technology and crafts.
It is worth mentioning that Maker Faire Kuwait is organized by Kuwait Investment Company for the third year in a row.
Originated in the United States, the Maker Faire gained global popularity and is held in multiple countries around the world, including the GCC region with Kuwait as the only exclusive host from the parent exhibition. The event will hold participants from Kuwait and the Arab region with innovative creations in different fields combining modern technology and manual crafts.
Kuwait: NBK Sponsors Flare Sports Festival for the third consecutive year29.01.2019
National Bank of Kuwait (NBK) sponsored the Flare sports festival for the third consecutive year. The festival was organized by Flare Fitness at Gulf University for Science and Technology (GUST) and was attended by a large number of young participants.
The sponsorship comes in line with NBK’s commitment to support youths’ health. This sponsorship aims to spread physical awareness and attract youth to participate in sporting events.
NBK Public Relations Executive Manager, Abdul Mohsen Al Rushaid, said: “The competition participants were for public and University students.
NBK’s booth witnessed various sports challenges and distributed rewards to the winners and participants. The purpose of this event was to increase fitness awareness for all Kuwait citizens. It shed light on the potential of youth in regards to fitness and sport awareness”.
Al Rushaid added: “NBK's sponsorship to this sports event comes in line with the bank's customary and ongoing spirit of corporate citizenship as well as the vital role it plays in supporting youth and their health. NBK always strives to empower youth to realize their potentials, providing different supportive opportunities”.
Minister of Industry and Commerce Khaled Al-Roudhan who attended the awarding ceremony awarded NBK along with Yousef Al-Shaya, Managing Partner at Flare Fitness for its support towards this social oriented event.
The Flare sports festival included sports challenges that attracted more than 900 participants from professional sports players and more than 4000 attendees.
The competitions in this festival comprised a range of physical challenges that depend on the strength, flexibility and endurance.
All of which contribute to raise the spirit of positive competition among student circles.
NBK has always considered supporting youth an essential part of its social and philanthropic outreach which comes in line with the bank`s commitment to encourage a merit-based system in health, education and environment that promotes the best and the brightest the country has to offer.
It’s worth mentioning that this is the fifth year Flare Fitness is running the Festival. The Festival is a fitness challenge and a health weekend for sports enthusiasts. This event aims at increasing fitness awareness and elevates Kuwait’s Fitness.
Kuwait: NBK Announces Winners of Al Jawhara Weekly Draw27.01.2019
The National Bank of Kuwait continues to reward its customers with Al Jawhara Account through weekly, monthly and quarterly draws. The bank recently announced the winners of the weekly draw for the month of January, naming, George Elias Marasheli, Nafisah AlQaysi, Layan Ahmad Abdulla Bin Essa and Mohammad Ghazi Jameel Qaddoumi as the winners of the KD 5,000 prize each.
Automatically entering customers into the draws, Al Jawhara Account gives customers a chance to win KD 5,000 weekly, KD 125,000 monthly and a KD 250,000 grand prize quarterly for every KD 50 deposited into their account. If no withdrawal or transfers occur on the account during the required period, customers will receive an additional chance to enter the draw for every KD 50 held in the account, doubling their chance to win.
Since 2012, the National Bank of Kuwait has rewarded loyal customers with a total worth of prizes up to KD 2,200,000 in the weekly, monthly, and quarterly Al Jawhara draws. All the draws are conducted in the presence of a representative from the Ministry of Commerce & Industry and the name of all the winners are announced.
Customers can open an Al Jawhara Account by simply visiting any NBK Branch. Also, NBK Customers can conveniently open an Al Jawhara Account through the NBK Online Banking and NBK Mobile Banking.
Kuwait: NBK Celebrates the Graduation of 5 Cohorts of “Moody’s Credit Curriculum Program”26.01.2019
The National Bank of Kuwait (NBK) celebrated the graduation of 5 Cohorts of the “Moody's Credit Curriculum Program”, which was designed and organized in partnership with the international credit rating agency, Moody's Analytics.
The ceremony was attended by Mr. Salah Y. Al-Fulaij, Chief Executive Officer – Kuwait, Mr. Sulaiman Al-Marzouq, Deputy CEO - Kuwait, Mr. Emad Al-Ablani General Manager of Group Human Resources and senior representatives from the Bank.
The Moody's Credit Curriculum program extended over a year and a half, and introduced an array of topics including banking services, financial analysis, risk management, structure risk, credit challenges, financing, and problem credits.
Congratulating the newly certified employees, Emad Al-Ablani said: “NBK has adopted a strategy that aims to invest in its employees’ skillset and capitalize on their potential in order to reach the highest levels of professionalism in the industry. Our ultimate goal is to provide them with the best employee value proposition and corporate experience. Indeed, the Bank aims to maintain its position as a leader in the market and our human capital is the main pillar and driver of our success”.
Moody's is one of the best and oldest financial corporations specializing in economic research, financial analysis and evaluation of private and government institutions in terms of strength, financial position and creditworthiness.
Kuwait: NBK Offers Al Shabab Customers Exclusive Discounts in Collaboration With Eureka21.01.2019
The National Bank of Kuwait continues to introduce new services, products and rewards exclusively for its Al Shabab Package Customers, ensuring they are tailored to cater to their unique lifestyles. In line with that commitment, NBK partnered once again with Eureka to offer its Al Shabab Customers unique discounts and end 2018 on a high note with large discounts on the latest Apple Watch Series 4.
Launched at the end of the month of December, the offer lasted for one day and received great engagement and response from Al Shabab Customers.
“We are always launching campaigns and special offers that reward our younger customers, ensuring that these offers are in line with what interests them the most and add value to their daily lives, such as enabling them to enjoy the coveted Apple Watch Series 4 at very attractive value,” said Bedoor Al Adsani, Consumer Banking Group, National Bank of Kuwait. “We are very pleased with the response we’ve received from our customers and promise them to continue introducing new offers exclusively for Al Shabab Customers during the year. Customers can follow our social media accounts to stay up to date with our latest offers.”
Commenting on the offers, Eureka Sales Manager, Tarek Bou Fakhrelddine, said: “We are very happy to be partnering with NBK to offer their customers special discounts. The offers launched throughout 2018 were very successful and the response even greater. We look forward to partnering with NBK in the near future on new offers that suit Al Shabab Customers.”
Al Shabab Package provides many services and benefits with specific offers and discounts designed for those who transfer their student allowance to NBK and hold an NBK Al Shabab Prepaid Card. These discounts include 50% off when ordering from Talabat.com on specific days, periodical discounts of up to 50% on electronics from Eureka when shopping on its website, and 50% discount on cinema tickets valid at Cinescape during the weekend (Friday and Saturday).
NBK Al Shabab Prepaid Card also provides a wide range of exciting features such as the ease and safety for online shopping. Customers may also use their prepaid cards to withdraw cash, without fees, from any NBK ATM.
Al Adsani added: “Al Shabab Package offers unlimited benefits and is designed in a way that meets the interest of young customers and their fast-paced lifestyle. Al Shabab Customers are able to enjoy the many banking services in easy steps thanks to NBK Mobile Banking App and can always expect new services that specifically target them and make their banking experience all the more convenient.”
Al Shabab Customers enjoy services that include the NBK Quick Pay for a fast and easy method to receive money, pay their bills and transfer due amounts to friends, anytime and anywhere, even on weekends and official holidays. They can also benefit from the newly enhanced ATMs and Cash Deposit Machines (CDMs) through which they can enjoy cardless withdrawals by simply using their mobile number or Civil ID, and also use the NBK Tap & Pay Debit Card or any NFC-enabled debit card to withdraw or deposit money with only a tap and without inserting their card in the machine.
In addition to these features, customers can benefit from the ITM machine available at The Avenues to complete many of their transactions such as the instant replacement of their debit card. NBK’s Airport Branch is also available 24/7, the only bank in Kuwait to be open round the clock for both departure and arrival areas.
Kuwait: NBK’s “Yalla Watani” Welcomes Second Batch of Trainees for 201919.01.2019
The National Bank of Kuwait (NBK) launched the second batch of its “Yalla Watani” program for the year 2019 for newly recruited employees to work in NBK branches. The trainees were welcomed by Mr. Emad Al-Ablani, General Manager of the Group Human Resources and Mr. Mohammed Al Othman, General Manager of the Consumer Banking Group.
The concentrated and NBK-specific program focuses on training employees on the various aspects of banking. The program comprises of the main banking principles, credit cards, loans, accounts, insurance, fraud risks, money laundering, in addition to the core banking system.
Throughout the program, unique sets of skills will be enhanced in order to improve performance, increase self-confidence, adapt to change and promote innovation. The program also caters for soft skills, work ethics, professional behavior and teamwork training.
“Yalla Watani” program is going to be conducted over a period of four weeks, with 22 participants, allowing them to cover in detail the branch operations processes and enhance their skills to comply with the current work environment.
Al-Ablani said: “The Yalla Watani program is one of the most important professional development programs that trains Kuwaiti graduates into the private sector in Kuwait. It aims to develop their skills and integrate them into the banking sector.”
Moreover, he highlighted that NBK is the best institution for graduates and talent to learn and acquire knowledge and experience in an ideal work environment. This is enabled through the training opportunities that are organized in cooperation with leading educational institutions.
Al-Ablani explained that “Yalla Watani” program offers practical and theoretical training and aims to help the newly recruited to achieve the objectives and meet the high standards set by the Bank; while also personally growing in their professional career and successfully integrate in the workplace.
Kuwait: The Institute of Banking Studies in Kuwait honors NBK employees17.01.2019
During the 2017-2018 graduation ceremony held for trainees in its Professional Certificate Programs, the Institute of Banking Studies honored the employees of the National Bank of Kuwait (NBK) whom took part in these training programs that are designed and delivered by the Institute to employees of the banking sector and are accredited by the London Institute of Banking and Finance, one of the oldest international institutions that specialized in vocational education and training in banking and financial services.
The ceremony was held at the Kuwait Foundation for the Advancement of Sciences hall at the Kuwait Chamber of Commerce and Industry, and under the patronage of His Excellency the Governor of the Central Bank of Kuwait, Dr. Mohammad Y. Al-Hashel, the General Manager of the National Bank of Kuwait Group's Human Resources, Mr. Emad Al-Ablani, the General Manager of the Consumer Banking Group at the National Bank of Kuwait, Mr. Mohammed Al Othman, and the NBK's Head of Branches, Ms. Ghadeer Al-Awadi, as well as representatives from the Group’s training and development division.
NBK employees received their honorary certificates in the following programs: Certified Branch Manager Certificate, Strategic Management Performance Certificate, Certified Manager Certification (CM), Professional Sales Skills Certificate and Training Needs Analysis Certificate.
Congratulating NBK’s employees, Al-Ablani said, “As a leading financial institution, NBK is committed to improving the professional skills by encouraging them to continuously seek professional training and accreditations as to develop their capabilities and skills.
These programs are essential tools and methods to learning new skills in addition to being essential to improving the professional competences of employees working in line with the latest advancements made in the banking field internationally.”
Al-Ablani added that the Bank's strategy encourages employees to complete their studies and continue to develop their skills and knowledge. The Bank has linked the certificates received from training and continued development programs to its career appraisals and financial incentives system.
On another hand, Al-Ablani praised the vital role played by the Institute of Banking Studies in designing professional programs that develop and qualify local talents and add value to banking sector.
He further encouraged the newly certified employees at NBK to continue investing their efforts in improving the financial and banking future of Kuwait.
The Professional Certificate Programs have been developed by the Institute of Banking Studies to achieve its objective of developing the skills and knowledge of local professionals working in the Kuwaiti banking sector.
The Programs aim to improve their efficiency and enhance their capabilities to ensure that they are up to date with the latest advancements made in the global banking industry and qualify them to become active contributors to the economic growth in Kuwait.
The programs and initiatives of the Institute of Banking Studies are aligned with NBK's strategy of investing in its human capital. NBK supports, empowers, trains and provides promising employment opportunities to local talents as part of the Bank’s commitment to employees Kuwaitis as a leading institution in the private sector, and tailors training programs that aim to increase the performance of its employees according to modern and scientific methodologies
Kuwait: NBK reports FY net profit of KD 370.7 million, growing by 15% in 201817.01.2019
The National Bank of Kuwait (“NBK”, the “Bank” or the “Group”) has announced its financial results for the 12-month period ended 31 December 2018.
NBK reported a net profit of KD 370.7 million (USD 1.2 billion), which increased by 15.0% on 2017, with total assets increasing by 5.4% to reach KD 27.4 billion (USD 90.4 billion). Customer loans and advances increased by 6.9% to KD 15.5 billion (USD 51.1 billion), while customer deposits increased by 4.4% to reach KD 14.4 billion (USD 47.4 billion). The Group’s Board of Directors has proposed a cash dividend distribution of 35 fils per share, representing 35.0% of the nominal share value in addition to 5% bonus shares, all subject to approval by shareholders at the AGM.
NBK maintained a conservative approach to risk, reflected in the confirmation of strong long-term credit ratings. The Bank’s robust asset quality metrics held steady, with the NPL/gross loans ratio at 1.38% and an NPL coverage ratio of 228.1%. The Group maintained a high level of capitalization, with a capital adequacy ratio of 17.2%, comfortably in excess of the Central Bank of Kuwait’s requirement.
Commenting on the results, NBK Group Chairman, Nasser Al-Sayer, said:
“We are pleased to report another year of solid performance. The Bank has continued to benefit from Kuwait’s strong fiscal position, which largely protected the country from regional economic volatility during the year. GDP growth is projected to reach 2.2%, and the pipeline of scheduled project awards remains strong.
The role that NBK will play in supporting economic growth and the agenda of ‘New Kuwait 2035’ is assured, as it remains the bank of choice for financing public and private projects.
Having increased the scale and contribution of our international operations, while consolidating our leadership position in Kuwait, we achieved considerable progress in pursuit of our diversification strategy.
Our diversification extends to the product and service offering, growth in existing geographies, our approach to new business opportunities, and our commitment to a digital transformation that will position the Bank for future growth.”
Group net operating income grew by 7.4% year-on-year to reach KD 883.2 million (USD 2.9 billion), with improved earnings driven by an increasingly diverse range of income generators from across business units. Non-interest income accounted for 22% of net operating income in 2018 with robust fee generation across units, as the Bank continues to seek opportunities for improving non-interest income. International banking operations accounted for 29% of the Group’s net profit, increasing from a contribution of 28% in 2017.
Islamic Banking, through subsidiary Boubyan Bank, provided further diversity to the income profile, with a growing contribution to Group net profit.
NBK Group CEO, Isam Al-Sager, commented:
“While the local and regional banking sector faced challenges due to a high level of liquidity putting pressure on credit growth, NBK recorded another set of exceptional results, as the breadth of its operations and the scale of our international footprint mitigated risk.
Earnings from our core banking activities clearly reflect NBK’s underlying institutional strength, which is supported by a strategy that hedges risk by diversifying income across products, customer types and geographies, while maintaining a competitive advantage in the domestic market through both a conventional and Islamic offer.
NBK remains a safe haven, in light of its high credit ratings and recognition of its prudent risk management approach – as borne out by another year of inclusion in Global Finance’s list of the World’s 50 Safest Banks.
A core component of the diversification theme in 2018 was the considerable effort made by the Bank towards its digital transformation. The programme is cross-segment and cross-geography, impacting internal processes and systems as well as the experience and opportunities of our customers.”
Effective cost management policies saw cost growth of just 4.1%, compared with 5.3% in 2017, resulting in a cost-to-income ratio of 31.3% compared with 32.3% in the previous year. The Bank’s profitability metrics delivered positive results, with return on average assets of 1.38% compared with 1.28% in 2017 and return on average equity of 12.0% compared with 10.8% for the previous year. Basic earnings per share (EPS) were 58 fils at year-end (50 fils in 2017), with equity attributable to shareholders increasing by 3.3% to KD 2.9 billion (USD 9.7 billion).
“Our strategic pathway remains essentially unchanged. Our primary objective is to deliver superior returns to shareholders, which we will achieve by defending our leadership of core businesses, maintaining our dominant share of the domestic Kuwaiti market, achieving growth in target segments and exploiting our international presence. Having achieved particularly robust performance in Egypt, we will look to consolidate and build upon recent growth in that market; while in Saudi Arabia we will seek to grow the client-base and AuMs of the recently launched Al Watani Wealth Management Company. We look forward to maintaining our commitment to both customers and shareholders, as we build a more diverse and sophisticated banking offer.”
Kuwait: NBK hosts Lord Mayor17.01.2019
During a visit to the State of Kuwait, the National Bank of Kuwait (NBK) hosted the Lord Mayor of the City of London, Alderman Peter Estlin, and his accompanying delegation in a luncheon held at its headquarters.
Welcoming the Lord Mayor and his accompanying delegation were Directors of the Board the National Bank of Kuwait and its Executive Management, in addition to His Excellency the Governor of the Central Bank of Kuwait, Dr. Mohammad Y. Al-Hashel, His Excellency the Ambassador of the State of Kuwait to the United Kingdom, Mr. Khaled Al-Duwaisan, His Excellency the Ambassador of the United Kingdom to Kuwait, Mr. Michael Davenport, as well as a number of Kuwaiti and British officials.
Speaking during the luncheon, the National Bank of Kuwait Group Chief Executive Officer, Mr. Isam J. Al-Sager, praised the role played by the Lord Mayor of the City of London in strengthening ties between Kuwait and London and enabling leading Kuwaiti institutions to operate in the English capital, amongst which the opening of NBK’s branch in London in the late 1970s as the first Gulf bank to enter the British market and as part of the Bank’s strategy to expand internationally.
Al-Sager said, “The strong ties between the business communities in both countries is evident on the economic, trade and financial fronts. We look forward to exchanging new ideas aimed at further enhancing the common interests of both countries.”
The visit of Lord Mayor of the City of London, Alderman Peter Estlin, to Kuwait comes as part of a tour to Gulf countries aimed at boosting economic and trade ties between Kuwait and the UK and exploring new prospects of investment and cooperation in various sectors.
The visit discussed the latest developments in the local and international financial and economic sectors.
NBK has a network of 150 local and international branches and affiliates in 15 countries across four continents, including eight countries in the Middle East and North Africa, covering the major regional and international capitals such as London, Paris, New York, China, Singapore, Bahrain, Lebanon, Saudi Arabia, UAE, Jordan, Iraq, Egypt and Turkey.
Kuwait: NBK Participates in KFAS’ Fifth “Innovation Challenge”12.01.2019
The National Bank of Kuwait (NBK) took part once again in the fifth “Innovation Challenge” program that is organized by the Kuwait Foundation for the Advancement of Sciences (KFAS) in collaboration with the Executive Education Center at the Anderson School of Management at the University of California, Los Angeles.
Launched in 2015 by KFAS, the four-month program aims to develop the innovative skills of the private sector’s human capital to enhance the culture of innovation and increase knowledge which in turn will contribute to transforming Kuwait's economy into a knowledge-driven economy.
Emad Al-Ablani, General Manager, Human Resources Group, National Bank of Kuwait, said: “Our participation in the Innovation Challenge stems from the Bank’s firm belief in the importance of innovation and the continued skill development to reinforce NBK’s leading position and in every sector at a regional level.”
Al-Ablani added that the Innovation Challenge program acts as an incubator where employees are stimulated to innovate. NBK has nominated a group of young Kuwaitis who will work together for four months on the development of innovative solutions in response to the challenge presented by this year’s program and in line with the Bank’s business nature.
Al-Ablani further praised the role of KFAS in promoting investments in technology and innovation by benchmarking to global experiences and benefiting from leading professional and academic expertise from around the world.
He added: “Holding the program for the fifth year in a row reflects the success and effectiveness of the program in keeping pace with the rapid advancements in digital transformation and in contributing to the development of innovative solutions away from the traditional tools which limit growth prospects in everyday business in the private sector.
Kuwait: NBK Specialized Hospital for Children Hosts Delegation from King Fahad Specialist Hospital in Dammam08.01.2019
A delegation from the King Fahad Specialist Hospital in Dammam was hosted at the National Bank of Kuwait (NBK) Specialized Hospital for Children in a tour of the design of the building dedicated to the Stem Cell Transplant Unit.
The delegation comprised Engineer Ahmad Al Moussa, Head of the Planning and Equipment Department at King Fahad Specialist Hospital, Ms. Fatima Al Sihati, Nursing Services Officer and Orders Coordinator, and Engineer Bilal Al Shaaban, representing Malifesto International for Hospitals Equipment.
As part of the tour, Maitham Hussain, Director of the NBK Specialized Hospital for Children, gave a detailed presentation of the development phases of the Stem Cell Transplant Unit’s building, its operational processes which adopt international features and standards, and the various aspects of the building designed to cater to the requirements of daily operations of various divisions. He highlighted that the Hospital has a mission to serve patients and its building design places the needs of patients at the core of its facilities.
On their part, the delegation from the King Fahad Specialist Hospital praised the advanced technologies that have been adopted in the design of the building and optimal usage of spaces and service areas to ease the movement between the facilities.
The delegation also commended the respect of the environment and climate in the design, taking into consideration the direction of the sun and wind which affects the operations of the building and equipment specifically in Kuwait’s unique climate.
NBK Specialized Hospital for Children inaugurated its Stem Cell Transplant Unit in May 2017. The Unit is divided into outpatient clinics, a blood transfusions division, wards for day care and chemotherapy, a division dedicated to the Blood Bank, in addition to the stem cell transplant ward. The Unit entered into operations in phases to guarantee quality standards in cancer care and stem cell transplant.
The Stem Cell Transplant Unit is the first unit in Kuwait for stem cell transplant dedicated for children under the age of 16 years, and is the largest initiative of its kind in the local private sector.
Kuwait: Executive Management of NBK Meets with the National Union of Kuwaiti Students – USA06.01.2019
With a growing commitment to the youth of Kuwait, offering its support within the banking sector and beyond, the Executive Management of the National Bank of Kuwait recently hosted a luncheon for members of the National Union of Kuwait Students (NUKS) - USA Branch and Kuwaiti students who are studying abroad.
The luncheon held discussions with the NUKS - USA members and Kuwaiti students about their banking needs that the Bank can provide to support their studying experience outside of Kuwait.
NBK presented the products and services it has carefully developed to cater to the unique and fast-paced lifestyles of the younger generation, and especially when living outside their home country.
The Bank also discussed the latest introduced updates to enhance NBK Mobile Banking App, ensuring the highest technological standards and features that allow customers to manage their accounts and complete transactions easily.
Speaking of the fruitful luncheon, Mohammed Al Othman, General Manager of Consumer Banking Group, National Bank of Kuwait said, “NBK places significant importance to serving the youth and we are glad to have had the opportunity to meet with the NUKS members and Kuwaiti students studying abroad.
NBK always listens to students and the younger generation to ensure we tailor products that meet their banking needs.”
Al Othman added, “NBK provides many easily accessible services to the youth in addition to holding activities and campaigns all year long to offer them promotions and rewards.
The Bank also offers services that ease their banking experience when traveling or living abroad, all available in 15 international branches and through toll free numbers available for customers to connect with the Bank while traveling.”
Customers can connect for free with NBK through the toll free numbers available in nine countries.
The numbers are available in the most popular travel destinations: UAE, USA, UK, Canada, France, Germany, Turkey, Italy and Spain.
The Bank launched new services on the NBK Mobile Banking Application, introducing e-payments through which customers can make hassle-free electronic payments anytime, anywhere and for service providers in Commercial Liabilities, telecom and entertainment.
The bank recently launched also on its Mobile Banking Application the NBK Quick Pay service which is a fast and easy way to receive money, pay bills and transfer due amounts to friends, anytime and anywhere, even on weekends and official holidays.