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NBK Geo Alerts

About

Enjoy the new NBK Geo Alerts service on the NBK Mobile Banking App. Download or update the App to activate the service and start receiving notifications about discounts, offers and NBK Rewards Points on your phone while shopping around the world.

Who is it For?

This service is available for all NBK Customers who download and use the NBK Mobile Banking App.

What do I get?

With NBK Geo Alerts, you will be able to:

  • Enjoy tailor-made offers and receive notifications about offers and discounts available and much more at specific locations close to you while shopping and in Airports in Kuwait and abroad

How do I get it?

You need to download or update the App to activate the service.

How Can I Access It?

If you did not download the app before:

1. Download NBK Mobile Banking App
2. A pop-up message will be displayed, tap on "Accept" to enable NBK Geo Alerts and accept the terms and condition
3. A pop-up message will be displayed asking for access to your location after subscribing to this service even when you are not using the app, tap on "Always Allow"
4. Another pop-up message will be prompted to ask permission to use device's Bluetooth, tap on "OK"
5. In order to get the alerts, make sure you enable Bluetooth and Wi-Fi on your device

If you downloaded the app before:

1. Log into NBK Mobile Banking App
2. Tap on your profile in the top of the home screen
3. Tap on NBK Geo Alerts under the settings section
4. Check the tick on "Enable NBK Geo Alerts"
5. Check the tick to agree on terms and conditions
6. Tap on "Accept"
7. Go to your device setting and enable NBK Mobile Banking App to use your device's Bluetooth and grant access to your location by selecting "Always Allow"
8. In order to get the alerts, make sure you enable Bluetooth and Wi-Fi on your device

FAQs

  1. Where will this service be available?

    NBK Geo Alerts is available in the following locations:

    • Shopping malls, auto showrooms, entertainment centers and airports in Kuwait and abroad
  2. How can I deactivate this service?

    • Log in to the NBK Mobile Banking App
    • Tap on "Settings" from the slide menu 
    • Tap on "NBK Geo Alerts"
    • Uncheck the tick on "Enable NBK Geo Alerts"
    • Service will be disabled