Notifications

• System Maintenance

  Dear Customers, A system maintenance will take place on Saturday 14 March 2026 between 5:30 AM & 8 AM. You may experience some difficulties when using NBK Prepaid Cards. If you face any difficulty using our electronic channels, please contact us via NBK Call Center or NBK WhatsApp on 1801801 or on our NBK Social Media channels. Thank you for your cooperation.

• Closure of Some Branches

  As a precautionary measure, the following NBK branches will be temporarily closed until further notice: Kuwait International Airport T4, Kuwait International Airport, Public Institution for Social Security (PIFSS), Al-Hamra Tower, Ahmad Al-Jaber, Sabhan, Ministries Complex, KNPC Head Office, and KOC. We will be pleased to serve you at the nearest available branch. All banking services remain available through NBK Self-Service branches, the Call Center, and all electronic channels. Serving you remains our priority. May God protect Kuwait, its Amir, and its people from all harm. Learn More

• Continuation of Trade Finance Services

  In light of the temporary closure of NBK Headquarters, our Trade Finance team will continue to provide the following services through NBK Shuwaikh Branch, located in Shuwaikh Industrial Area, Banks Street: Documentary Collections and handling of Letters of Credit, Issuance and processing of Letters of Guarantee.

• Important Announcement

  Invitation to attend the ordinary and extra-ordinary General Assembly for the Shareholders of National Bank of Kuwait SAKP. Learn More

• Important Announcement

  Official Statement Regarding Circular No. (2/RB/RBA/2026) Issued to All Kuwaiti Banks. Learn More

• Working Hours during the Holy Month of Ramadan

  Dear Customers, Please note that the official working hours at the NBK branches during the Holy Month of Ramadan will be from 10 AM until 1:30 PM. All NBK branches shall be closed after Iftar with the exception of our branches at The Avenues, Grand Plaza-The Avenues, Khairan Outlet Mall & The Warehouse Mall, along with NBK self-service branches. Ramadan Mubarak.

• Beware of Fraud

  NBK never asks for your card number, OTP, PIN, CVV or any personal information over the phone, SMS, email, WhatsApp or any similar app. Do not disclose your information to anyone. Learn More